I dont have her number, no she isnt away. Her DH is in the army and he has just come home, (which i understand why she may not have posted them as hes been away for 6 months) but an email or inbox message wouldnt have gone a miss?!
actually Icelolly i was thinking maybe she has transferred the money to her bank account and waiting for it to clear. which can take up to 14 days cant it from paypal - 7 days to leave paypal, 7 days to enter bank account
I once posted something to someone through an ebay purchase. The post office took my sender address on the top corner (duhuhuh!) and sent it back to me!
If she has sent it and it's delayed the post office won't do anything for 2 weeks anyway. Send her a message saying that, and that you'll be in touch next week to sort out a Royal Mail claim form.
If her husband has just returned from a posting give her some grace....it really turns your life upside down. I went on holiday with a packet in my handbag, forgot to post on the non customs side and luckily a kind air hostess offered to post it when she got home!