Charity shop - PDSA. Found the most amazing, small, perfect, solid white bookcase for the cheapest price of a mere £7.50. The price was ridiculous for what it was. Solid heavy wood, in perfect condition. Do you know how long I have been looking for a bookcase? MONTHS! nearly bought one for a hundred and fifty pounds but didn't like the bulkiness.
I told the girl give me 5 minutes whilst I went to use the cash point a couple of doors away. Staff said "sure, gives me a chance to remove the various books/ornaments on the bookcase".
I was gone less than 5 minutes. I was ecstatic, thought all my christmas's had come up once. I snapped it up sharp. Paid, got the receipt, made small talk with the young girl serving me, even wanted to tip. I lingered about the shop a little bit more looking at books etc, whilst her colleague was trying to wrap the bookcase. No way could I have taken it with me by bus but no problem, cab station a couple of doors away.
Just as I was about to leave shop with my prized good, another member of staff comes out of nowhere and says 'excuse me love, that's been sold' I say "yes I have just bought it". She replies "we are really sorry, a confusion has occurred, the book case has been sold to somebody else, it's awaiting delivery to the owner, it's paid for". So we go back and forth with me asking "why was there no sold sticker on it" and so on.
She insisted on giving me my money back whilst giving the young girl who had served me the evil eye. I so wanted to make a bigger scene but I did not want to get the girl in any further trouble - she was so apologetic and a crowd of people had already started to gather listening to the drama.
So I got my money back and left. Told the young girl it was fine and mistakes happen. Only on my way back home (feeling like a broken woman, hahaha) did I start to think 'could it have been foul play'? could the senior member of staff want it for herself?, did they realise they had under sold it for what it was really worth?
I'm kicking myself for not asking to see the receipt for the original buyer just to confirm it really was sold.
Could I have refused to give it back? technically it was mine, right? I had paid for it, had receipt for it. I lingered in the shop far too long. Had I just gone straight away, I would be filling my beautiful bookcase with all my lovely books. cries big ugly sobs arghhhhhhhhhh
I can't stop thinking about it. What should I have done?
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I can't believe this just happened to me!
25 replies
sundayrose10 · 15/06/2011 17:30
OP posts:
veritythebrave ·
15/06/2011 18:47
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