We were stuck in Gran Canaria last April due to the volcanic ash, the ash clouds arrived 2 days after arriving in the Canaries.
Long story short, our 7 day holiday turned into a 19 day holiday until Ryanair could provide us with a flight back to Scotland. We had internet access and heard that Ryanair had to pay out for 'reasonable' expenses until they could fly us home. I'm sure you're all familiar with the scenario's.
I negotiated 12 nights all inclusive with the hotel for ?900 for 2 adults and two daughters 9 & 10. A good deal and very reasonable under the circumstances.
We submitted the claim to Ryanair on their claim form which had to be faxed to a Dublin number, we faxed a paid invoice from the hotel showing the bill paid and with their VAT number etc.
We've heard nothing, absolutely nothing and Ryanair won't discuss it on the phone and do not give any method of contact to discuss the claim
Am I Being Unreasonable in thinking that they should have paid out by now?
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AIBU?
AIBU - for expecting Ryanair to have paid out my compensation for volcanic ash delays last April?
50 replies
westcoastdad · 10/04/2011 21:22
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