I live in Birmingham and our last refuse collection was on Dec 16th. I know we're not the only areas to be affected. It's not so much the lack of collection but the way the Council are trying to cover up the cock-ups and feed residents blantant lies, half-truths and misinformation that has really pissed me off.
A few examples - My 1st call was logged, given a time when it would be collected and they even texted with a reference. 2 days later, they texted again with 'Your issue is now resolved'. Er, no, it wasn't.Rubbish still there.
Their website cheerfully informs all that 'every household in Brum has now had a collection since Christmas'. Hmm, no, it hasn't. I posted a response to this asking if they would like to check the bags they would see turkey carcasses and Christmas paper in some. My (very polite, restrained) posting was removed by moderators!! TWICE!
It has reached alarming levels. A lot of households on my road are either young families or have disabilities...wheelchairs & pushchairs are having to go into the road to avoid the mountains of binbags.
Bloody-City-Sodding-Council have now been telling me for over a week that our road is 'on their priority list'. Bullshit. All surrounding roads have had a collection. Road that intersects with mine has had a collection. In fact, the binmen had to go down our road, past our rubbish to get to this other road!!! They obviously chose to ignore our rubbish.
DH called earlier, was told Thurs. I also called, spoke to a manager and was told it should have been today but could be tomorrow (could be next bloody Christmas at this rate). ABU to think we are being utterly fobbed off?
So. On the warpath. What constructive thing can I do to get this sorted? Who can I complain to? Has anyone ever contacted/is/knows a Councillor?
It's all very 70s 'Winter of Discontent' retro! And utterly revolting ('trying not to think about the nappies/rotten food/dog poo festering outside my house')
Please or to access all these features
Please
or
to access all these features
AIBU?
To think I'm being fobbed off
9 replies
theluckiest · 11/01/2011 18:27
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.