Well I am going to vent so I dont do just that but I am fuming.
On Friday my boiler switched itself off. I tried to switch it off and it started to shake and made a huge noises like a truck or moped starting up. I phoned BG explaining I had young children including a newborn and they said someone would be out saturday 8-6pm.
No-one came. On saturday we had snow and it is about 1 inch deep. I phoned up at 6pm and after 3 hours of trying to get through, they apologised but said it would now be Monday between 8 & 6pm. And that is priority.
Still no visit and they have 1 hour left. Phonelines are jammed.
I have had NO hot water or heating since friday and my house now feels damp as well as cold.
Please or to access all these features
Please
or
to access all these features
AIBU?
To give the poor phone rep at British Gas hell
15 replies
santascupcakes · 20/12/2010 16:57
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