A friend of mine has some overdue orders on Amazon. When he rang them today they said that his packages seem to have been lost in the post. When he asked for replacements to be sent they told him that they cannot guarantee he will get them before Christmas by any delivery method despite the fact that their website says that you still have two days to order in time for Christmas by first class delivery. Just thought I should warn everyone in case they were thinking of ordering a Christmas present from them.
well. I ordered something just before the snow hit.
I expected it would be delayed, no problem.
Then I got an email saying that it was on the delivery van and would be delivered that day between 8am and 6pm. My husband waited in all day. No delivery.
I emailed them. They blamed the weather.
I said fine, delays I can understand. But emailing me to tell me that it was on the van and to wait in 8-6 because it was en route, then to tell me that you've got a backlog because of the weather is taking the bloody piss!
Ah DPD. I've had similar problems with them. I ordered something off Amazon marketplace the weekend before last which was sent "next day delivery" via Interlink/DPD on the Monday. When it hadn't turned up by Wednesday I emailed the seller and they said that it was in the depot but held up because of the snow (there hadn't been snow in London for almost a week at this point). I got a missed delivery notice on the Friday even though I was in at the time so rearranged the delivery for Monday. I sat in all day Monday and my package didn't come and then had to sit in all day Tuesday until it finally came at about 6 in the evening - both days working on my laptop in the kitchen so I'd definitely hear the door. When the delivery guy knocked on the door I'd swear he was trying to be as quiet as possible - no wonder I didn't hear him the first time.
Great. <sigh> So I can expect to receive the chair sometime mid may then. I mean, it's not a christmas present but it's still bloody uncomfortable here in the computer room for hours sitting on a dining chair.
Oh, I am building a website, btw - I haven't bought a lovely comfy chair for hours of mumsnetting