OK. Boiler is broken. So, no heating at all (apart from one small fan heater, sob). We have an immersion heater so at least have hot water.
Rang British Gas, who are offering a next day one off fixed price repair service on their website. Except, due to the cold weather (it's winter, it snows, quelle surprise) they say it will take until next Tuesday to send out an engineer. 6 days!
But lo! If I take out a £20 a month service contract they can find an engineer for me tomorrow. I will also pay £99 for the repair, so all in £340 quid!
Just seems a rather cynical piece of marketing to me. I used to have BG maintenance cover, but stopped as we rarely needed it and also when we did once call for a breakdown engineer, we were told we were not a priority as we had hot water!
I know I could call another engineer but worried about astronomical charges and lack of references. Just have to suck it up, but still,, grrr!
Please or to access all these features
Please
or
to access all these features
AIBU?
Or is it reasonable to have to take out a service contract at £240 a year to get an engineer to fix my boiler
37 replies
olderandwider · 30/11/2010 17:44
OP posts:
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