Openreach (BT) engineers are usually tied into a morning or afternoon visit if one is needed.
For changing my Electricity meter, United Utilities which handles a large portion of homes in this area, ask for a householder to be available from 0800 to 2000, and do not give any more info.
A client wants to collect a replacement PC today, but last minute remembered that they are expecting a delivery (new washing machine or similar 'white goods') this time from Laskys in London. Now admittedly they are using a delivery firm, so not under their direct control, but once again there is no specific time.
I know that with the weather today as it is, people may be quite happy to stay indoors to wait, but with many delivery firms, quite a number of stops may be within 20 to 30 miles of their depot, and with computers so easy to use there should be some chance of processing details about the localities and routes planned to allow for giving some 2-3 hour "window" when they are most likely to visit a particular address.
Yes, I am really just having a moan -- the whole day is being wasted as no plans can be made unless an early delivery takes place.
Have others had this type of situation and felt as frustrated ? (Also that with some depots being on industrial estates, there is a significant difficulty if one treied to use public transport to visit if one failed to accept a delivery... I am a non-driver so would find a 20-plus mile round trip both costly and awkward.)
Have others examples of deliveries or gas/electric appointments, good or bad ?
I assume some are reasonable about scheduling though at present I have no plans to move !
Please or to access all these features
Please
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to access all these features
AIBU?
... to think deliveries need to clearly be AM or PM
7 replies
NetworkGuy · 30/11/2010 14:58
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