Last week I started going to a slimming group, one of the well-known ones, I won't name them on here. Last week I didn't have anything to do with the support team that work there, as the group leader did a new members talk to me, then weighed me herself after the group chat session.
Tonight I arrived, and didn't know anyone at all. I queued to pay, and the woman taking the money didn't acknowledge me as she was chatting to someone else, she simply held out her hand for my card and money. I then went on to the queue to be weighed, and when eventually it was my turn (the weighing ladies were chatting away to many people hence it took a long time), the ladies doing the weighing were chatting to someone else, ignored my "hello", wrote my new weight in my book and gave it back to me without saying a word.
I didn't stay to the group session after weighing tonight as my DH was working late and I left the children with my neighbour so I could go to weigh-in. I did explain to the group leader that I wouldn't be able to stay every week for the whole session due to family commitments.
When I got home, I emailed the group leader about my experiences tonight. She emailed back a short while ago to say that she feels that her team didn't talk to me as they don't "know" me because I didn't stay to group tonight, and that they are very busy and perhaps that's why they didn't acknowledge me.
I have just emailed her back to say that I don't think that someone being "busy" or not knowing me is a good enough reason to not reply to a customer saying hello, and that regardless of whether I stay to group afterwards or not, I expect to be treated politely and pleasantly, not just as an inconvenience. I mean, how much effort is it just to acknowledge someone, with a brief "hello" and a smile? I have told her to please be assured that if I find her team to be rude and ignorant again next week I will tell her at the meeting and that I look forward to being treated nicely at weigh-in next week regardless of whether I stay for the session or not.
AIBU or is her reason for the rudeness crap?
BTW, the group leader is just like Marjorie Dawes from Little Britain....
Please or to access all these features
Please
or
to access all these features
AIBU?
to think this is a really rubbish excuse
32 replies
Frazzledmumwithsmudgedmascara · 19/11/2010 00:21
OP posts:
MadamDeathstare ·
19/11/2010 02:00
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needafootmassage ·
19/11/2010 06:55
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sarah293 ·
19/11/2010 07:32
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