been to 02 four times in the past year; twice with a mate with connections so seats were free and obviously very good. Twice I have booked events online direct with 02. first Rihanna, booked on the day tickets went on sale, had seats in the gods, but event was packed, most seats taken. ( if you haven't been the seats in the gods on level 4 are not good if you have a fear of heights as they are so steep ). Anyway, went to see Linkin Park last week, again booked on the day and best seats avaliable were again in the gods, and we were right at the top.
looking down there were plenty of empty seats, so I went to customer services and explained DD had vertigo whilst she feigned peakiness. I got a bit of a lecture about their website expalining high seating etc however they proceeded to give me some seats that were almost at the front. Result. However why could I not get any of these seats when I originally booked?
YANBU. I've had the same experience, and I hate heights so it ruined the whole experience for me. I would now avoid going to the 02 for that reason. And I think it's a joke having the seats that steep anyway.
There were a lot of 'mates' seats at Linkin Park then.
I got in the 'mates' way at Lady Gaga. We went in backstage and the bloke who we were asscociated with said we would be standing. we complained that we are 'old birds' and couldn't stand! he went off and got us a couple of seats at the front, but there weren't that many.
Something seems fishy to me about their allocation
Corporate hospitality has a lot to answer for IMO, as does reserving seats for agencies etc. That said DH has access to the company box so we can pretty much get to see whatever we fancy! We were at Paramore last night. I wouldn't have wanted to be at the front of the standing area (they had been queuing for hours apparently) as lots of people were carted off having been crushed, hurt, dehydrated or needing a wee!!!