Oh babybarrister that's pants So frustrating when you've asked all the right questions and still people don't understand the severity of the situation. This is why I'm so terrified about eating out, I just don't trust anybody else to prepare food for my kids that won't make them ill! Glad to DS is ok and didn't need epipens but still a horrible experience. Big hugs.
BB, it sounds like the restuarant manager was gutted (and so he should be!) It's great that he is going to apologise to your DS. Let's hope his restuarant will be a safer place for people with allergies to eat in the future!
Next time I am making a fuss about reading the ingredients of the sausages in a cafe, and the manager is rolling his eyes at me, I am going to imagine myself wearing an orange cape
I'm glad trading standards have taken cases seriously. I think they may be your port of call here?
I just dropped DS off at Infants school leaving BBQ. I asked HT if she wanted DS allergy bag or if they had access to his in school. (BBQ at back on playground). She said they have it 'ready' on the desk as there will be ketchup served. Me thinks that may be taking it a little seriously it only gives him hives on the face. (severe reaction was not to ketchup) Nice to know they have an action plan though.
"In mitigation, Richard Wood said his client had been in the business for about 30 years. He said: He has had similar occasions to this when very small amounts of dairy products have been included in dishes given to people with allergies, none of whom had reacted in this way.
The lamb served to the customer contained just 13.5mg dairy products in 250g."
it's the whole "well it's just a little bit".... I can't believe that in mitigation they used the fact that he had served it to other allergy sufferers!!!
Agree TIY It's the whole 'its just a little bit'. There maybe needs to be more information about for people with regards to allergies. Some children can have anaphylatic shock from touching milk products.
In my GP surgery theres loads of info about diabetes, asthma, epilepsy, vacinations, flu, the coil, none about allergies - which is ing.