Tomorrow was supposed to be our Day 3 training course, starting Phase 2. Last week the LA told us we couldn't do it as our paperwork wasn't in order. They lost one of our references, sent in before Christmas, and only told me because I sent them a chipper upbeat update email; and I've had trouble booking our medicals, which are now booked but I didn't know that they needed the forms back before starting Phase 2.
This is running really late, having registered in August last year we seemed to drop out of the system and didn't do the first 2 days training till December. We should have been heading to the approvals panel next month if the original 6 month timescale had worked.
Technically its only another delay and doesn't matter much, but it's just feeling like they have no interest in us as adopters. I haven't had a reply to two requests for forthcoming course dates so that I can book them off work (managing work diary will be a nightmare and I'd been holding tomorrow's date since December). No acknowledgement of all the work we've sent in. No apology for losing a reference or keeping everyone dangling. I don't expect affirmations but this total indifference and non-communication is wearing me down.
Feeling very deflated and starting to wonder if this is even a good idea...
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Losing the faith
10 replies
MoJangled · 11/02/2014 23:24
OP posts:
Maryz ·
12/02/2014 00:51
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