I have fully comp insurance with direct line, and have had for over 5 years. I had an altercation with a tractor and came off worse. It was technically my fault, although on private land, but hey ho. Anyway they have written my car off and in order to buy the same car with same full service history and mileage etc I will need at least £16k.
They first offered me £11k which I refused, and they put it through to the disputes team who would contact me within 48 hours. That was on Wednesday afternoon about 1pm. I have then received a Text message this morning, which is obviously over the 48 hour window, saying
'We confirm that your claim payment of £11480 has been posted out to you by cheque.'
I have had no telephone or email contact and no discussion, so jave not agreed rp this. What are my options?? I'm on hold now whilst I try to get hold of someone to say I have not agreed this sum and need more! Any advice would be greatly appreciated 🙏 x
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Please help!! Car insurance company trying to give me £11k for my car which is worth about £16k
15 replies
Swifey40 · 27/11/2021 11:51
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