Help! Obviously I'm on to the installers, but I'm really cross this has happened and want to know what they should be doing to fix and prevent this happening again.
Boiler is in the loft. It's not cold in there. Condensate pipe goes out from behind boiler (I can't access) and is frozen and boiler is not working. I have tried resetting.
It's not even that cold right now at 1 degree.
This can't happen every cold snap!
Presumably right now they can climb a ladder and defrost. But what about future cold spells?
I'm really cross stressed and cold. Boiler is new and so is all the pipe work.
Any ideas ?
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Frozen condensate pipe
12 replies
tootyfruitypickle · 11/02/2021 14:19
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