Unused Microsoft account

(4 Posts)
HollyBollyBooBoo Tue 12-Jan-21 11:08:54

We have a cheapo laptop that doesn't work and sits in a cupboard (needs disposing of). We subscribed to Microsoft and every Feb they charge £54 to my credit card.

Given we don't use the laptop I don't want to keep paying the £54 but how do I stop it when I don't know any account details (none of us can remember anything!)

Help please!

OP’s posts: |
3rdNamechange Tue 12-Jan-21 11:17:18

Can you phone the card company and cancel ?

Plonque Tue 12-Jan-21 11:22:51

I had something similar with an old Norton account. I just cancelled my card.
It's annoying to have to re enter the new details with a couple of places, but not the end of the world.

HollyBollyBooBoo Tue 12-Jan-21 11:50:53

Good idea, I'll call the cc company and see if they can cancel it from their end.

OP’s posts: |

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