If you buy an item online and it's faulty on arrival, are you entitled to the postage costs back as well as the cost of the item?
Return postage is being covered by them but not the original postage of £4.95 to send the item out.
Please or to access all these features
Please
or
to access all these features
Join the discussion and meet other Mumsnetters on our free online chat forum.
Chat
Faulty item bought online
2 replies
bendmeoverbackwards · 08/01/2021 15:51
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.