Talk

Advanced search

John Lewis website problems?

(5 Posts)
minipie Sun 15-Nov-20 17:45:25

Anyone else struggling with the John Lewis website?

Appreciate this is not the most exciting thread but I have a massive basket of stuff to buy and it won’t let me onto the basket page ... been like that all day ... very annoying as I will have to start all over again if it doesn’t sort itself out. Gah.

TBH I’ve found it very ropey every since they changed it a while back (maybe when they redid their logo, can’t remember).

Is it just me??

OP’s posts: |
Runningoutofnamestochange Sun 15-Nov-20 17:58:56

I checked out no problem yesterday, only a few items though.

minipie Sun 15-Nov-20 18:47:44

Thanks! it was ok yesterday for me... but now I can’t get to checkout just get an error message. I may give up...

OP’s posts: |
ureterr1blemuriel Sun 15-Nov-20 18:50:19

I have this sometimes. Are you on your phone? As long as you are logged into your JL account the items should stay in your basket. Turn your phone off and then on again and that might do the trick.

minipie Sun 15-Nov-20 22:49:12

I’m on iPad - tried the off and on but the problem is still there 😫 I will keep trying

OP’s posts: |

Join the discussion

To comment on this thread you need to create a Mumsnet account.

Join Mumsnet

Already have a Mumsnet account? Log in