Urgent- does anyone work at addenbrookes

[Crystalknobs]

I really need to speak to someone that works on a neuro ward at addenbrookes?

[whatsbinhappnin]

Call the ward

[Orchidflower1]

Can you try the main switch board? Is it staff or patient?

[MartiniDry]

You might have more luck posting on some of the Cambridge specific Facebook groups. There may even be one for Addenbrookes' staff on which you could ask.

The Cambridge local rag used to have a forum/discussion area too. I'm unsure if they still do but it's worth checking.

Good luck, I hope you get answers to your questions, and that they're all good news.

[Crystalknobs]

It’s not something I can ask the ward . My dd father is a patient, he has 2 other children from his first marriage one of whom hasn’t bothered with him for the last 5 years. Dd is his next of kin and the designated visitor. The ward only allows one person to visit. The child that hasn’t seen him for 5 years wants to pretend to be my dd so that she can visit him.

[TheRealJeanLouise]

Call the main switchboard and ask to be put through to the neuro ward you want. Failing that try the website which will give you the telephone numbers of the wards.

[TheRealJeanLouise]

That is something you can ask the ward. You can inform them of the situation and they can decide what to do from there.

[justoffshift]

Depends which ward , NCCU and A4 are different locations but all phone numbers are on the website. I work next door in oncology.

[justoffshift]

Ask to speak to the nurse in charge, they can escalate to the 902 bleep holder.

[Crystalknobs]

It’s such an awful situation for dd , the other 2 are pissed off that dd is next of kin and she’s trying not to sound obstructive but trying to trick the staff into believing she’s dd is ridiculous, plus the one visitor rule is to reduce bringing covid into the ward.

[Todaythiscouldbe]

That is absolutely something you can and should tell the ward.

[BitGutted]

You could also contact PALS

www.cuh.nhs.uk/contact-us/let-us-know-your-views/get-advice-or-raise-a-concern-the-patient-advice-and-liaison-service/

Email and phone number attached

I work for a different NHs trust and they often deal with "none complaint" queries

Hope this helps

[throwaway100000]

For the most immediate resolution definitely call the ward ASAP

[throwaway100000]

The thing is, she probably could get away with pretending to be your daughter. As they don’t ask for ID and everyone is in a mask so they wouldn’t even notice the differing appearance

[whatsbinhappnin]

Of course you can and should tell the ward. Who else would you tell?

No point telling random on mumsnet, even if they work at the hospital...

[MoonJelly]

Why on earth do you think you can't ask the ward? If someone who isn't the designated visitor is trying to get in, they absolutely have to know. I'd suggest you send a photo of your DD and ask them to check for proof of ID of anyone visiting your ex.

[Ginfilledcats]

Ring PALS or the neurosurgery management to inform them

[Redglitter]

It’s not something I can ask the ward

Why on earth not. Surely its imperative the ward know more so than anyone else. As pp said phone the switchboard and ask to he put through to the ward straight away

[Crystalknobs]

I was going to ask if anyone would notice, dd is so distraught with her dad being so unwell that she doesn’t need the extra upset that her siblings are causing. She’s trying to diplomatically tell her sister that the nurses might notice.

[NerrSnerr]

You cannot do this via Mumsnet, it would be massively inappropriate for a member of staff to engage in you via this medium and they could get into a lot of trouble. All communication needs to go through official routes.

[whatsbinhappnin]

Just call the ward and let them know to ID his visitors. They'll let security know if necessary.

[throwaway100000]

Frankly, no would probably not notice - as I explained above (masks, no id checks etc) Which is why it’s even more imperative for you to contact the hospital and inform them.

Worst case scenario the sister might pass on Covid to him/others. Best case scenario your daughter may not be able to visit him if he’s only allowed 1 visitor. Sort it out now.

[throwaway100000]

*staff would probably not notice

[Crystalknobs]

NerrSnerr yes I know you’re right. Dd is in a really difficult situation, she doesn’t want to fall out with her siblings but is being pressured to go along with this .

[Crystalknobs]

I’ll tell her to let the ward know.

[lhmua12]

I think more information is needed.

Sorry to ask but what is his status at hospital - will he come home soon or could he potentially pass away? If the latter, perhaps one of his other children could take over one of your daughter’s visitation slots?