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Urgent- does anyone work at addenbrookes

(37 Posts)
Crystalknobs Sat 31-Oct-20 21:42:32

I really need to speak to someone that works on a neuro ward at addenbrookes?

OP’s posts: |
whatsbinhappnin Sat 31-Oct-20 21:43:42

Call the ward

Orchidflower1 Sat 31-Oct-20 21:43:59

Can you try the main switch board? Is it staff or patient?

MartiniDry Sat 31-Oct-20 21:47:42

You might have more luck posting on some of the Cambridge specific Facebook groups. There may even be one for Addenbrookes' staff on which you could ask.

The Cambridge local rag used to have a forum/discussion area too. I'm unsure if they still do but it's worth checking.

Good luck, I hope you get answers to your questions, and that they're all good news.

Crystalknobs Sat 31-Oct-20 21:49:52

It’s not something I can ask the ward . My dd father is a patient, he has 2 other children from his first marriage one of whom hasn’t bothered with him for the last 5 years. Dd is his next of kin and the designated visitor. The ward only allows one person to visit. The child that hasn’t seen him for 5 years wants to pretend to be my dd so that she can visit him.

OP’s posts: |
TheRealJeanLouise Sat 31-Oct-20 21:51:03

Call the main switchboard and ask to be put through to the neuro ward you want. Failing that try the website which will give you the telephone numbers of the wards.

TheRealJeanLouise Sat 31-Oct-20 21:52:30

That is something you can ask the ward. You can inform them of the situation and they can decide what to do from there.

justoffshift Sat 31-Oct-20 21:53:52

Depends which ward , NCCU and A4 are different locations but all phone numbers are on the website. I work next door in oncology.

justoffshift Sat 31-Oct-20 21:54:24

Ask to speak to the nurse in charge, they can escalate to the 902 bleep holder.

Crystalknobs Sat 31-Oct-20 21:56:34

It’s such an awful situation for dd , the other 2 are pissed off that dd is next of kin and she’s trying not to sound obstructive but trying to trick the staff into believing she’s dd is ridiculous, plus the one visitor rule is to reduce bringing covid into the ward.

OP’s posts: |
Todaythiscouldbe Sat 31-Oct-20 21:57:10

That is absolutely something you can and should tell the ward.

BitGutted Sat 31-Oct-20 21:57:59

You could also contact PALS

https://www.cuh.nhs.uk/contact-us/let-us-know-your-views/get-advice-or-raise-a-concern-the-patient-advice-and-liaison-service/

Email and phone number attached

I work for a different NHs trust and they often deal with "none complaint" queries

Hope this helps

throwaway100000 Sat 31-Oct-20 21:58:42

For the most immediate resolution definitely call the ward ASAP

throwaway100000 Sat 31-Oct-20 22:00:47

The thing is, she probably could get away with pretending to be your daughter. As they don’t ask for ID and everyone is in a mask so they wouldn’t even notice the differing appearance

whatsbinhappnin Sat 31-Oct-20 22:01:55

Of course you can and should tell the ward. Who else would you tell?

No point telling random on mumsnet, even if they work at the hospital...

MoonJelly Sat 31-Oct-20 22:03:06

Why on earth do you think you can't ask the ward? If someone who isn't the designated visitor is trying to get in, they absolutely have to know. I'd suggest you send a photo of your DD and ask them to check for proof of ID of anyone visiting your ex.

Ginfilledcats Sat 31-Oct-20 22:03:43

Ring PALS or the neurosurgery management to inform them

Redglitter Sat 31-Oct-20 22:06:15

It’s not something I can ask the ward

Why on earth not. Surely its imperative the ward know more so than anyone else. As pp said phone the switchboard and ask to he put through to the ward straight away

Crystalknobs Sat 31-Oct-20 22:10:54

I was going to ask if anyone would notice, dd is so distraught with her dad being so unwell that she doesn’t need the extra upset that her siblings are causing. She’s trying to diplomatically tell her sister that the nurses might notice.

OP’s posts: |
NerrSnerr Sat 31-Oct-20 22:50:15

You cannot do this via Mumsnet, it would be massively inappropriate for a member of staff to engage in you via this medium and they could get into a lot of trouble. All communication needs to go through official routes.

whatsbinhappnin Sat 31-Oct-20 22:50:57

Just call the ward and let them know to ID his visitors. They'll let security know if necessary.

throwaway100000 Sat 31-Oct-20 23:03:27

Frankly, no would probably not notice - as I explained above (masks, no id checks etc) Which is why it’s even more imperative for you to contact the hospital and inform them.

Worst case scenario the sister might pass on Covid to him/others. Best case scenario your daughter may not be able to visit him if he’s only allowed 1 visitor. Sort it out now.

throwaway100000 Sat 31-Oct-20 23:03:57

*staff would probably not notice

Crystalknobs Sat 31-Oct-20 23:05:21

NerrSnerr yes I know you’re right. Dd is in a really difficult situation, she doesn’t want to fall out with her siblings but is being pressured to go along with this .

OP’s posts: |
Crystalknobs Sat 31-Oct-20 23:06:32

I’ll tell her to let the ward know.

OP’s posts: |

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