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Your position in the queue is.....

(57 Posts)
UatuTheWatcher Mon 21-May-18 14:01:29

21

As of this current moment I've been hanging on the phone for 12 minutes waiting to talk to someone in Council Tax.

Taking bets on how long it's going to take for them to answer.

UatuTheWatcher Mon 21-May-18 14:01:44

Ooooh! 20

UatuTheWatcher Mon 21-May-18 14:02:56

We appear to be moving faster now.

19

UatuTheWatcher Mon 21-May-18 14:03:26

wHOOPIE!! 18

OdileDeCaray Mon 21-May-18 14:03:46

Is there horrible music playing?

UatuTheWatcher Mon 21-May-18 14:04:08

Something must have happened as we are now 17

triangulum Mon 21-May-18 14:04:12

Last week i called my doctor's and was number 3 for 23 minutes!

Sirzy Mon 21-May-18 14:04:14

Last week I had “your position in the queue is 8” then two minutes later “your position in the queue is 10” hmm

UatuTheWatcher Mon 21-May-18 14:04:34

No just ringing thank god

SewButtons Mon 21-May-18 14:04:58

If it helps at all, I had to ring recently to sort out my council tax and once I eventually got through they were actually very friendly and helpful and it only took 5mins. I was very surprised.

UatuTheWatcher Mon 21-May-18 14:05:36

I think posting on here must have been good luck as I'm starting to move up the numbers.

16

UatuTheWatcher Mon 21-May-18 14:06:23

Sirzy I feel your pain.That is pants.

UatuTheWatcher Mon 21-May-18 14:07:35

Woohoo! 14 and not quite 20 minutes

UatuTheWatcher Mon 21-May-18 14:09:13

Stuck on 14 at the moment

Weezol Mon 21-May-18 14:09:32

Solidarity - I'm on hold with PIP. Only 15 minutes so far...

UatuTheWatcher Mon 21-May-18 14:09:56

And a jump to 12.

Wonder if they miss 13?

calamariqueen Mon 21-May-18 14:11:01

I'm alone in a waiting room at the Dr's....

I've been waiting 12minutes for my appointment so far...

UatuTheWatcher Mon 21-May-18 14:11:24

Weezol I really hope it goes well.
I've just had my medical and am awaiting a descision.

11 now

ShotsFired Mon 21-May-18 14:11:40

I emailed my council today and they have promised to get back to me within "20 working days". So, a month then? hmm

KitXi Mon 21-May-18 14:11:47

When I am on hold to my GP's surgery, the recorded message says "you are at queue position... FOUR... in the queue". One or the other! Queue position four, or position four in the queue!

UatuTheWatcher Mon 21-May-18 14:12:26

calam that is soooo frustrating. Maybe on a lunch break?

UatuTheWatcher Mon 21-May-18 14:13:12

10 now at 25 minutes

GummyGoddess Mon 21-May-18 14:14:28

I quite like being told what number I am, better than wondering how many times I'm going to listen to the same tinny bit of music.

UatuTheWatcher Mon 21-May-18 14:14:39

Shots Hope they get back to you soon.

Kit that is really messed up and would do my head in.

DisplacedManc Mon 21-May-18 14:14:40

That's the thing. I've worked in a council office & sat in earshot of call centre. They are very polite & spend time trying understand what the caller wants. Hence the delay.

Last week I rang my docs and was 33rd in the queue! I live in a small village 😮

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