Why do I never get a straightforward sale or purchase?
Three weeks ago I sold a digital piano for £440 on ebay (well £400 once ebay took its cut).
Piano is mint and I had several offers and bids from people - one offering far more if I could arrange transport, but I declined as I didn't want hassle. In my ad I stated I preferred cash to avoid paypal fees and to ensure the piano suitable - always do this on collection pieces. however, winning buyer paid immediately via PP.
The item was bought by somebody in Poland and they asked if they could pick it up on their next uk trip (this weekend). We had wanted the space free sooner for new furniture, but said ok.
They are coming at some point tomorrow evening, they cant be specific, and while in uk are collecting various items in a big estate car.
Piano was originally transported whole to mine via a large Picasso boot.
Buyer wants to dismantle the piano to fit in car. DH isn't even sure it will dismantle. I've told buyer this, but they've said they are sure it will come apart fine!.
I feel uncomfortable in case the piano gets broken/damaged and they claim it back via ebay and we lose out on what is a large sum for us. I can't even cancel as ebay have already taken its ten percent fees and paypal.
I'd never ever tale PayPal on collection items. They can claim they never received it and you have no proof they did and PayPal will refund them. Cam you have them sign something to say they've collected it? I don't know if this will work.
they need to pay cash on collection...if you process a refund you'll get all the money back from eBay except listing fees. PayPal will keep a few pennies too but all worth it as buyer might report item not delivered and you'll need a tracking number for that