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"Visited over the Bank Holiday weekend with our two cocker…"
Visited over the Bank Holiday weekend with our two cocker spaniels and had a great time (weather was excellent)
Found the cottage to be perfect, clean, extremely well presented and equipped. Sauces, teac, coffee all available which is brilliant.
Will certainly visit againRead moreLess
"Stayed at wildoceanretreats (2 the hollies, sea palling.) The cottage…"
Stayed at wildoceanretreats (2 the hollies, sea palling.)
The cottage itself was nice enough although very low doorways - my husband and his dad hit their heads many times. The open fire was a nice touch but the smoke blows back into the room unless you keep the doors shut, which is hard when you're lighting it! I ended up feeling quite sick with that and the fire had to be abandoned. We took our two very well behaved (i'm an animal behaviourist!) dogs and there were great walks nearby but don't go with dogs as that is where our nightmare began. We left the house clean and tidy, not perfect, but ready for a vacuum and change of sheets/towels etc. We did no damage bar a stain on the oven glove, nothing a wash wouldn't sort. We stuck to ALL rules regarding dogs (not on furniture or upstairs, which they're not allowed to do anyway at home due to allergies). We received an email from the owner (Lorraine Rivet) the day after departing detailing a list of frankly ficticous claims such as us having let the dogs upstairs (again, my husband is allegic so the dogs have to sleep downstairs) and that this would cost 50 pounds (!!!). Then she said the cushions had hairs on then,which anyone who owns dogs will understand that despite my best effort and twice daily grooming they shed and it ends up everywhere, and needed replacing! She complained the shower was filthy, we had been there 4 nights and I wiped it down each day, how exactly a shower gets filthy so quickly i'll never know! Basically she wrote a list of claims and used the dogs as a reason to keep our 100 pound deposit. I replied (after recovering from being totally confused and upset at her accusations) and took her email point by point but there was nothing that would make her change her mind and give me back the deposit I am owed. She then days later after I had replied claimed for actual damage as opposed to "cleaning" - strange how it took so long when she had supposedly spent hours cleaning after we left. It's a real shame as it totally ruined our memory of what was a lovely holiday (nice area), it made a reasonable cottage very expensive for us and most of all made me very wary. We've stayed in lots of places and NEVER had a complaint, we always leave the place neat and tidy and to be penalised and insulted by Lorraine was hurtful to say the least. I would avoid it if you wish to keep your deposit.
Make up of party: 2 couples, My husband and I along with his dad and stepmumRead moreLess