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"An unpleasant scam…"
Beware of Virgin Balloons.
Many bookings are made, but far fewer succeed in flying before their tickets expire.
I asked their customer support supervisor what proportion of bookings never fly. She very much disliked the question, but I pressed her and she eventually admitted it was a secret.
I estimate that up to 40% of bookings never fly.
At hundreds of pounds per booking, you can see why that makes business sense for them.Read moreLess
3 people found this review helpful.