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PLUSNET = more like SCAMNET: Absolutely awful service
I recently joined plusnet and have been sorely disappointed. Glad I was smart enough not to enter a contract. It did mean forking out £100 to get set up (and ripped off) but at least I can give notice immediately.
It started with me being lied to and told the up front £100 payment included 1 month in advance. Since this was paid before the service went live, I was told that in the next month, I would be refunded pro rata
Then, to throw a spanner in the works, plusnet tried it on and said they were taking a random debit I had not agreed to and which contradicted the contract. I had to contact my bank to block it.
This led to a catalogue of problems. By the time the actual agreed monthly direct debit came round – due the mistake made by plusnet, my bank had not yet unblocked the account. So I was forced to pay by card.
To add insult to injury, I was badly ripped off as plusnet claimed I had to pay another month in advance. So I have paid 2 months in advance for only a few weeks service!
So watch out for this scam. Make sure you get the written contract upfront. I now have to write the card provider I used to make the most recent payment and tell them to block plusnet in case they try to take more money.
SCAMMERS! I am so annoyed I got ripped off. Now begins the battle to get my money back from these scam artists.
PLUSNET: It is very short sighted to scam the public like this – what happens is online reviews such as this appear to warn other potential victims, and you will get the reputation you deserve.Read moreLess