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"Impolite and unhelpful service…"
Hi, I'm new to the Southwell area and visited the salon previously on 1 occasion. I'd made a 30mile round trip for a hair appointment today and received an abusive call from the hairdresser, even though I'd called the owner of the salon beforehand to let them know I was running a bit late and agreed that I would just have a colour (no highlights or cuts) and was happy to see another hairdresser - the owner said I should get in as soon I can and they would sort me out. I'm really really shocked and gravely disappointed by the experience. I even phoned back and the same hairstylist was abusive and wouldn't listen. I definitely do not recommend this salon - this is the first time I've had such an experience and felt compelled to write a review as I'm pretty easy-going, a good tipper and generally pay £200 upwards for a hair cut and colour. I was really shaken up by the experience and can't believe it happenedRead moreLess
"Brilliant Hair Salon…"
looks great, had my hair done and love it... very friendly go there every week and even my son gets ooked after with colouring books ... very child friendly, amazing stylist Choi cannot wait til next visitRead moreLess