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"Super Set of Baby Wheels…"
It seems that, having read the reviews here, we've been very lucky. We love our pram! I originally ordered a Bugaboo but when I took a friend's baby for a stroll in one, I found it was so low that it became quite difficult to lift a heavy baby in and out. It was then that I began researching a higher pram. The Crusi is perfect and the parent facing element was essential for us. There is plenty of room below for bags etc. and the pram is very easy to collapse (in 2 quick and simple steps). I am easily baffled by gadgetry but I had no problem with this. The pram steers smoothly and with little effort, something I was concerned about, given that it's pretty large! We have found all the parts to be in excellent working order and all the components are built to a high specification. We try to take baby for a walk everyday and we've both gained a great deal of pleasure from the pram so far. The only negatives I have are that the accessories are expensive and the suspension is not great 'off road' but we rarely stray from paths without a baby carrier so it's not really a problem. Overall we are pleased to have chosen the Crusi and view our purchase as an investment.Read moreLess
"Rubbish pram, riddled with manufacturers faults…"
This pram fell to bits when my newborn was 3 weeks old, the hood broke and despite parts and a replacement carrycot sent from Stokke they do not have a fix for this. The chassis broke. Display models in all stores have same faults as mine did so seems to be manufacturer fault. I now have a bugaboo and love it!Read moreLess
3 people found this review helpful.
We HAD the stokke Crusi, the hood broke. We discovered fault across the Crusi range via Stokke Customer care, Mothercare and other stockist not informed so unaware of the mass fault. Crusi sent us two parts which were being sent to customers who called in to report. They were the same and did not fix the fault.
Sadly though we loved the look of the pram but we could not trust stokke on this one. We were lied to in what seems like a bit of a panicked cover up. The words of the customer service, "we don't know what the problem is yet". I don't understand how they could then offer a resolve or part to remedy the problem. Regardless we went with it in the hope the new part would work. We now own a bugaboo!!! and have left behind a very poorly designed defective product that could have been so good. Plus a very blindly flailing customer service panicked over what is going to be a massive product recall.Read moreLess
4 people found this review helpful.