"Great... for about 6 weeks…"
I LOVED the look of this one, very lightweight, easy to fold, great for public transport... or so i thought.
Well, 19 weeks in, i hate the thing.
After 6 weeks, it became very hard to get the break off. The right hand wheel kept getting stuck and toggling with the break wire did nothing. We now can't use it, so public transport is a nightmare. It is unfortunately out of warranty, so no free repair for us, we might as well buy a new buggy.
We bought the verso adaptor so lo could face us. This 'pops out' every time you go over a bump, so he ends up sitting up right. You also can't fold the buggy with the seat in verso position without removing the seat, so the easy-folding mechanism is pretty useless. There is also nothing to secure the rain cover onto the buggy when it's in the verso position, so it just flies off in windy conditions.
It is comfy with the cushy ride and my lo loves being in it. And it does look great, but thats about it.Read moreLess
"Terrible design, broken brake. Now Kiddicare & Phil & Teds refuse to help!!!…"
I purchased a Phil & Teds Smart Buggy in April/May this year (2013) from Kiddicare Lakeside. Unfortunately there was a faulty brake pedal and it has snapped. I've contacted Phil & Teds directly and they told me they required the receipt (which I lost when we moved house), so I contacted Kiddicare, only to be told they will not help!! This is all because I paid cash for the buggy when I bought it! Kiddicare will not be bothered to look up the transaction and re-print me a receipt so therefore Phil & Teds will not repair the brake pedal. I am utterly disappointed because for the first time ever, I've asked for assistance from a retailer and been told "NO, we will not help you"
The other thing I wish to add (apart from terrible design of the brake pedal - very difficult to take the brake off locking system), the buggy is time consuming to fold (and difficult++), it catches your fingers and you have to pull upwards on the handles to open the stupid thing. The buggy has small wheels that catch on the kerb, it can NOT be pushed one-handedly as the wheels aren't designed well and you can't hang anything on the handles are it just falls down and lands on the wheels.
I'm disgusted with the lack of service from Michelle at Kiddicare and equally so from Sarah at Phil & Teds. A complete waste of my time and money buying this stupid buggy in the first place. I've owned two other Phil & Teds buggies and been happy with them but now I'd avoid this brand at all costs!Read moreLess
"Stylish and lightweight. Easy to push and parent facing with adaptors.…"
Think the poor reviews are because it hasn't got much staying power as babies get bigger. For me this is not an issue as I am using it with the adaptors to make it parent facing for a tiny. It was OK for a normal sized 2 year old too before independence took over. I've got a bigger buggy anyway (M&P) for forward facing. No brake problems either and it looks very chic and smart. Super lightweight and fits in my small car.Read moreLess
"Excellent as a tiny pram with carry cot or with car seat, but awful as buggy!…"
I LOVED using this with the carry cot for the tiniest pram ever and it worked well with the maxi cosy car seat, but as a buggy the seat is just too small once your baby gets bigger. I cannot imagine anyone using it for a child. The seat is really narrow and has no recline. it's not snug enough for a toddler to sleep in. I sold mine after 9 months and bought a baby jogger city mini which is just brilliant, using and enjoying to this day. I found the frame on this worked loose and creaked and flexed and couldn't be tightened because it is riveted. The folding mechanism and wheels rattled like crazy and drove me mad. The teeny shiny domed button to press in to fold down is just too fiddly. The clicking break is really easy to fix, but cable breaks are unnecessarily complicated when for example compared to the fantastic fail proof break on the baby jogger. I also found the break really stiff to release which day after day is very annoying. Worth buying second hand on ebay for your babies first 6 months if you want a nifty pram, but after that, there are much much better push chairs that your baby won't physically outgrow whilst he or she is still tiny.Read moreLess
2 people found this review helpful.
"This was great initially, loved the bassinet and the fact…"
This was great initially, loved the bassinet and the fact you could easily take it out of the frame (good when your front door is up or down steps). But then the dreaded brake problems started - eventually it stuck totally, got the brake replaced (massive hassle to send it away), and it's now happened again, a few months later. We have abandoned our Smart, and got a City Micro Baby Jogger.Read moreLess
"To look at I thought wow, very smart. Then about…"
To look at I thought wow, very smart. Then about 2 weeks after we got it the brake started getting stuck... it has now broken - if you put it on, once you finally get it off the back right wheel stays stuck. I have also had a problem with the hood, it's not attached to the buggy itself (its free to move either up or down)- this also gets stuck and has now bent. When I complained to the company I bought it from I was told that I would have to payRead moreLess
"It look good - for city living. Compact and easy…"
It look good - for city living. Compact and easy to put up/take down. Looked comfy and comes with a bassinet and seat for stroller. However, after 3 versions in as many months ... the same problems pessist. Clicking wheels and a break that gets stuck on - you need to dismantle the wheel to get the break offRead moreLess
"I thought this would be great-perfect size for city living…"
I thought this would be great-perfect size for city living however didn't turn out that way. Clicking wheel from the start and then a break that gets locked on! I have had three chassis in as many months and still no solution!Read moreLess