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"Don't waste your money!…"
My initial reaction to this vacuum cleaner was great - lightweight, easy to manoeuvre & a neat head to get under sofas, cupboards, etc.
However within a few weeks, plastic clips snapped off, fluff blocked the head so it lost suction and hair wrapped around the rollers (I don't have excessive hair loss problems by the way!) making it difficult to push. It needed to be unblocked after every use - often requiring a screwdriver. Emptying the bin is even difficult.
Vax customer service were sort of useful, sending replacement clips and a full replacement head, but also suggested I had the "wrong sort of carpet". Half my house is tiled/wooden floors and the other carpets are short pile - they poised no problems for my old Dyson (wish I'd stayed loyal!). After six months, I asked for a refund based on the fact that the vacuum cleaner did not clean but Customer Services refused.
A Dyson is top of my Christmas list this year!!!!Read moreLess
1 person found this review helpful.
"Lightweight!! Total lightweight.…"
I Cannot believe I have given up my old Dyson(12yrs), for this pile of rubbish. Initially I was quite pleased at how light it was but find myself having to empty it after every room. It doesn't pick up dog hair properly. and the hose is way to short to do the stairs so you have to carry it up with you when you are doing them. There is also a button to press to make it easy to empty, which is a waste of time, as you then have to get your hands in there to empty out the dog hair manually. Should have just replaced the filters on my Dyson again and I would still have nice looking carpets!Read moreLess
"I have a mixed opinion on this due to it…"
I have a mixed opinion on this due to it being average sucking and hoovering. But then it is really hard to push along whilst hoovering, I find it very difficult and also it gets clogged up most of the time.Read moreLess
"OK I think this vacuum cleaner has some great features: light easy…"
OK I think this vacuum cleaner has some great features:
easy to empty
really really sucks, even cat hairs
it is fiddly you have to detach/attach the long hose to hoover the stairs
there is no control of the power so you can't use a lower suction if you want to hoover your curtains, for example
Overall good quality for the price, and if you order from John Lewis you get three years warrenty.Read moreLess