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"Miele dishwasher written off after only three years - really poor service from this brand…"
Three years ago we bought a high end Miele dishwasher G5500 from John Lewis at £816, fortunately taking out an extended warranty with John Lewis. It showed an intermittent fault (F84) which we were told by Miele was because the machine was 'very sensitive' and just to switch off at the main and then switch on again to reboot. The fault appeared to stop but then reappeared along with noise on the drying cycle. This time Miele wrote the machine off as the repair cost was over £950. I have complained on the phone to Miele Customer Support, who helpfully commented that 'it was a good thing I'd taken out the retailer's extended warranty'! There has been no reply to my email protesting that this is appalling for a so-called top of the range make and model. I will never buy Miele again and cannot recommend their products, service or brand as I do not trust their reputation for reliability and good customer care after this experience! John Lewis, who have been really helpful, have replaced the machine with the nearest comparable model a G6100: wonder how long this one will last?Read moreLess