Jobs at Mumsnet: we're hiring!

Woman peering at typewriter
Mumsnet is a family-friendly employer
, and we try as far as possible to offer flexibility. If you work here, you'll never have to miss the school assembly or sports day (unless you want to!), or feel bad about asking to work from home if your child is sick.

Plus, the office is generally well-stocked with biscuits and cakes (and, on Fridays, wine).

Current vacancies


Head of Insight & Innovation 

Launched in 2000 by two new mothers, Mumsnet is the UK's largest online parenting community - a place where parents can share advice, product recommendations and friendship. Mumsnet's revenue comes from advertising and insight/market research.

The Insight team is a thriving and growing part of the business since lots of brands want to hear what our members have to say about their products/services. Our recent clients include Asda, Cadbury's, Barclays and P&G. The range of projects we work on is vast - so no two days are the same and there are always new opportunities for keen and enthusiastic team members to make their mark in the team.

We're looking to recruit a Head of Insight and Innovation who is bright, experienced, enthusiastic, thorough and dedicated to providing a good service for clients, and enjoys the challenge of leading and growing a team. This is an exciting opportunity for an intelligent and motivated person to join a fast-growing business, and for someone who enjoys building fruitful relationships with clients, in addition to seeking out new commercial opportunities. Whilst the Insight team is an established part of Mumsnet, we are always seeking to build on our proposition. The right candidate would need to have a strong desire to help build our offering (in addition to managing our existing work), and work closely with the wider Mumsnet team to ensure that we are growing in a way that services our clients best. The Head of Insight & Innovation would also be responsible for building and developing new insight and innovation products, and being a thought leader within the business.

Key responsibilities:

  • Line management of the more junior members of the Insight Team

  • Acting as a mentor for the members of the Insight and Innovation team

  • Owning some key accounts

  • Liaising with clients to make sure research projects run smoothly

  • Working closely with the sales and project management teams to co-ordinate Insight elements of larger, integrated campaigns

  • Overseeing the writing of reports and debriefs for qualitative and quantitative research projects

  • Taking responsibility for driving creativity and innovation with the team in terms of our approach to working with clients

  • Presenting results and findings to clients and leading on debriefs

  • Building and nurturing relationships with clients in order to grow accounts

  • Seeking out new clients and educating them about Mumsnet's Insight offering

  • Working with the Head of Sales & Insight to grow the Insight and Innovation proposition at Mumsnet

  • To be the spokesperson on the Innovation ambitions and Insight work that we do at Mumsnet

Qualities we are looking for:

  • Experience of conducting market research projects and of working in a fast paced environment (agency or client side)

  • Proven track record of being a leader

  • Previous experience in line management and an enjoyment of managerial responsibilities including professional development responsibilities

  • Experience of proposal writing, pitching and presenting new ideas to potential and existing clients

  • An understanding of the importance of Insight and Innovation work in a commercial framework for clients

  • Excellent stakeholder management skills (internally and externally)

  • A track record of understanding commercial and research objectives of clients

  • Excellent oral and written communication skills

  • Ability to inspire, teach and mentor the Insight Team

  • Attention to detail in written and numerical outputs/documents

  • Expertise in PowerPoint and Excel

  • Ability to work under pressure and meet tight deadlines

  • Ability to find appropriate solutions to problems quickly

  • Empathy with parents and parental issues (although personal experience is not required!)

  • Brilliant people skills

  • Initiative and drive - the ability to take a project and run with it

  • Ability to handle multiple projects at one time

  • Confidence in building new relationships and conducting new businesses meetings

This is a full-time role, based in our offices in Kentish Town, North London. To apply, please send your CV and covering letter to commercial@mumsnet.com with "Head of Insight & Innovation Application" in your subject line. Applications close on Friday 26 February 2016. We will be interviewing good candidates as soon as we see them so please don't delay applying.


Commercial copywriter

This is an opportunity to take on an exciting role at the heart of Mumsnet's commercial team. Mumsnet is the UK's biggest website for parents and, as such, many exciting brands want to work with us. We need to make sure that the proposals and presentations we put forward to brands and media agencies are of the highest quality. We're on the hunt for a talented individual to take on this challenge, working closely with our sales and editorial teams.

We need someone who can write smart, stylish copy, with speed and accuracy.

In this role, you will:

  • Produce first-class written responses to client briefs (in collaboration with sales teams), using clear and persuasive copy

  • Work with our editorial team to spot opportunities for commercial sponsorship and produce high-quality material on these for the sales teams to take out to clients and agencies

  • Interpret client briefs accurately and come up with interesting, original ideas to meet their objectives

  • Contribute to creative brainstorms to develop compelling ideas to put forward to clients and agencies

  • Review Mumsnet's existing sales packs and suggest improvements

To apply for this role, you should have:

  • A degree-level qualification

  • Experience in MS Office (PowerPoint, Word etc)

  • Impeccable spelling, grammar and written style

  • Exceptional attention to detail

  • Excellent communication skills

  • The ability to work under pressure, often to tight deadlines

  • Excellent time management

  • The ability to work proactively, both independently and as part of a team

  • An understanding of what Mumsnet is and how it works

  • The ability to work effectively in a fast-paced, dynamic environment

  • Enthusiasm for raising the standard of the commercial team's outputs

  • Previous experience working for a digital media owner (not essential)

  • Experience in producing compelling and stylish presentations for client meetings and pitches, in collaboration with sales teams (not essential)

This is a full-time role, based in our offices in Kentish Town, North London. To apply, please send your CV and covering letter to commercial@mumsnet.com by Friday 12 February 2016.


Six-month paid editorial internship

We're looking for a bright, hardworking graduate with a strong desire to learn, to join our internship programme working alongside the Mumsnet Books team.

This is a unique opportunity to work with an energetic and innovative group of people, and to gain skills and experience that will look fantastic on any CV. We're always on the lookout for talented people to join our team, so there may be an opportunity for the right candidates to join us full time at the end of the internship.

During your time with us, you'll learn about all aspects of our organisation and gain specific experience in the following areas: 

  • Copywriting and copy editing

  • Web editing and content management systems

  • Engaging our community through social media 

  • Administrative support for the books team

  • Liaising with publishers and members of the Mumsnet community

Personal requirements:

  • Genuine love of books; adult, children, YA and non-fiction and knowledge of modern literature

  • Flair for writing, excellent grammatical skills and an understanding of the Mumsnet tone

  • Strong organisation skills and meticulous attention to detail

  • Social media savvy and an understanding of using social media in a work environment

  • Ability to work under pressure and at speed

  • Ideally some experience of working with a content management system

  • A positive attitude and able to take on responsibility

  • Good sense of humour

You MUST:

  • Be fluent in English, both verbally and written

  • Hold a degree awarded by a UK university

This is a full-time position, based in our office in North London. 

To apply, please email your covering letter and CV, with "Mumsnet Books Internship" in your subject line, to internship@mumsnet.com. Applications close on Monday 8 February 2016.


Six-month paid design internship

Mumsnet is looking for a talented, hardworking intern to join our product development team.

During your time with us you'll work under the guidance of our Chief Designer gaining valuable experience in a variety of projects across the whole organisation. This is a unique opportunity to work with a friendly and collaborative group of people, and to gain skills and experience that will look fantastic on any CV. We're always on the hunt for talented people to join our team, so there may be an opportunity for the right candidates to join us full-time at the end of the internship.

We like to give all our interns the opportunity to learn about the whole organisation and for this internship role you'll also gain specific experience in the following:

  • Web and mobile app design

  • How to create a strong brand identity

  • User interface and user experience design for web and mobile devices

  • Whole design life cycle from wireframing, prototyping to fully worked up designs

  • Working in a busy product development team

Person requirements:

  • Keen interest in design trends and developments

  • Rigorous attention to detail

  • Creative thinker

  • Excellent communication and interpersonal skills

  • Ability to work under pressure

  • Have a positive attitude and be prepared to take on responsibility

  • Eagerness to learn

Academic qualifications (you MUST have the following skills):

  • Hold a degree awarded by a UK university or equivalent preferably in graphic or web design

  • Proficient in Adobe Illustrator and Photoshop

  • Fluent in English, both verbally and written

  • Understanding of HTML, CSS, Responsive /App Design

This is a full-time, office-based in north London. To apply please email your CV and portfolio, with "Design Internship Application" in the subject line, to internship@mumsnet.com by Friday 4 March 2016.


Six-month paid project assistant internship

Mumsnet is looking for a graduate intern to work in the Product Development team where we make beautiful, useful products for our thriving community.

You''ll need a Bachelors Degree, strong organisational skills and a first-rate ability to communicate with both technical and non-technical staff. You do not need professional Project Management experience as you''ll receive on-the-job training, but we're looking for someone who can demonstrate aptitude for organising people and resources in order to deliver on-time results.

Responsibilities:

  • Working directly with the Product Director to instigate, manage and review successful internal and external projects

  • Gathering requirements from stakeholders

  • Communicating with teams from different disciplines

  • Regularly reporting to stakeholders and senior management on the status of progress and to highlight potential risks

Requirements:

  • Bachelor's degree or equivalent

  • Demonstrable organisation skills

  • Excellent written and verbal communication skills

  • A positive attitude and readiness to take on responsibility

  • ...and a good sense of humour!

This is a paid internship role for six months but several of our staff began their Mumsnet careers as interns, and there may well be a full-time position if you shine.

This is a full-time, office-based in north London. To apply please email your CV and portfolio, with "Project Assistant Internship Application" in the subject line, to internship@mumsnet.com by Friday 4 March 2016.


Six-month paid SEO internship

Mumsnet is on the hunt for a bright, hardworking intern with a strong desire to learn, to join our SEO/Content team.

This is a unique opportunity to work with an energetic and innovative group of people, and to gain skills and experience that will look fantastic on any CV. What's more, we're always in the market for talented people - so there may be an opportunity for the right candidate to join us full-time at the end of the internship.

Responsibilities:

  • Gather and compile data for daily, weekly and monthly SEO and social media reports using a variety of data sources including Google Analytics

  • Research and update keyword rankings across a range of key content areas

  • Track and log content performance over time

  • Update seasonal events calendar and generate alerts for forthcoming events

  • Regularly post new content to Pinterest and Google+

Requirements:

  • Bachelor's degree or equivalent

  • Understanding of web analytics tools and underlying data (Google Analytics, Facebook Insights)

  • Able to demonstrate interest in current SEO strategy, techniques and best practices

  • Keen attention to detail and strong teamwork skills

  • Excellent analytical and logical thinking skills

  • A positive attitude and readiness to take on responsibility

This is a full-time, office-based in north London. To apply please email your CV and portfolio, with "SEO Internship Application" in the subject line, to internship@mumsnet.com by Friday 4 March 2016.


Fancy being part of the team? Do check back regularly as we're always on the hunt for super-talented individuals. 


Last updated: 4 days ago