Jobs at Mumsnet: we're hiring!

Woman peering at typewriter Mumsnet is a family-friendly employer, and we try as far as possible to offer flexibility. If you work here, you'll never have to miss the school assembly or sports day (unless you want to!), or feel bad about asking to work from home if your child is sick.

Plus, the office is generally well-stocked with biscuits and cakes (and, on Fridays, wine).

Current vacancies


Deputy Editor

We're looking for a brilliant Deputy Editor with at least three years' senior-level digital journalism experience to join our fantastic editorial team. If you're a creative but unflappable digital expert with an unashamed passion for a well-punctuated sentence, we'd love to hear from you.

The person we're looking for will know and love Mumsnet, and have a clear understanding of our forums, and the site's tone and values - as well as being a big fan of user-generated content.

You'll also:

  • Be full of great ideas for building engagement
  • Be comfortable with analytics
  • Be quick to spot opportunities to reach new audiences as the digital landscape changes
  • Be flexible - able to pivot to meet new demands and deadlines as priorities shift
  • Be adept at managing a team in a high pressure environment
  • Be calm and capable, and a confident decision-taker

As a plus, you might have:

  • A practical grasp of how to optimise content
  • Community management experience
  • Digital video experience
  • Familiarity with the blogging world
  • A sense of humour

On a day-to-day level, you'll have responsibility for managing the editorial calendar, ensuring quick and cogent responses to topical issues, and generally keeping the desk running smoothly. You'll use your impeccable subbing skills to make sure that our content goes out in peak condition, both on site and on our social channels. You'll be completely at ease with social strategy, and have compelling ideas to increase engagement on all platforms.

Crucially, you'll be a team player and able to give support to our editor, and other colleagues across the editorial team and elsewhere.

This is a full-time, 5-day week position, based in our office in Kentish Town.

If this sounds like you, please send your CV, covering letter, a link to two (or more!) examples of your writing and three editorial strategy ideas, summarised in no more than a paragraph each, to wendy@mumsnet.com by 5 pm, Friday 29 April. Please include "Deputy Editor application" in your subject line.


Agency Sales Manager

An opportunity to play an exciting role at the heart of Mumsnet, the UK's biggest online parenting site. The Times has called us "the country's most popular meeting point for parents" and the Sunday Telegraph "an internet phenomenon". Our site gets 9.2 million unique visitors per month. This is a unique opportunity to join an energetic and innovative team.

The Agency Sales Manager will be responsible for growing revenue from top tier media agencies. You will be responsible for the day-to-day management of the agency sales team. You will be a resilient, tenacious inpidual with an ability to provide leadership across designated advertising agencies. With support of the agency account team members, the Agency Sales Manager will grow revenue by selling across the Mumsnet advertising portfolio.

The key day-to-day tasks of the Agency Sales Manager include:

  • Lead, mentor and support the agency sales team to achieve revenue targets and beyond
  • New business pitching and account management of own agency patch – responding to incoming briefs and proactive selling
  • Delivery of highly-effective sales presentations and negotiations
  • Reviewing and analysing performance and driving actions for improvement
  • Excellent client servicing and relationship management
  • Helping the team to put together creative and compelling proposals that meet client objectives
  • Work with Campaign Management and Ad Operations to define and execute targeted account management plans to ensure that the team grows revenue from existing customers
  • Implementing efficient and productivity-enhancing tools and processes
  • Providing accurate and regular forecasts and pipeline information to management

Key attributes of the Agency Sales Manager include:

  • At least two years experience in managing and motivating a sales team to successfully hit revenue targets
  • Strong understanding of and experience of working in the online advertising market
  • Experience of and proficiency in selling creative solutions to agencies and clients
  • A robust network of contacts and relationships and strong experience of working with West-End media agencies
  • A demonstrable ability to be strategic and to innovate in terms of both product and process in order to meet client objectives
  • Strong operational focus with experience of implementing and managing sales processes
  • Team player with a positive and dynamic personality, excellent communication and presentation skills, strong planning and organisational capabilities
  • Excellent administration skills

To apply please send your CV and covering letter to commercial@mumsnet.com with "Agency Sales Manager" in your subject line. We will appoint as soon as we find the right candidate so do apply as soon as possible to avoid missing out.


Trainee Insight Executive

The Insight team is a thriving and growing part of the business since lots of brands want to hear what our members have to say about their products/services. Our recent clients include Barclays, Aviva, Boots, EE, Tesco and Toyota. The range of projects we work on is vast so no two days are the same and there are always new opportunities for keen and enthusiastic team members to make their mark in the team.

We're looking to recruit a Trainee Insight Executive who is bright, enthusiastic, thorough and communicates well within a team. Previous experience within Market Research is not required, but office experience is desirable. This role would suit a recent graduate with an interest in research and brands.

Key responsibilities:

  • Assisting the other members of the insight team with day-to-day management of market
  • Research projects
  • Drafting quantitative surveys and qualitative discussion guides
  • Liaising with members of Mumsnet who participate in Insight projects
  • Helping to prepare reports and presentations
  • Desk Research to understand trends within the talk boards
  • Liaising with clients to make sure research projects run smoothly
  • Working with Sales team to co-ordinate insight elements of larger campaigns

Qualities we're looking for in this role include:

  • Excellent written and oral communication skills
  • Ability to work as part of a team and independently
  • Keen attention to detail in written and numerical outputs/documents
  • Expertise in Microsoft Powerpoint and Excel
  • Ability to work well under pressure to meet tight deadlines
  • Ability to find appropriate solutions to challenges quickly
  • Empathy with parents and parental issues
  • Initiative and drive - the ability, once trained, to take a project and run with it

This is a full-time, permanent position, based at our office in North London.

Please email your CV and a covering letter, with "Trainee Insight Executive Application" in the subject line, to commercial@mumsnet.com.

Applications close at 6pm on Friday 6 May 2016.


Mumsnet Project Manager Vacancy

Mumsnet is looking for a Project Manager to join our growing Product team.  

Reporting directly to Mumsnet’s Product Director, this is an exciting role for a Project Manager with two to five years experience.  We build a wide array of digital products, including mobile apps and commercial partnerships, as well as enhancing our existing web applications.  You will be responsible for managing multiple projects all the way from conception to successful execution, working with our graphic designers, user research, front/back-end developers and commercial teams.  You’ll work closely with the Product Director to ensure all projects are delivered on time and to agreed cost, using the most appropriate resources combined with the best approach. You’ll be confident generating budget estimates, project plans, and getting involved in mentoring through our internship scheme. This role involves being an excellent communicator and you’ll thrive on the opportunity to engage stakeholders and team members, reporting on the status, risks and success of projects.

We’re a fast-paced company who embrace an iterative, lean approach to Product Development and we’re looking for someone who has an understanding of how to work within a structured process and still embrace flexibility.

As a new position within the Product Development team you’ll have the opportunity to really make this role your own and in collaboration with the Product Director, team members and senior staff build the optimum project process from the ground up.

The position is based at our office in Kentish Town, London. We aim to be as family-friendly and flexible as possible, and we'd consider a 4-day week for the right candidate. Salary is competitive, based on experience.


Essential Skills/Experience:

  • A graduate degree, professional qualification or equivalent project experience

  • Proven project management experience in digital products (at least 2 years)

  • Solid understanding of a variety of project management processes and the flexibility to adopt different approaches according to the project needs

  • Excellent attention to detail with the confidence to manage multiple complex requirements from multiple stakeholders

  • Confident and diplomatic written and verbal communications

Desirable Skills/Experience:

  • Agile methodology

  • App building

  • Publishing

  • Online communities


To apply, please send your CV and a covering letter with "Project Manager" in the subject line to mnhqjobs@mumsnet.com. Applications close at 6pm on Sunday 22 May 2016.


Six-month Paid Commercial Internship - Project Management

Mumsnet is on the look-out for a bright, hard-working intern to join the Commercial Project Management team.

An internship at Mumsnet offers a unique opportunity to work with an energetic and innovative group of people, and to gain skills and experience that will look fantastic on any CV. We're always in the market for talented people - so there may be an opportunity for the right candidate to join us full-time at the end of the internship.

The Role:

During your time with us, you'll learn about all aspects of our organisation and gain specific experience of online advertising campaigns. You'll work closely with our all our internal teams including sales, editorial and social media.

Personal requirements:

  • Hold a degree from a UK university, or equivalent
  • Strong working knowledge of Microsoft Excel and Powerpoint
  • An understanding of online content management systems (for example: Wordpress)
  • Strong analytical skills
  • Great initiative and problem-solving skills
  • A confident and friendly communicator - particularly dealing with colleagues and clients
  • Keen attention to detail
  • Ability to effectively prioritise a varied workload and deadlines
  • A positive attitude, a readiness to take on responsibility and a good sense of humour!

The role is five days a week and is based in our offices in Kentish Town.

To apply, please send your CV and a covering letter with "Commercial Projects Intern Application" in the subject line to mnhqjobs@mumsnet.com.

Applications close on Sunday 8th May. We will be interviewing good candidates as we see them so please don't delay in applying.


Graduate Community Assistant

Mumsnet is in the market for a graduate community assistant to join our legendary [grin] community team. We need someone with a great command of English who would thrive in a busy, fast-paced environment - and who, crucially, has an excellent sense of humour.

As well as being a first-rate problem-solver, you'll need to be decisive, calm and possessed of a bucketload of common sense. Knowledge of Mumsnet's forums and ethos is also a substantial plus. Sound like you? Read on.

As Community assistant, you’ll be responsible for dealing with reports from our users, communicating with Mumsnetters on the talk boards, making nuanced judgement calls and explaining your rationale clearly.


Role and responsibilities:

  • Responding to user reports in a friendly and efficient manner
  • Being responsive on the forums to user queries
  • Implementing Mumsnet's forum guidelines

Skills required:

  • Degree, or an equal level of experience
  • Excellent communication and, in particular, writing skills
  • Unflappable, positive and conscientious personality
  • Ability to provide excellent customer service
  • A high level of computer literacy
  • Active knowledge of all social media platforms (particularly Mumsnet)
  • Baking ability an advantage as is previous community experience


This is a full time role which will include weekend and evenings work from home, as well as regular in office work at our Kentish Town offices.

To apply, please send your CV and a covering letter to mnhqjobs@mumsnet.com, with "Community Assistant" in the subject line, by close of play on the Friday, 6th of May.


Six-month Paid Community Internship

Mumsnet is on the lookout for an enthusiastic Intern to assist our Community team. We need someone with a great command of English who would thrive in a busy, fast-paced environment - and who, crucially, has an excellent sense of humour.

As well as being enthusiastic, you'll need to be unflappable, positive and full of common sense. Knowledge of Mumsnet's forums and ethos is also a substantial plus but full training will be given.

You'll be responsible for dealing with admin and mails from our users and communicating with Mumsnetters on the talk boards. 


Role and responsibilities:

  • Responding to user questions in a friendly and efficient manner
  • Being responsive on the forums to user queries
  • Assisting with all admin tasks including schedules and analytics.

Skills required:

  • Excellent communication and customer service
  • Unflappable, positive and conscientious personality
  • A high level of computer literacy including excel or similar
  • Active knowledge of all social media platforms (particularly Mumsnet)

This is a full time role which will include weekend and evenings work from home, as well as regular in office work at our Kentish Town offices. 

To apply, please send your CV and a covering letter to internship@mumsnet.com, with "Community Internship" in your subject line, by close of play on the Friday, 6th of May.


Fancy being part of the team? Do check back regularly as we're always on the hunt for super-talented inpiduals.


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Last updated: 6 days ago