Jobs at Mumsnet: we're hiring!

Woman peering at typewriter Mumsnet is a family-friendly employer, and we try as far as possible to offer flexibility. If you work here, you'll never have to miss the school assembly or sports day (unless you want to!), or feel bad about asking to work from home if your child is sick.

Plus, the office is generally well-stocked with biscuits and cakes (and, on Fridays, wine).

Current vacancies


Head of Community

We're on the hunt for a Head of Community to lead our best-in-class team of community managers. We're thinking of this as a largely in-office role because of the team leadership requirements, but we understand how Skype works and we're open to some flexibility for the right candidate.

What you will do:

  • Oversee the team's day-to-day work: manage rotas, budgets and training; recruit where necessary; contribute to senior management team decisions.
  • Produce regular reports based on data. We don't like guessing.
  • Proactively engage with our highly diverse, smart and well-informed users - and reflect their views back to us.
  • Identify emerging issues, interesting new approaches and competitor moves, and be ready to make recommendations.
  • Make the tough calls about forum issues, and stand ready to advise other teams about how to approach tough calls of their own.
  • Make roughly one big mistake per month, clean up after yourself, learn and move on.

What you must have:

  • Experience as a forum admin, probably as team leader.
  • The kind of drive that some people might find a little irritating. This role involves lots of hard work and keeping multiple balls in the air.
  • Toughness, a cool head and an air of calm. You won't shrivel if 200 users disagree with you, online, using swears. But it will prompt you to go back over your working and to pragmatically consider whether this is the right ditch to die in. At no point in this process will you freak out.
  • Leadership skills like you wouldn't believe. You can reassign a staff member from a fun task to a less fun task without asking their permission or gaining their lifelong enmity. You can manage an elastic roster of freelancers and remember to occasionally ask after their children. You like people, and they tend to like you.
  • An analytical brain and top-notch writing skills. The person we hire needs to be able to negotiate a path through the grey areas and they will be ready to articulate their position clearly and persuasively.

It'd be nice if you had:

  • Creative solutions that make us excited and sometimes result in spontaneous cake.
  • An understanding of forum law, libel and liability.
  • The patience of a saint and fairly permanent good humour.

We're based in sunny Kentish Town, where you're never more than 500 metres away from a sourdough pizza and an elaborately refurbished pub.

If all of this sounds good to you, please apply via our Mumsnet Jobs site.


Agency Sales Account Manager

Working within a vibrant advertising sales team and reporting to the Head of Agency Sales, it will be your responsibility to drive advertising revenues within your agency patch. By joining the team you'll be able to build your career by representing a high profile media brand within a dynamic, fast‐paced working environment that is also fun and highly rewarding. The Account Manager will play a crucial role in targeting senior level personnel at agencies and selling the diverse online portfolio.

What you will do:

  • Build and develop strong relationships within your agency patch.
  • Generate new business as well as nurturing existing clients.
  • Utilising effective relationships with agencies to deliver advertising revenue against targets.
  • Increasing revenue across all budgeted lines including display (DMP) programmatic, native, social, events, sponsorship, newsletters and video.
  • Targeting relevant agency and direct clients with ideas and solutions.

What you must have:

  • Minimum of two years digital media sales experience. Commercially driven with strong agency contacts within the top tier media agencies.
  • Experience selling both over the phone and on a consultative face to face basis, pitching to senior level decision makers.
  • Must possess excellent communication and presentation skills.
  • Strong negotiation skills are essential to secure solid campaign rates in line with rate and yield guidelines.
  • Excellent team player with a proven track record in achieving and exceeding sales revenues.
  • The ability to devise creative online cross-portfolio marketing solutions.
  • Strong industry knowledge.
  • Keen attention to detail.

We're happy to consider candidates wanting to work four days per week on a pro-rata basis.

If all of this sounds good to you, please apply via our Mumsnet Jobs website by Friday 16 December 2016. We’ll be calling the best candidates for interview as soon as we spot them so don't delay in applying!


Chief Product Officer

We're on the hunt for a Chief Product Officer to lead our ambitious product development agenda and set the product strategy. You will report directly and work closely with the CEO/Founder and will have the opportunity to influence the organisation across multiple areas. You'll also lead our project management, UX, analytics and design team. This is a largely in-office role because of the team leadership requirements, but we understand how Skype works and we're open to some flexibility for the right candidate.

What you must have:

  • A proven track record of planning and delivering successful products.
  • A top-notch solutions-driven brain.
  • An insatiable desire for improving customer experience.
  • An in-depth knowledge of digital media analytics, data, measurement, methodologies and industry standards with a strong track record of the use of data to inform the direction of products.
  • Excellent communication, leadership, influencing and stakeholder management skills.

It'd be nice if you had:

  • Experience in delivering products in a user-led, social media space.
  • Expertise with multivariate statistical analysis, manipulating analytic tools and software and experience devising new ways of better exploiting data, identifying insights and presenting data in a stimulating way.
  • The patience of a saint.

If you think this sounds like you, please apply with via our Mumsnet Jobs website. We'll be calling the best candidates in for interview as soon as we spot them, so don't delay!


PA to the CEO /Financial Administrator (Six-month maternity cover, with the possibility of extension)

We're on the hunt for a top candidate to act as both PA to our CEO and as a Financial Administrator. This is initially a six-month maternity-cover contract, with the possibility of extension for up to 12 months. You'll be responsible for organising our CEO's diary as well as providing administrative support to the Finance and office management areas.

What you will do:

  • Your primary responsibility will be to act as a PA to our CEO, organise her diary and generally provide support where needed.
  • You'll be the first point of call for telephone and email queries to the Finance and Admin team.
  • Sales ledger administration.
  • Send monthly statements.
  • Prepare weekly payment runs.
  • Some credit card and charge card reconciliations.
  • Some office administration, such as dealing with the post and stationery monitoring.

What you must have:

  • The ability to deal discreetly with confidential information.
  • The ability to work to deadlines and manage a busy workload with competing priorities in a calm and professional manner.
  • Good communication and interpersonal skills.
  • Good written skills.
  • Good computer skills, including a working knowledge of excel.
  • Initiative and good judgment.
  • Flexibility, willingness and a can-do attitude.

It'd be nice if you had:

  • Some experience working in a finance department dealing with sales or purchase ledger.

If all of this sounds good to you, please apply via our Mumsnet Jobs website by Sunday 25 December. We'll be calling the best candidates for interview as soon as we spot them so don’t delay in applying!


Trainee Insight Executive

We're on the hunt for a Trainee Insight Executive who is bright, enthusiastic, thorough, and communicates well within a team. Previous experience within market research is not required, but office experience is desirable. This role would suit a recent graduate with an interest in research and brands.

The Insight team is a thriving and growing part of the business since lots of brands want to hear what our members have to say about their products/services. Our recent clients include Barclays, Aviva, Boots, EE, Tesco and Toyota. The range of projects we work on is vast so no two days are the same and there are always new opportunities for keen and enthusiastic team members to make their mark in the team.

What you will do:

  • Assist the other members of the Insight team with day-to-day management of market research projects.
  • Draft quantitative surveys and qualitative discussion guides.
  • Liaise with members of Mumsnet who participate in Insight projects.
  • Help to prepare reports and presentations.
  • Desk research to understand trends within the talk boards.
  • Liaise with clients to make sure research projects run smoothly.
  • Work with the Sales team to coordinate Insight elements of larger campaigns.

What you must have:

  • Excellent written and oral communication skills.
  • Ability to work as part of a team and independently.
  • Keen attention to detail in written and numerical outputs/documents.
  • Expertise in Power Point and Excel.
  • Ability to work under pressure to meet tight deadlines.
  • Ability to find appropriate solutions to challenges quickly.
  • Empathy with parents and parental issues.
  • Initiative and drive – the ability, once trained, to take a project and run with it.

It'd be nice if you had:

  • Some experience of data analysis.
  • Social media experience.

If you think this sounds like you, please apply with via our Mumsnet Jobs website. We'll be calling the best candidates in for interview as soon as we spot them, so don't delay!


Commercial Copywriter

This is an opportunity to take on an exciting copy role at the heart of our commercial team. Mumsnet is the UK's biggest website for parents and, as such, many exciting brands want to work with us. We need to ensure that the proposals and presentations we put forward to brands and media agencies are of the highest quality. We're on the hunt for a talented individual to take on this challenge, working closely with our sales and editorial teams.

We need someone who can write smart, stylish copy, with speed and accuracy.

In this role, you will:

  • Produce first-class written responses to client briefs (in collaboration with sales teams), using clear and persuasive copy.
  • Work with our editorial team to spot opportunities for commercial sponsorship and produce high-quality material on these for the sales teams to take out to clients and agencies.
  • Interpret client briefs accurately and come up with interesting, original ideas to meet their objectives.
  • Contribute to creative brainstorms to develop compelling ideas to put forward to clients and agencies.
  • Review our existing sales packs and suggest improvements.
  • Ensure all presentations are consistent and the Mumsnet tone of voice is clear throughout.
  • Work closely with the design team to ensure all templates are up-to-date and relevant.

To apply for this role, you should have:

  • A degree-level qualification.
  • Experience in MS Office (PowerPoint, Word etc).
  • Impeccable spelling, grammar and written style.
  • Exceptional attention to detail.
  • Excellent communication skills.
  • The ability to work under pressure, often to tight deadlines.
  • Excellent time management.
  • The ability to work proactively, both independently and as part of a team.
  • An understanding of what Mumsnet is and how it works.
  • The ability to work effectively in a fast-paced, dynamic environment.
  • Enthusiasm for raising the standard of the commercial team's outputs.
  • Previous experience working for a digital media owner (not essential).
  • Experience in producing compelling and stylish presentations for client meetings and pitches, in collaboration with sales teams (not essential).

This role is full-time based out of our offices in Kentish Town but we are proud to be a flexible employer and will always consider flexible options for the right candidate.

If this sounds like you, please apply via our Mumsnet Jobs website. We'll be calling good candidates for interview as soon as we spot them so don't delay in applying!


Affiliate Sales Executive

We're on the hunt for an Affiliate Sales Executive to super-charge our existing great relationships with the major affiliate networks.

What you will do:

  • Represent a high-profile media brand.
  • Sell into brands directly as well as via affiliate networks.
  • Evaluate client needs accurately and quickly, and ensure these needs are met.
  • Initiate, develop and nurture superb client relationships.
  • Understand Mumsnet users and deliver deals they will love.
  • Contribute to proposition development and work with the team to find new ways to help.
  • Allow Mumsnet users to access the deals they want.
  • Identify and approach great potential clients.
  • Gather assets and data from stakeholders.
  • Help with administration within the Affiliate Sales team.
  • Work enthusiastically to demanding targets.
  • Provide informative weekly data analysis - we don't like guessing.

What you must have:

  • At least a year's experience in performance marketing and client or agency digital sales.
  • A confident approach to hybrid sales/commission-based deals, presentation, negotiation and execution.
  • A love for objective, pragmatic post-campaign analysis, and the flexibility to change approach if necessary.
  • Excellent verbal and written English and great communication skills.

It'd be nice if you had:

  • Ninja skills in data sheets, PowerPoint and Excel.
  • An existing understanding of Mumsnet and its users; failing that, you'll need to get up to speed fast.

If all of this sounds good to you, please apply via our Mumsnet jobs site.


Editorial Assistant, Mumsnet - part-time or full-time

We're on the hunt for a super-talented individual to join our content team: someone who writes smart, stylish copy, prides themselves on their speed and accuracy, and gets the Mumsnet voice.

This role is ideal for a graduate who already has some experience and is looking to move up the editorial ladder - but would equally suit someone who may be returning from a career break and looking for a part-time position.

The role is a varied and dynamic one, but in the course of a typical day you'd be expected to:

  • Turn our users' contributions into brilliantly readable pages.

  • Write cogent, arresting headlines.

  • Keep our homepage looking lively, topical and brimming with stuff our users want to read.

  • Create witty shareable graphics.

  • Produce email newsletters using a dedicated CMS.

  • Write, sub and generate content ideas to inspire and delight the Mumsnet audience.

To do all this, you'll need:

  • To take genuine pleasure in crafting the perfect sentence.

  • An innate sense of written style, and impeccable grammar.

  • To be able to sub a page accurately and at speed.

  • Great Photoshop skills.

  • Basic HTML.

  • Intimate knowledge and understanding of social media.

  • Previous experience working for a digital publication in an editorial role.

  • To be ready to take the initiative and grab responsibility.

  • To love Mumsnet and its extraordinary community.

It would be excellent if you also had:

  • An understanding of SEO.

  • Analytics experience.

  • A penchant for football/choir/lunchtime yoga sessions.

We're looking for someone to work between two and five days a week in our offices in Kentish Town. If you think this sounds like you, please send your CV, a brief covering letter and a link to two pieces of writing that you believe showcase your skills (on any subject) via the Mumsnet Jobs website. We'll be calling the best candidates in for interview as soon as we spot them, so don't delay!


Paid Editorial Internship - full or part-time, for six months

Mumsnet is on the look-out for a brilliant intern to join our editorial team.

The role would suit a bright, hardworking graduate pursuing a career in digital content - or someone with previous editorial experience who may be returning after a career break. Either way, you'll end up with a broad range of up-to-the-minute digital skills that will look fantastic on any CV.

This is a unique opportunity to work with an energetic and innovative group of people. Several members of our staff team began as interns, and we're always on the look-out for talented individuals to join us full-time at the end of the internship.

During your time with us, you'll learn how to:

  • Use a CMS.

  • Turn our users' contributions into brilliantly readable pages.

  • Use social media to promote our content.

  • Use analytics to measure success.

  • Undertake basic SEO.

  • Create witty shareable graphics.

  • Produce email newsletters.

You'll need:

  • An innate sense of written style, and impeccable grammar.

  • The ability to sub a page accurately and at speed.

  • Some Photoshop skills.

  • A serious passion for social media.

  • To be ready to take the initiative and grab responsibility.

  • To know Mumsnet and its extraordinary community.

  • A degree awarded by a UK university or international equivalent.

The role is based in our offices in Kentish Town. 

If you think this sounds like you, please send your CV, a brief covering letter and a piece of writing that you believe shows your skills (on any subject) via the Mumsnet Jobs website


We'll be calling the best candidates in for interview as we spot them, so don't delay!


Commercial Project Management Internship

Mumsnet is on the look-out for a bright, hard-working intern to join the Commercial Project Management team on a six month paid internship. This is a unique opportunity to work with an energetic and innovative group of people, and to gain skills and experience that will look fantastic on any CV. We're always in the market for talented people - so there may be an opportunity for the right candidate to join us full-time at the end of the internship.

What you will do:

  • Learn about all aspects of our organisation and gain specific experience managing online advertising campaigns from proposal stage, right through to delivery and post-campaign analysis.
  • Manage client relationships.
  • Work closely with our all our internal teams including sales, editorial, video, design and social media.

What you must have:

  • A degree from a UK university, or equivalent.
  • Strong working knowledge of Microsoft Excel and Powerpoint.
  • Strong analytical skills.
  • Great initiative and problem solving skills.
  • An ability to think creatively.
  • A confident and friendly manner - particularly dealing with colleagues and clients.
  • Keen attention to detail.
  • An ability to effectively prioritise a varied workload and deadlines.

It'd be nice if you had:

  • An understanding of online content management systems.

If all of this sounds good to you, please apply via our Mumsnet Jobs website by Friday 23 December. We'll be calling the best candidates for interview as soon as we spot them so don't delay in applying!


Fancy being part of the team? Do check back regularly as we're always on the hunt for super-talented individuals.


Last updated: 4 days ago