Jobs at Mumsnet: we're hiring!
Mumsnet is a family-friendly employer, and we try as far as possible to offer flexibility. If you work here, you'll never have to miss the school assembly or sports day (unless you want to!), or feel bad about asking to work from home if your child is sick.
Plus, the office is generally well-stocked with biscuits and cakes (and, on Fridays, wine).
Fancy being part of the team? Currently, we have the following positions open:
Mumsnet is in the market for a Community Manager to join our legendary [grin] community team. We need someone with a great command of English who would thrive in a busy, fast-paced environment - and who, crucially, has an excellent sense of humour.
As well as being a first-rate problem-solver, you'll need to be decisive, calm and possessed of a bucketload of common sense. Knowledge of Mumsnet's forums and ethos is also a substantial plus. Sound like you? Read on.
As Community Manager, you’ll be responsible for dealing with reports from our users, communicating with Mumsnetters on the talk boards, making nuanced judgement calls and explaining your rationale clearly, as well as lending a hand with editorial work and social media.
Role and responsibilities:
- Responding to user reports in a friendly and efficient manner
- Being responsive on the forums to user queries
- Implementing Mumsnet's forum guidelines
- Social media - primarily Facebook and Twitter
- Degree, or an equal level of experience
- Excellent communication and, in particular, writing skills
- Unflappable, positive and conscientious personality
- Ability to provide excellent customer service
- A high level of computer literacy
- Active knowledge of all social media platforms (particularly Mumsnet)
- Baking ability an advantage, as is previous community management experience
The role is three days a week, based in our offices in Kentish Town.
To apply, please send your CV and a covering letter to firstname.lastname@example.org by close of play on Monday 8 December.
If you'd like to be more involved with Mumsnet, and our users, consider becoming one of our Local editors and running your own local site. You can find out more about this role here.