Jobs at Mumsnet: we're hiring!
Fancy being part of the team at MNHQ?
We promise not to ask you what type of biscuit you'd be if you make it to interview. Currently, we're looking for:
Community Administrator (office-based, three days a week)
We’re looking for an Administrator to join our legendary [grin] community management team. We want to hire someone with an excellent command of English, who would thrive on working as part of a team in a busy, fast moving environment.
As well as being a first-rate problem-solver, you'll need to be decisive, calm and generally have a lot of common sense. Knowledge of Mumsnet's forums and ethos is a plus. If that sounds like you, then read on.
As Community Administrator, you’ll be responsible for dealing with queries from users, helping out with big community projects, such as our annual Christmas Appeal, and looking after our growing team of Local Editors. You’ll regularly be the first point of contact for businesses, press officers and individuals who are getting in touch with Mumsnet for the first time, so friendliness and efficiency are key.
Role and responsibilities:
Responding to user and non-user email queries
Providing support for our team of Local Editors
Community management (don’t worry, we’ll train you for this)
Excellent communication and, in particular, writing skills
Unflappable, conscientious personality
Ability to provide totally excellent customer service
Interest in community management
Familiarity with all social media platforms and in particular Mumsnet
The role is three days a week, and based in our offices in Kentish Town.
Please note: we’re a family-friendly employer. We believe that family comes first, work second, and we try as far as possible to offer flexibility. If you work for Mumsnet (or Gransnet) you’ll never have to miss the school assembly or sports day (unless you want to!), or indeed feel bad about asking to work from home if your child is sick and can’t go to school. Plus, the office is generally well-stocked with large amounts of biscuits and cakes (and wine, on fridays).
To apply, please send your CV and a covering letter to firstname.lastname@example.org by midnight on March 16.
This is an exciting opportunity for a talented graduate developer to join our expanding tech team and be involved in growing the site using great technologies and good teamwork.
We're looking for a bright and enthusiastic individual who communicates well within a team. You'll be using a variety of web development tools and learning from other experienced and successful developers.
Essential Criteria for the Java Web Developer:
- Excellent level of Java programming ability and ability to write concise, efficient, maintainable web applications.
- Detailed knowledge of SQL, HTML and CSS.
Desirable Criteria for the Java Web Developer:
- Familiarity with Apache Velocity