I bought a 2nd hand babycook (steamer / blender) off ebay last year as I couldn't find a new one anywhere. Then last week I put the white plastic ring bit in the steriliser by mistake and it's melted (so don't try this one at home, ladies!). I've phoned the customer careline in my recipe book (01179 273596) to get a replacement and been told that the number's no longer recognised. Does anyone have an up to date number to call or has Beaba gone bust and left us all in the lurch?
Thanks

website

contact@beaba.fr

thanks, racers. I've emailed them (in English) so will see what comes of it.

I had contact with a mumsnetter re a babycook last year and she said Beaba had been taken over by Smoby, so it may be another avenue to try if you get no joy from your e mail. Their customer service number is 01795 477999. I don't know if she had any joy from them though.

No probs! I'll do (almost) anything to avoid work!

I wish I could read what the website was saying - the products are gorgeous, are they expensive?

The babycook certainly is great, I don't know about any of the other products as you don't seem to be able to buy them in this country. The babycook was expensive (£35 2nd hand, I think it's about £60 new) but worth it (if only I could get the spare part!!). The French people at Beaba haven't replied to my email.....
Does anyone have the new (green and cream coloured) babycook? If so, is the phone number in the book the same?
All this effort for a little piece of white plastic that probably costs about 20p to produce.......

hi, i have the new beaba (think so anyway - only about 4 months old). there is only a french tel no in the booklet - +33 (0)4 74 73 15 63 - and the web address is www.beaba.com

ps the website (english version available) says their after-sales team is "lively and efficient" - there you go then!

thanks, that's great. I'll have a go at that one next - might have to brush up on my French first......