We had our annual renewal notice through today and again it's gone up 16% (we have premier lifetime cover)and have never needed to make a claim so thought I'd look on compare the market. I was more than a little pissed off to discover as a new customer I could have the same cover for £50 a year less than I pay so phoned up to tell them.
I had a load of bunkum about as a new customer the first 14 days wouldn't be covered so that was the explanation for charging me £50 more and Eric was now older( 2 years old to be precise) so I pointed out £50 was more than two months cover and I had put in Eric's true age as a potential new customer so I wouldn't be renewing at that price and would instead sign up with another company 14 days before the end of this policy so that we were covered.
At that there was a total turnaround and they decided my loyalty was worth £40 off the year so in fact only £10 extra to pay. Just a reminder to always make sure you phone and check before you automatically renew any policy dog insurance included.
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10 replies
insan1tyscartching · 09/03/2016 14:14
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