So, I'm tweeting about bras with M&S. Who wants to tell me which stores have given incorrect measurements?

(444 Posts)
WeAreSix Thu 18-Jul-13 14:31:32

They have asked which store fitted incorrectly. Apparently they've invested a lot into their Bra fitting and would like to know which stores have incorrectly measured / fitted.

Shall we give them a list?!

every one in the country?

I'll start with Edinburgh gyle and Princes Street

CockyFox Thu 18-Jul-13 14:36:15

The Fort, Birmingham.

EmpireBiscuit Thu 18-Jul-13 14:36:19

Stirling and Glasgow sauchiehall street.

OohMrDarcy Thu 18-Jul-13 14:38:27

Hedge End, Southampton (on more than one occasion!)

anyone who sees this and wonders about their bras please come over to one of the other bra threads and we will help you-let's try to keep this one as a clear list as it may be easier to tweet the link later.

For reference marks I am a 30hh/j and you fitted me in a 36f.

WeAreSix Thu 18-Jul-13 14:40:46

Fantastic, keep them coming!

I suspect it's a training issue rather than store. I'm going to make the most of having their attention.

All credit to the bra ladies Sorrel and Statistically though smile

WeAreSix Thu 18-Jul-13 14:42:09

Worthing fitted me as a 34A. I'm currently wearing 30F.

happyhorse Thu 18-Jul-13 14:44:55

I think it would be much quicker to let them know where a correct fitting has taken place. They'd have me in
a 34D given half a chance and I'm a 30FF.

We have a huge M&S but they don't stock much in bigger cup sizes and what they do have is very matronly. I don't bother with them anymore.

SalIAm Thu 18-Jul-13 14:46:11

Lewisham (who couldn't even be bothered to look half interested) & Bluewater. This would also be the Bluewater where I went to buy a maternity bra the day before my caesarean 5 years ago that had the 'fitter' go out to tell her colleagues who then laughed loudly telling anyone around.

On last fitting, they have me a 38C. After having saggy breasts and sore sides too long, I eventually went to Rigby and Peller who fitted me with a 32E. I cannot tell you what a difference it made in both comfort and appearance.

Never again M&S, both because of attitude and lack of skills

YokoUhOh Thu 18-Jul-13 14:48:46

M&S Oxford - 36A and now I'm 30F (although breastfeeding). Was fitted correctly at Bravissimo.

goodasitgets Thu 18-Jul-13 14:49:02

Deepdale at Preston

bodingading Thu 18-Jul-13 14:51:24

Manchester Market Street fitted me as 38B.

I'm 32F.

Chichester, West Sussex would have me in a 34B currently in a 30DD or 28E dependant on brand/style

tribunalhelpneeded Thu 18-Jul-13 14:51:59

Cribbs Causeway Bristol

98percentchocolate Thu 18-Jul-13 14:53:13

Cardiff city centre measured me as a 36F - 32GG everywhere else!

Colchester. I got told I couldn't possibly be a 36 as it was only women who are a size 10 or 12 who are (I'm a size 18-20 and a definite 36").

5SpeckledFrogs Thu 18-Jul-13 14:53:55

Cambridge told me 36DD I'm currently wearing 28H....

OohMrDarcy Thu 18-Jul-13 14:53:58

Hedge End marked me as a 40DD ... turns out (thanks to the bra threads) I am a 36 / 38 GG - way off!

Quenelle Thu 18-Jul-13 14:54:32

Milton Keynes Kingston.

SaggyOldClothCatPuss Thu 18-Jul-13 14:54:46


goodasitgets Thu 18-Jul-13 14:56:14

Oh sorry I think they put me in a 40H? Can't remember without searching old posts
I'm a 34JJ

turkeyboots Thu 18-Jul-13 15:01:58

Orbital center Swindon and the Bluewater store

notso Thu 18-Jul-13 15:06:10

Chester and Cheshire Oaks/Ellesmere port

MrsLettuce Thu 18-Jul-13 15:06:21

I'm not in the UK but have experience none the less - My sister whent to the shop in the marketplace in Boston. Fitted as 38B when she needed a 34DD / 32 E.

Velve Thu 18-Jul-13 15:06:30

Guildford M&S. I am a 28/30 G/FF. They measured me as 34C (!!!!!), my god the pain, the PAIN!

Truro say I'm 40E but I am really 36K

DorisShutt Thu 18-Jul-13 15:10:52

Aberdeen. I'm a 32G or 34FF depending on the style.

M&S Aberdeen told me I was a 38C.

I'm very definitely not!!! And they have no bras in either of my "real" sizes, so I suspect the sizing is to make sales not support breasts! hmm

MrsLettuce Thu 18-Jul-13 15:13:05

Maybe sometimes Doris but they'll happily fit a wrong size even when they do stock the correct size, given half a chance.

They fitted me as a 40A when I was a 34E - and I believed it for years. Don't want to share store as don't want to out myself but hasn't been mentioned yet, so would be another to add to the list!

Hanginggardenofboobylon Thu 18-Jul-13 15:14:06

Chelmsford fitted me at a 34DD/36D many years ago (and I was thinner then).

Its not just their fitters, they have an online calculator which is wrong too. I am a 36D according to their system. I am actually a 30GG.

LucyTheValiant Thu 18-Jul-13 15:15:24

Oxford and Bluewater have both fitted me into a 32A. I'm at 28E/DD.

I hope they listen to you. They are utterly useless. Rude, too.

Euphemia Thu 18-Jul-13 15:16:31

Braehead in Renfrewshire.

cessie322 Thu 18-Jul-13 15:16:36

Dundrum in Dublin, they fitted me as a 36C a few years ago. I shelled out for 4 bras that I had to stop wearing after about a month. My new measurements are 30D/DD or maybe 32C/DD.

Newmarket, suffolk.

32a - I'm a 28DD

PourquoiPas Thu 18-Jul-13 15:17:09

Birmingham city centre try to fit me in a 38F/40F.

I'm a 32K at bravissimo.

I think they went with what they had stock of. I had a quadruble boob and they said it was a lovely fit!

WeAreSix Thu 18-Jul-13 15:17:32


Is everyone happy for me to tweet this thread?

MissStrawberry Thu 18-Jul-13 15:17:35

Bluewater - several times.
Maidstone - several times.
Hempstead Valley - several times.

I went into HV store to buy some new bras and every single one - except those for teenagers and mastectomy patients were the t-shirt padded ones. I emailed to tell them. Generic reply basically saying they know what their customer wants. hmm Well not this customer and another store got my business and will be doing in the future.

M&S isn't what it used to be sad.

DubarryBoots Thu 18-Jul-13 15:18:45


Measured me as a 34E, got meaured at Bravissimmo and I'm a 30G/28H depending on style.

Bit of a difference there!

I'd wait until it fills up slight more but that would be the best way I think

MissStrawberry Thu 18-Jul-13 15:19:50

I was also told that I wouldn't be able to get a bra fitted with the centre flat against the chest wall and told that one breast really was much bigger than the other, wasn't it? hmm[felt crap].

gingysmummy Thu 18-Jul-13 15:21:09

kirkcaldy and aberdeen on said 34c othe 32 dd i'm infact a 36e i found this out by trail and error myself

Skintorama Thu 18-Jul-13 15:21:32

Horsham and Dorking both measured me as a 36A.

I'm a 30DD.

MrsLettuce Thu 18-Jul-13 15:23:03

Good point about the online calculator, yes. They still add 3 or 4 inches to the under bust measurement which is where it all goes awry.

Velve Thu 18-Jul-13 15:23:09

MissStrawberry shock That's atrocious!

Duckegg80 Thu 18-Jul-13 15:25:24

Also Dundrum, Dublin. Measured me as a 40D, I'm now wearing (and very happy with) 36FF's. it's not that their staff measure incorrectly according to what they've been taught, it's that the whole system is wrong.

Keztrel Thu 18-Jul-13 15:26:42

Welwyn Garden City. Measured me as 32C, am more of a 28DD/E.

Keztrel Thu 18-Jul-13 15:27:34

But the fitter was very nice!

MrsLettuce Thu 18-Jul-13 15:27:44

Exactly Duckegg - the majority of their fittings are correct to their system, unfortunately their system is totally wrong.

I'm a 28dd. M&S lady told me I couldn't possibly be, despite me already wearing a perfectly fitting bra of exactly that size.

They don't make any bras for small backs - and I am not exceptionally thin or small chested. Therefore they flog the wrong size, as otherwise I wouldn't have been able to buy anything (which I didn't anyway, because I know my bra size, and their 32 inch numbers just don't fit).

Agree that it's the system that's wrong there - if they aren't making the right sizes the problem starts there.

ProfanityMere Thu 18-Jul-13 15:35:12

Guildford-measured me as 36C, I'm a 32DD.

Euphemia Thu 18-Jul-13 15:41:38

Braehead measured me at 38D; I tried on a few bras today and settled on a 36DD. It's super-comfy and the cups actually fit!

Why do they make the bras with modern fitting, and then use old fashioned calculation? If they made them like the measure, they would at least fit- because an m and s 36 would be a bravissimo 32, because they add the imaginary inches? The actual bras would both be 32 if that makes sense! It seems insane to make them one way and measure another!

WhyIRayLiotta Thu 18-Jul-13 15:44:50

Belfast. Measured recently and was told I was a 38 D/E. I am 34G.

Xiaoxiong Thu 18-Jul-13 15:45:09

Have been variously measured as a 36C, 36DD and a 38C in Windsor, Kensington High Street and Oxford Street.

In fact I am a 34E or 32F when not pregnant, 34G when breastfeeding.

Agree with everyone else that it's definitely NOT the fitter's fault though - at least with me they were never sloppy or slapdash, they were clearly conscientiously following what they've been taught and I've always had really nice ladies helping me. It's just that what they were taught is all wrong.

FairyThunderthighs Thu 18-Jul-13 15:48:19

Westwood Cross in Thanet gave me a 40F when I should have been 36G. I politely asked the fitter about the measuring system, and she immediately became defensive and said "yes we ALWAYS add 4, because that's the way it works otherwise it wouldn't fit".

This has reminded me I need to take my measurements again for another intervention!

I was told (5years ago) that I couldn't possibly be a 36G for breastfeeding, despite wearing a lovely fitting bravissimo fitted bra. This was in Crawley, I really need to get fitted again as am still wearing those BF bras ( and feeding DC3) despite having lost 15ishkg

eastendfareast Thu 18-Jul-13 15:50:38

Any fitting experts on here - I've posted on the other thread with my measurements. I'm slightly shocked by the outcome so would love some reassurance that I've got it right!

MyFabulousBoys Thu 18-Jul-13 15:51:01

London Conley fitted me as 38B
Oxford street fitted me as 36C

I am a 32E. Thank goodness for Bravissimo!

Colchester refused to fit my under 18 niece but suggested 36D. Bravissimo fitted her at 30F. She was thrilled with the comfort and look.

pegster Thu 18-Jul-13 15:51:09

Bath - I told them I was measuring 31 under bust & they told me I would need a 36 on that basis!

hotair Thu 18-Jul-13 15:55:28

cardiff, carmarthen, haverfordwest and bristol

MissStrawberry Thu 18-Jul-13 15:56:34

Velve - I came away so upset I was almost in tears. Way to make you feel really ashamed.

Bluewater for me, also spectacularly unhelpful with DD then aged 12 and made her feel very uncomfortable with their offhandness sad.

But please please please high street stores, can you stock smaller back-larger cup bras? A 28 back isn't just a "first bra" size.

BanjoPlayingTiger Thu 18-Jul-13 15:59:41

Teesside Park have measured both myself and my daughter incorrectly and in addition told me that the padding in the childrens bras doesn't make then look bigger but is just for stability and to give a better line. They refused to even consider that a bra with padding is completely inappropriate for a girl of 10.

MissStrawberry Thu 18-Jul-13 16:02:17

I have no clue what size I am now tbh and have 3 bras from 2 shops and different sizes. Need to buy new I think.

MissStrawberry, hop over to one of the other bra threads and we'll help.

MissStrawberry Thu 18-Jul-13 16:04:47

Where will I find them, SC? And thank you flowers.

LucyTheValiant Thu 18-Jul-13 16:05:49

Yes to smaller back sizes. The M&S lady told me that I couldn't possibly be a 28 back (I'm actually a 26) and that they only stocked 28s in their Angel range.

Also, in Oxford, I overheard a fitter being spectacularly mean to a young girl who was crying because she didn't want to take her top off to be measured. Really unnecessarily dismissive and rude. Unlike Bravissimo, where I took my niece, and they were utterly delightful to her and completely understood that she was shy.

eastendfareast Thu 18-Jul-13 16:06:17
bamboobutton Thu 18-Jul-13 16:06:42

M&S Norwich fitted me as 38B

Bravissimo fitted me as 32E

MissStrawberry Thu 18-Jul-13 16:08:39

Thank you eastendfareast.

Em3978 Thu 18-Jul-13 16:09:56

Doncaster & Chesterfield both measured me differently (34dd and 36d) and at the time i was actually a 32ff.

I'm now a 30gg, self measured and it fits perfectly (just hard to buy such a size!)

Betty5313 Thu 18-Jul-13 16:11:41

Shrewsbury. they had me in a 32a, I tried a 30b which at least doesn't end up above my boobs but I'm actually a 28dd - thank you sorrellforbes! never been more comfy!

Alibabaandthe40nappies Thu 18-Jul-13 16:16:23

I was told I was a 42D by M&S in Chichester.

I am a 34GG/H, thanks to threads on here and a lovely fitter at Bravissimo.

If M&S got their bra fitting right then customers would go back in droves and probably buy a few other things while they were there. Sales are falling for a reason M&S, you could try listening rather than being dismissive every time someone tries to raise this issue with you!

CVSFootPowder Thu 18-Jul-13 16:16:48

Handforth Dean

UseHerName Thu 18-Jul-13 16:22:14


Leicester city centre.

Think I was measured as a 36A, although that was a loooonnnngggg time ago and I was probably a larger volume than I am now (I had just finished bf).

Am currently wearing 32DD/E depending on style.

Again the fitter was pleasant and on the surface seemed helpful. Fitted the band after measuring (using +4/5) but cup was fitted by sight.

At the time I was confident that I had the correct size after being fitted for the first time ever. It is only after reading these threads, watching the bravissimo fitting videos etc. That I've learnt how to tell a bra is/isn't fitting for myself.

TickledOnion Thu 18-Jul-13 16:30:17

Not been fitted in store but the m&s bra size guide has me at 36E. I'm a 30G. It's not the fitters or even the bras that are the problem, it's the method.

ThingummyBob Thu 18-Jul-13 16:30:59

Leeds city centre told me I was a 38D when I'm actually a 34G hmm

OnTheNingNangNong Thu 18-Jul-13 16:33:07

Barnstaple and Torquay stores both had me at an 38A. I'm a 32ff. They had nothing to fit my miniscule bust and both times I went away crushed. Bastards.

DoveDovePigeon Thu 18-Jul-13 16:34:25

M & S need to poach some staff from Bravissimo and radically change their whole outlook. Their service atm is appalling.

I have to say that I think of m&s as the 'classic' high street store for bra measuring.

If m&s could get the method right. Campaign for the right method etc. You have the potential to lead the market in a reform towards better measuring, potentially, recapturing a loyal band of customers in the process.

At the moment I go into m&s, see the huge poster displays stating that most women are wearing the incorrect bra size and I just want to deface it and point out that they have been measured in your stores.

Prawntoast Thu 18-Jul-13 16:38:12

Redhill, Surrey. Measured as a 38E, having gleaned information from the bra intervention thread, I fitted myself as a 34G - so much more comfortable and better shape.

bluebump Thu 18-Jul-13 16:38:45

I have never been measured there but I'm not impressed that my less than a month old M&S bra has the wire poking out of it already.

lavenderpekins Thu 18-Jul-13 16:50:17

Shoreham - by - sea
Measured me a 38DD when I was 14.. Blighted my life till I was measured correctly at Bravissimo when I was 25! I was actually a 32F!
I'm now 31 and I would never recommend M&S bra fitting services and it seems they're still useless!
I can't tell you how it recked my confidence in my teenage years having to constantly yank them down and being paranoid i would be found out that i had a 38 back!

LaundryLegoLunch Thu 18-Jul-13 16:52:11

I have worked for M&S in stores for 17 years. For ages I trusted them totally then a friend pointed me in the direction of an independent bra shop. Thy measured me as 34G. I got pregnant the next year and m&s (and I used the 'best' fitter in the store) said I was a 38C. Total rubbish.

I never ever ever buy bras there now, and I'd love to as I get staff discount.

It will need a massive change to measure properly. As others have said the fitters are doing as they're meant to. It's the training that's wrong. But the problem is they employ thousands of people, a lot of whom have very very long periods of service (my 17 years is nothing grin) and changing their mindset and belief is very difficult.

I can offer for wrong fitting; EVERY M&S IN THE COUNTRY. I've worked in stores that are very old (Carlisle/Leeds) and pretty new (Merry Hill/Westfield). They are all the same.

TheProsAndConsOfHitchhiking Thu 18-Jul-13 16:53:15

Lincoln high Street. Measured both myself and my 11 yo dd incorrectly.

MissStrawberry Thu 18-Jul-13 16:59:20

It isn't rocket science that if all M&S staff are trained the same way they will all be amazing or all crap. Assuming of course they stick to the training.

ComtessedeFrouFrou Thu 18-Jul-13 17:04:52

In 1993 I was measured for my first bra in Marks and Spencer in Luton Arndale Centre:

1. over my clothes (including my jumper) hmm

2. Loudly and in the middle of the shop floor shock

I'd like to think that things have changed. Based on overheard conversations in the fitting rooms in my now local store, I sincerely doubt it hmm

herbaceous Thu 18-Jul-13 17:11:26

I sometimes wonder if they make their bras to fit their sizes, IKSWIM. According to Bra Gurus I'm a 34E or F, or even a 32F, but I can't even do up a 34 in M&S. Maybe their 36s are actually 32s, cos they add 4 to the bras as well as the measurements?

CeeceeBloomingdale Thu 18-Jul-13 17:13:09

Silverlink, North Shields
Gateshead Metrocentre

GW297 Thu 18-Jul-13 17:13:10

Nottingham - completely the wrong cup size so I ended up wearing bras which looked horrible through my tops because of the big gap between my boobs and the cups. I went to Bravissimo soon afterwards and have never looked back!

bodingading Thu 18-Jul-13 17:13:48

It's not the fitters fault. It's wrong on the website.

The method is just completely wrong. It's just blatantly and completely wrong to add 4-5 inches to everyone's back size. It's so weird. It's like Pizza Hut supplying all their stores with strawberry jam instead of passata, while running a national campaign about how 80% of Britons mistakenly eat jam on their pizza, and reprimanding individual delivery drivers for delivering pizza with jam on them.

Doncaster. Fitted me as a 40C (!) and I'm a 34G

They're not herbacious - although there have been several reports of recent stock being small backed. I got fitted there about 4 months ago and the 36 she put me in was definitely a 36!

I should point out though, on a seperate visit, one of the other fitters fitted me as a 36E which was accurate at that time

YouHaveBeenOutbid Thu 18-Jul-13 17:18:09

Edinburgh Princes St - put me in a 38A when about 6 months pregnant 2 years ago. Bravissimo said 32FF, John Lewis and Debenhams 34F.

I pulled out the band in front of me and said , 'You could get two of me in here!' then lifted up my arms at which point boobs fell out under the band. 'That's what you measure' she glowered and walked off never to return!

MrsLettuce Thu 18-Jul-13 17:18:22

Oooh! One Little Lady you have the first correct fitting of the thread! Must have come across a brave rebel fitter - was she large of breast by any chance?

SorrelForbes Thu 18-Jul-13 17:23:48

Over the years:
Cribbs Causeway
Stratford upon Avon

Most recently:
Plymouth. Put me in a 36D/DD and 38D. I'm a 30GG.

HugAndRoll Thu 18-Jul-13 17:24:07

M&S culverhouse cross said it would be impossible to get a bra to fit me because "you're a cup size bigger there (points to bottom of my breast) than you are there (points to the top of my breast)". She said that a 36A is best match and refused to budge on that when the 36 bra was too big on the tightest hook.

Went to John Lewis, lovely lady sorted me out, I'm a 32e or dd depending on the brand/style.

ShimmeringInTheSun Thu 18-Jul-13 17:29:02

Castleford measured me....with a quick glance ..... at a 42B , when in actual fact (as accurately determined by a fab independent lingerie store, with fab staff, in Pontefract, I am a 38E.

Looking at all these threads it seems that M&S are excessively generous with their measurements.

OnTheRunFromTheAcademe Thu 18-Jul-13 17:37:33

Leeds had me in a 34dd nursing bra. Actually 30ff. I think they have a few of my blocked ducts to answer for.

TheCountessOlenska Thu 18-Jul-13 17:40:56

M&S measured me as 36F last week - I am size 12 with big boobs, does it sound like my back would measure smaller than that, I wouldn't say I had a wide back? I was a bit depressed by the bras offered but have 3 month old and breastfeeding so just bought them and think I will try Bravissimo when they've gone down a bit! This was Chester btw.

thecountess, hop over to the other thread as yes that is likely to be wrong. Just trying to keep this one m&s only smile

TallGiraffe Thu 18-Jul-13 17:42:55

Edinburgh Princes St - they claimed I was a 34C, I am a 28GG shock

AndTwoBits Thu 18-Jul-13 17:43:16

Liffey valley Dublin fitted me as a 34a. I'm a 32d. That was about 3 months ago.

MrsL the fitter who, at the time fitted me correctly, never even came near me with the dreaded tape measure, she fitted me on sight alone and was spot on. My shape and size has changed since then though.

MrsLettuce Thu 18-Jul-13 17:51:15

Ah, yeah, a lucky anomaly then!

The best / most experienced fitters do do it on sight alone. Bit too much to expect that level of expertise from a non-specialist chain but correct fitting with a tape measure and some adjustments made using the 'common sense' fitting indicators really isn't difficult at all.

GlitzPig Thu 18-Jul-13 17:52:17

Cambridge-measured me as 36D even though the band was swiiming on me. Am actually 30HH

SisterMaryStigmata Thu 18-Jul-13 17:53:19

Leicester city centre. Fitted me as a 40D and the woman told me I couldn't possibly be any smaller as I'm "SO big". Correctly fitted I'm in a 34F. Totally clueless and utterly rude staff, I wouldn't buy from M&S again.

SorrelForbes Thu 18-Jul-13 17:55:38

Ah yes MrsL, but you see, M&S describe their fitting service as 'specialist' on their website, so it must be true grin

Getting a bra fitted properly is essential. Breasts are sensitive to all sorts of life changes, so M&S offer a specialist bra fitting service to keep helping you find the right shape and fit throughout your life.

Silverlink, North Tyneside tried to put me in a 34E. I am a 30 G. Also very matronly. Have given up on M&S for bras.

Oh and when I said the band was loose the fitter said that it should be like that. I insisted on trying a 32 band and she declared it "much too tight but if that's what you want .............". Useless

LivinItSmall Thu 18-Jul-13 18:04:07

I can add Huddersfield to the list. Measured by M&S as a 36B, am actually a 32DD

IsabelleRinging Thu 18-Jul-13 18:06:58

But if the fitters are following the guidelines and measuring in the way they have been trained to do by M&S it is unfair to say that the ladies in the shops are measuring you wrongly. Just because you disagree with their fitting methods doesn't mean the fitters are fitting wrongly by M&S standards does it?

CelticPromise Thu 18-Jul-13 18:07:28

Harrow. They recently fitted me as 38DD/E. I'm a 30H/HH.

MrsLettuce Thu 18-Jul-13 18:07:30

shock False advertising wink

I've not been in an M&S since left the UK 10 years ago but I learned not to trust their bra fitting long before that. Having worked as a fitter myself (and being perfectly capable of fitting by eye) I find it hard to understand how the hapless M&S employees can't see that the bras a grossly ill fitting.

Mind you, I did buy some perfectly good bras from M&S back in the day. had to be very firm in my banishment of the staff before I was allowed to crack on and fit myself correctly though.

Spikeinhiscoat Thu 18-Jul-13 18:07:37

Was after a maternity bra and was measured as a 36 AA and told they don't make maternity bras with such small cups. Was actually a 32 D

However, I have gone back and sized myself (now several years later) and have some 30 D s (padded balcony style) that fit well, but still a little large in the back, but whenever I look online I can't find 28 backs

That's kind of the point. Whenever it is pointed out to M&S that ladies are being wrongly fitted they blame the individual fitters and say it is an "isolated incident" or similar. So we are trying to show them that it is their method that needs rethinking.

MrsLettuce Thu 18-Jul-13 18:11:56

Isabelle - the staff are not to blame, no. It's the M&S system that is wrong, the fitters do as they are taught and that ties in with the system M&S give in their on-line sizing chart.

Unfortunately since the industry standard for making bras change (yonks ago) adding 3 / 4 / 5 to the under bust measurement just results in a bra that doesn't fit.

bodingading put it very well:


The method is just completely wrong. It's just blatantly and completely wrong to add 4-5 inches to everyone's back size. It's so weird. It's like Pizza Hut supplying all their stores with strawberry jam instead of passata, while running a national campaign about how 80% of Britons mistakenly eat jam on their pizza, and reprimanding individual delivery drivers for delivering pizza with jam on them.

Yonihadtoask Thu 18-Jul-13 18:12:29

About 3 or 4 years ago now :

Huddersfield M&S measured me at 36C
My current bras are 32E.

So much better, perkier and I look generally slimmer.

NomDeClavier Thu 18-Jul-13 18:13:13

Recently High Wycombe...

I'm a 32F, she tried to tell me I was a 36D.

It seems they are very consistently wrong by the same amount.

NomDeClavier Thu 18-Jul-13 18:14:59

Oh yes and don't get me started in how pushy the 'fitter' was!!! She told me I didn't look like a 32 and insisted on measuring me.

The size chart on the website is absurd. I have posted this before but according to their chart, a 46C measures 41.5" underbust, and 41" overbust. So apparently they have a C cup with inverted breasts. Now, barring some sort of accident I don't imagine many women have inverted breasts and if they do they sure as hell aren't a c cup

MrsLettuce Thu 18-Jul-13 18:20:48

Good on you NomDeClavier! They'd hate me - I have a strongly flared rib cage and one breast much higher than the other. The result is that I need a band size (sometimes two) smaller than my apparent under bust measurement to get a good fit - is enough to flummox even a specialist for a moment or two.

Mogz Thu 18-Jul-13 18:22:07

The M&S Peterborough store told me I needed a 42D, but they didn't stock anything that size. I'm now in a very comfortable 36G, thanks to Bravissimo!

SalIAm Thu 18-Jul-13 18:25:00

I really do hope that M&S sees this and realise they (their whole approach) is wrong, and not try to pass the buck by blaming employees. Yes, some have been incredibly rude, and whilst that can never be excused, it might be because of a decade of shoppers telling them they're wrong. It's still not right of course, but probably human to become defensive. Especially if your bosses insist what you're doing is right and you have to stick to that method.

WeAreSix Thu 18-Jul-13 18:27:22

I'm about to tweet the link to this thread. I'll feedback if / when I get a reply.

Thanks everyone flowers

MrsLettuce Thu 18-Jul-13 18:29:45

Good work Six!

< gin tea, cake and sympathy > for the M&S fitters. We do know it's not their fault!

FoxPass Thu 18-Jul-13 18:30:25

Livingston Elements shopping centre. said I was a 34C. currently comfy in a 30dd smile

hfdhgd Thu 18-Jul-13 18:31:50

Message deleted by Mumsnet for breaking our Talk Guidelines. Replies may also be deleted.

Solo Thu 18-Jul-13 18:36:38

Lakeside Thurrock.

KirstieAllsop Thu 18-Jul-13 18:38:37


SalIAm Thu 18-Jul-13 18:40:22

Reported hfd, who can surely not blame M&S for misunderstanding his/her requirements. wink

MrsLettuce Thu 18-Jul-13 18:43:56

yes reported hfdhgd too, seems to be spamming the bords at a rate of knots!

TickledOnion Thu 18-Jul-13 18:45:35

Just wanted to add that the problem is not about measuring with a tape measure or by sight. All the bra interventions are done on MN are done by tape measure. Measuring by sight is only good if you recognise that a woman who wears size 12 clothes cannot need a 36 inch bra however big her boobs are.

DwightFry Thu 18-Jul-13 18:49:08

Slough, I think, although it was a long time ago. Insisted I was a 36B when I was actually a 32D.

Worst one was either Cheltenham or Cribbs Causeway (can't remember which). Measured me for a maternity bra as a 38C. Given that normally (not pregnant) I was a 32D at that point, I said I thought it was unlikely. They insisted. I fell out of the damn thing on the way home. I did not go to them for feeding bras, or for any of my subsequent pregnancies. Would not touch them with a bargepole now, and DD will not be going there when necessary either.

Solo Thu 18-Jul-13 19:04:24

According to their chart, I'm a 40E. I was measured by a Rigby and Peller trained bra fitter in JL and she put me in a 36C. This size is great with a very full cup and non padded or underwired bra, but when wearing a wired balconette bra, I wear a 36D which seems perfect.
I can't wear a plunge bra (despite having smallish shoulders hmm) because I end up with four boobs! I always used to be able to wear them, but was much younger and slimmer then.

Cribbs Causeway Bristol and before that existed Broadmead, Bristol.

Measured as 36C. I'm a 32E.

Witchesbrewandbiscuits Thu 18-Jul-13 19:15:29

burnley 34c
blackburn 34d

bravissimo 30FF

MrsSchadenfreude Thu 18-Jul-13 19:21:55

Another one for M & S Oxford. Put DD1 in a 36A. Bravissimo put her in a 32F.

MrsSchadenfreude Thu 18-Jul-13 19:23:07

Oh and Reading. Told me I was a 42B. I am wearing a 38F, fitted by R & P.

MrsSchadenfreude Thu 18-Jul-13 19:26:18

Went into M & S to look for bras for DD1 earlier this week, all they had in her (correct) size was beige, white or black, either T shirt bras with padded/moulded cups or old lady lace. Debenhams selection much better.

La Senza now only go up to a D or DD cup - they used to go up to GG. Lovely bright colours. I told them they were missing a trick. Nice lady rolled her eyes and said "I know, but the new owners are American and probably men, and won't listen."

Another one for Birmingham City Centre.
I now know it was wrong in the back size, but even then I knew it was wrong in the cup size as they were really baggy confused was fobbed off about that though.

RockinD Thu 18-Jul-13 19:47:49

Coventry City Centre.

I was fitted in Bravissimo as 36GG and went to M & S subsequently, hoping to find a prettier style. They fitted me in the same size, but I cannot wear their bras at all because they rub my shoulders raw within a day.

PeaceandFUCKINGLove Thu 18-Jul-13 19:47:52

Grimsby and Lincoln measured me as wildly different sizes, neither of which were correct or even close to it.

EauRouge Thu 18-Jul-13 19:52:39

My bad experience was years ago in High Wycombe, was told I was a 36B when I was a 32E. Bra fitter got very huffy and insisted she was right (which seems to be the attitude of M&S at the top level as well) even though it was very clear the bra did not fit. Since then I've been getting fitted at Bravissimo because they know what they are doing.

runningforthebusinheels Thu 18-Jul-13 19:53:28

ooh, I've been looking for a bra thread! Following the bra guru's posts on here, I took them at their word and measured myself...

M&S bluewater measure me as a 38B.

Bra guru guidelines make me a 34E. And it's right - went and tried on a load of bras in M&S and I couldn't believe it. A 34E gives me boobs and a far trimmer waist/back. grin

Basically, I concluded that I have had unsupported boobs my whole life. I could hear women in other cubicles being measured professionally and I knew they were wrong -I even heard the now legendary "so we add on 4 inches to that measurement." Bollocks you do!

MotionCity Thu 18-Jul-13 19:54:41

Leicester told me I was a 34B. I'm a 28E/30DD.

Asked if they stocked any 28s in Leicester Fosse Park to be told "only children are a 28, you can't possibly need that size".

runningforthebusinheels Thu 18-Jul-13 19:55:26

Of course the problem is I could only find a handful of bras in M&S in a 34E - and I bought them all!

M&S need to change their ways.

ThePskettiIncident Thu 18-Jul-13 19:57:58

I'm a 34f. M&s would have me believe I'm a 40c.

Thanks to a brilliant independent shop I'm now wearing fabulous bras that fit.

I will only ever go to an independent shop again for bra fitting.

And sorry m&s but the poor bra sizing also applies to your swimwear which never ever fits properly on the bust.


Measured by a woman who seemed entirely inconvenienced by it as 38D. I'm a 34F.

TSSDNCOP Thu 18-Jul-13 20:00:06


FairyThunderthighs Thu 18-Jul-13 20:16:06

I think they are smaller fitting recently too. I have no idea what size I'm supposed to be now, need to take measurements and post on the latest intervention thread, but I tried on a 36g the other day that I couldn't fasten, and a 40g that dug in very uncomfortably. I can still fasten my 40fs, bought a while ago, though.

runningforthebusinheels Thu 18-Jul-13 20:18:06

M&S (amongst others) need to see this link (from another thread):

The importance of "scooping"

When you scroll down a bit, the drawn diagram just says it all...

ceeveebee Thu 18-Jul-13 20:21:00

Richmond (Surrey) measured me as 34b - after bra intervention I am 30dd!!

SoYo Thu 18-Jul-13 20:33:36

Leeds Briggate - measured me as a 36A (I'm a slim on top size 12). I believed them until I went to a small independent shop & bought my wedding underwear, I'm a 32D. I'd only ever been measured in M&S before this & believed them so wore the wrong size for 15yrs. The difference in comfort & the way clothes fit is huge & it would have made a difference to confidence in my silly teenage years too.

Well, I wore 36d as measured by M&s years ago until last year. Then, I needed some new bras last year and was in a town with a Bravissimo, they measured me as 36e and I bought 2 bras. They were very comfy but the straps kept falling down. So, I measured myself as per bra intervention threads and agreed with 36e, went into M&s last month and tried on an armful of 36Es, the fit varied a bit but I found one that fitted perfectly and a month on have just ordered 4 mire, they are the best fitting bras I have ever owned.

It was an M&S fitter that taught me to always scoop.

HarumScarum Thu 18-Jul-13 20:45:11

The lady I saw in Richmond got me right. So there are some good ones out there. However, it didn't do me any good because there were only about two (horrid) bras in my size.

Blessyou Thu 18-Jul-13 20:47:46


GinOnTwoWheels Thu 18-Jul-13 20:48:23

Waves to SoYo. I've also been told I'm a 34C or 36B over the years depending on fatness in the Leeds Briggate store (and probably the Leeds White Rose and Pudsey Owlcotes stores as well, I get around grin.

I'm currently at my heaviest ever sad and my underbust measurement is 31. I haven't done the proper leaning forward measurement but its probably around 38 or 39 so I'm really something like a 30F/32E.

I desperately need new bras but I can't bring myself to spend ££££ when I'm hoping that about 10 pounds will magically disappear overnight wink.

I'm wary about mail order because I'll have to order loads of different sizes and send them back and it'll be a faff. Even when I was fitted in Bravissimo and I bought 2 Panache Superbras, one lacy, one T-shirt style, but the same name, they are in different sizes FFS.

JollyHolidayGiant Thu 18-Jul-13 20:50:51

Hopefully they take this on board.

Shorham by sea, measured me as a 36C. I'm a 32DD

fiveintothree Thu 18-Jul-13 20:58:00

Bath - measured me at 38B, in fact I'm a 34D

WeAreSix Thu 18-Jul-13 20:59:21

I really hope they listen too. They are totally missing a trick if they don't!

Someone mentioned breastfeeding up thread. The implications of an ill-fitting bra while feeding are monumental, to not fit correctly is irresponsible and negligent.

I was breastfeeding at the time of being measured as a 40E instead of 36K...

WeAreSix Thu 18-Jul-13 21:09:48

shock RubberBullets that's appalling!!!

LieweHeksie Thu 18-Jul-13 21:13:19

M&S Cambridge put me in a 36GG

Bravissimo and Rigby and Peller agree that I am a 32HH (or J in some styles)

CaptainJamesTKirk Thu 18-Jul-13 21:17:44

I'm amazed at the posters who say they're an e or f but that M&S put them in an a?! How did they themselves not know that size couldn't possible correct. How did you in a million years fit in an a cup?! I'm an a cup, I can see how there might be confusion between a and b, he'll even c at a push!!! But f?

Because cup size isn't about the size of the breast but the difference in size between your back size and breasts. Are you sure you're an A cup? wink

GreenEggsAndNaiceHam Thu 18-Jul-13 21:20:16

Marble arch. Every time!

GreenEggsAndNaiceHam Thu 18-Jul-13 21:22:26

They measured me as a 36C. I was roughly a 28 or 30 F. Luckily I could pop up the Road to Rigby and Peller. The fitting woman didn't like me telling her the bras she had chosen didn't fit!

CaptainJamesTKirk Thu 18-Jul-13 21:24:50

I'm not so sure now?! I've never gone on a bra thread before. I wear a 34A and haven't been measured before because I don't like the idea of it. But A cups are nice and small and E cups are massive... If I put an E cup bra on the extra material would be absurd?!

CaptainJamesTKirk Thu 18-Jul-13 21:25:58

When they measure you (sorry to hijack slightly)... Do you have to be topless?

SorrelForbes Thu 18-Jul-13 21:27:07

Not necessarily! An E cup on a 28 band is not the same size as an E cup on a 34 band.

You really, really, really need to get thee to the bra thread now! A 28E will have a much smaller cup than a 36E and you need to scoop and lots of other things. You can measure yourself, they can tell you how to do it properly, and then get the right size...only had one true A cup on all the threads I think

SorrelForbes Thu 18-Jul-13 21:28:38

Not in M&S, they usually just measure over your top which is pointless! Have a look at the guidance here

CaptainJamesTKirk Thu 18-Jul-13 21:30:40

Well I never... You live and learn. I'm not going topless for an M&S assistant, although you lot seen to be suggesting M&S is not the place to go.

GreenEggsAndNaiceHam Thu 18-Jul-13 21:30:55

M&s bras are made of horrid scratchy material and they don't have the side bone bit that helps the bra sit against your rib cage. I went to a talk on underwear a few years back at the V & A. M and S where there with video of models wearing their bras. not a single one fitted properly, lots of bands riding up the back.

CaptainJamesTKirk Thu 18-Jul-13 21:34:06

Thank you sorrel I'll but a tape measure tomorrow and try to do this myself.

CaptainJamesTKirk Thu 18-Jul-13 21:34:17

Buy not but!

I have been measured incorrectly in Cardiff, Marble Arch and Guildford. I have been told I am a 38B twice, and a 40C once. I am actually a 34DD.

I used to wonder why folk who were obviously thinner than I had bra back sizes supposedly bigger than mine, now I know, it's M&S bloody measuring everyone wrong.

Whenever I have tried on a bra in M&S following measuring it has felt unsupportive, cumbersome and loose. My 34DDs from Figleaves after measuring myself properly are so comfortable and gorgeous by comparison.

OohMrDarcy Thu 18-Jul-13 21:40:12

Someone mentioned breastfeeding above, so here's my input there too:

When feeding DS (circa 3 years ago) I was in my m&s fitted feeding bra ... 34F if I remember correctly.... remember it not feeling as comfortable as I'd hoped but ploughed on through the haze of exhaustion - ended up with an AWFUL bout of mastitits, which took 3 different types of ABs and 4 trips to the doctor over about 9 days I think to clear - doc for the last two visits was female and when she was examining me made it clear she thought it was caused by ill fitting bra (which she could obviously tell having just taken it off) but in my naivity I just said it had just been fitted for me at m&s!

madamginger Thu 18-Jul-13 21:46:38

Bury fitted me as a 36dd I'm a 32f

Fluffycloudland77 Thu 18-Jul-13 22:03:22

They don't do my size unless its a teen bra.

I need a 28 back, I'm a size 8 on top so not freakishly small.

Betty5313 Thu 18-Jul-13 22:14:00

yes, when I asked if they had any in a 28 band I was told only in the children section. I don't want a child's bra! They must sell plenty of clothes in a size 8, so where are all the 28 back bras for the size 6/8 women?!

justabigdisco Thu 18-Jul-13 22:23:43

Manchester city centre
Manchester Trafford centre

All measured me at 34DD for years - I'm a 30F.

MotionCity Thu 18-Jul-13 22:24:22

I'm a 28/30 back and I'm not even particularly tiny! 5'11/size 10 but with narrow ribs and just a very small frame! Makes me wonder what all the actually petite women do...

louise2011 Thu 18-Jul-13 22:37:23

Edinburgh m&s refused to fit me for a nursing bra at 36wks even though I told them I was having a section at 38wks & would probably be housebound for a few wks after I had the baby- rubbish! Lovely lady in j Lewis sorted me out!

After my 2nd baby I went back after finished feeding (I know- there was a sale on). They couldn't find a bra to fit me! Said I was maybe a 34b/c.

Been wearing a 34c for a few yrs now but because recently fitted elsewhere & am now wearing a 30D- 1st time I have felt properly supported in years & years. I really looked like an old woman with saggy boobs. Now I feel so good wearing the correct size. Lady in debenhams sorted me out in minutes I tell you. Can't recommend them enough.

CelticPromise Thu 18-Jul-13 22:47:47

Motion I'm a size 16 and I wear a 30 back. There is definitely not enough around in small back sizes, there are plenty of women who need a 26 and they are nowhere.

nowahousewife Thu 18-Jul-13 22:54:58

Would never go there myself after an awful fitting at Ealing branch back in the 90's.

Took DD for her first bra fitting again at Ealing store a couple of years ago hoping things might have changed and the woman said she was a 34A. Now I knew that was wrong as I'm a 34HH and my daughter is much narrower across the back.

Marched her across the road to the lovely ladies in Bravissimo who just chuckled when I said we'd been to m&s. They then fitted her properly as a 28d but refused to sell me any of their bra's as they are nearly all underwired and they won't sell these to under 16's. They told me to take her to John Lewis and be firm about what size we needed.

Please do tweet this thread OP, for the sake of the nation's boobs!

M&S bras fit beautifully, if you like them falling out when you run and sagging about by your knees by the time you are in your 50's

KnittedC Thu 18-Jul-13 23:36:53

Oxford-fitted me in a 40C, when I'm actually a 32FF as confirmed by the brilliant Bravissimo.

ShatnersBassoon Thu 18-Jul-13 23:42:49

Nottingham fitted me with a 36B which made me look and feel ridiculous. I'm wearing a lovely comfy 34E, not from M&S.

Arkady Thu 18-Jul-13 23:52:40

Clapham Junction
but Kingston were actually right.

choceyes Fri 19-Jul-13 00:01:12

I need a 26 back. Can never find one. I'm a size 8, sometimes a 6, so not unusually small. Make do with a 28 back.
M&s have messured me to be a 32d in the past. Im more a 28f.

auntpetunia Fri 19-Jul-13 06:30:42

Aintree retail park Liverpool …after 40 minutes I was told I was a funny size and a 36A was probably best!!! Am actually a 32ff.

SpanielFace Fri 19-Jul-13 06:37:44

Lincoln branch measured me as a 40B post-breastfeeding! I grabbed 2 bras (not much choice in that size) & tried them on very quickly as I had a crying baby with me, thought "they'll do". They were a shocking fit & gave me no support, but I wasn't able to return them as I'd removed the tags before I realised. Re-measured elsewhere and I'm actually a 36 E!

D0oinMeCleanin Fri 19-Jul-13 06:48:32

So when I get measured it's going to be worth me spending my only day off in 3 whole weeks (my job sharer is on holiday) getting the train an hour away to Bravissimo?

It will be the Newcastle store of that makes a difference.

MS always put me in a 44D, which I am not convinced on, when I look at other people who are a D cup my breasts are much much larger than theirs. Once they've measured me, they tell me they don't stock this size in our store and have me trying on 40DDs.

Dolphinnoises Fri 19-Jul-13 06:56:10

St Albans - while breastfeeding. I wanted new BF bras and it was clear the woman who did the fitting didn't know anything about breastfeeding and bras. I was told the bra I was wearing (a BF bra, they had no BF bras in stock) was clearly too big because of "those bits at the sides" which she seemed quite nonplussed about. On her advice I ordered some bras a cup size smaller. She brought in some ordinary bras to check my size.

I wasn't confident though so went in to John Lewis. The lady there immediately put me at my ease by asking the obvious question "how long's it been since your last feed?" After fitting me and concluding I was in quite the right size (although the bras I had were knackered as they were the ones I'd worn for my last pregnancy) I asked about the bits at the sides and said the M&S woman had said that showed they were too big. The JL woman looked as though she was making a real effort not to say anything rude about my previous fitting - she was obviously very well trained - and explained this was the way BF bras are made.

auntpetunia Fri 19-Jul-13 07:07:29

D0ointhmclean …definitely worth the train ride or see if you have a local independent store nearby

D0oinMeCleanin Fri 19-Jul-13 07:19:10

Excellent. Thank you. I had been considering it, after reading all the bad reviews on MN on M&S' fitting service. I've never had a bra I felt totally comfortable in. It either lacks support or I'm bulging out of it.

I just blamed the fact that I was overweight and assumed I was too fat for normal bras.

All I want is a couple of strapless bras for my holiday that won't prevent me from breathing normally and and that I won't have to visit the loo every hour in order to stuff my boobs back into my bra.

I did buy a tape measure to measure myself the new 'MN way' after reading about the bra guru but then realised it's all well and good knowing what size I should be, but without someone to help me, how will I know if the bra I pick fits right or not? So was contemplating giving M&S another chance as they're the only place that do bra sizing in our town, rather spend my only day off on a train. But if it will make a big difference I'll happily get the train.

Lonelynessie Fri 19-Jul-13 07:27:37

Croydon and Bromley both got mine wrong and gave me two different sizes on two different consecutive days.

CelticPromise Fri 19-Jul-13 07:41:41

D0oin if you prefer to measure yourself you could check out the fitting advice on the Bra Guru blog which is linked from the bra threads.

<itching to intervene>

Cambridge a few years ago admittedly. "We'll your measuring as a 36B but you're clearly not a B". <looks incredibly puzzled>

Iirc I ended up in a 38D.

I am a 32E confused

wonkylegs Fri 19-Jul-13 08:00:06

Metrocentre Gateshead measured me as a 34c but couldn't get me one that didn't look daft so relented and put me in a 32dd which " You shouldn't fit in, you must have weird shaped breasts" hmm
I'm actually a 28G... But according to the lady in there I can't be " because nobody is that size" which translates to we don't make them in that size.

D0oinMeCleanin Fri 19-Jul-13 08:00:20

Celtic if you can find me a strapless or multiway bra that will not constrict my breathing and won't end up with holes in the top of the cups after two weeks from where I am constantly yanking it back up again, feel free to intervene.

I usually hate being measured. I feel self conscious standing there in just my bra because of my weight, not helped by the up to then very nice lady in M&S telling me that they don't stock "nice" bras in my size because "It is unusual for a young lady to be so big around the back" now admittedly at a size 20/22 I was not tiny, but nor was I monstrously and usually enormous, imo. I'm now an 18 and feel slightly better.

DorisShutt Fri 19-Jul-13 08:02:29

Get the train to Bravissimo! I (many moons ago hen young and naive!) went to M&S for a strapless bra to go under a wedding outfit. I was wrongly sized and spent a miserable event totally unconfident and panicking about my boobs falling out.

Fast forward to last year, and I went to Bravissimo to get a bra with nice straps for an outfit that would have been better strapless. When the lovely lady enquired as to why I would not get a strapless, I related the story and she was so helpful. I came away with a strapless bra that fitted perfectly - and made the outfit look lovely. (And they told me to wear it a few times under something and if it didn't work, then I could take it back, no questions asked).

I avoid M&S now.

D0oinMeCleanin Fri 19-Jul-13 08:11:52

Um, out of curiosity I've just measured myself (39 under bust and 48.5 round my boobs) the MN way and according to Bra Guru, I am a 38FF? shock. M&S put me in a 44D last time I went there, although in their defense I have lost 3st since then, but then surely that would make my cup size go down, not up dramatically? confused

This cannot be right!?! Bravissimo it is then. I don't think our M&S go up to an F, although I've never looked for one.

Ooh and unless my tape measure has shrunk I've lost an inch from under bust since I last measured myself about a month ago grin

it can be very right-cup size is relative to back size. when I lose weight most comes off my underbust not overbust meaning my cup increases. but you were likely never the size marks said. If they said 44d you were probably s 40ff or there abouts. For strapless try the wonderbra ultimate-sizing a bit funny so try a few

Meadowhall measured me as a 38 DD, I'm a 36HH.

Fair play to the assistant in the Sheffield branch who took one look at my boobs and said she doubted they had anything that would fit and I should try a specialist bra shop.

CelticPromise Fri 19-Jul-13 08:40:45

I make you a G/GG on those D0oin.

D0oinMeCleanin Fri 19-Jul-13 08:55:21

shock That's even bigger! I have never been convinced that I was as small as M&S told me but I never for one second imagined that I was that big.

Still at least means I don't have to dread no longer having big enough boobs for Bravissimo's lovely swimming costumes, when I get to my goal weight.

As others have said, there's no way their fitters are going to be getting it right when their website betray that they're using the wrong method. At 31"/41" the website has me as a 36G - I wear 32GG, and wore 36G before I lost 2.5 stone!

WeAreSix Fri 19-Jul-13 09:39:41

M&S have responded with a link to their Contact page and a comment "We want to restore your confidence in our fitting"


"We'll share your thoughts with the lingerie team, as we know they'll really appreciate your feedback"

I will reply to the first comment and email the link to this thread. I will also say they will be unable to restore confidence until they are fitting correctly and consistently.

Any thoughts?

WeAreSix Fri 19-Jul-13 09:41:06

I've also 'intervened' a school mum this morning.

M&S size - 38B

Actual size 34F

Amrapaali Fri 19-Jul-13 09:45:24

There seems to be a pattern here. Wyndo they seem to consistently get the underbust measurement larger and the cup size smaller? Do they do the "add 4 inches if odd number" malarkey?

5 or 6 years ago, Welwyn Garden City did a near perfect measurement as 34G- reckon its a rare one-off. I am actually 32HH now...

OhBuggerandArse Fri 19-Jul-13 09:51:01

What a meaningless reply.

M&S, if you're reading this, don't try and respond with pointless corporate speak. Look at the stories the women here have told, and try and imagine the lives that go with them.

This is a very real issue that isn't going to be smoothed over by platitudes and 'your feedback is important to us' type drivel.

You'll only rescue the current situation (total PR disaster) by REALLY listening and taking REAL action.

ellangirl Fri 19-Jul-13 10:03:35

Isle of Man store measured me as a 36f in early pregnancy I think, I was really about 30H at the time and desperately in need of comfortable bras.

They need to stop adding 4/5 inches, and that would mean having to redesign the whole range of bras and sizes they offer!

I hate seeing badly fitting bras, especially on teens when most of them are probably taken to marks and spencer as I was to get bras. I wore 36C as a 13/14 year old, and I clearly never was. I hated school sports as a result, and had v low self confidence because I never had the correct support and it certainly didn't do my boobs any good.

ella I think needing to redesign is the problem. They don't stock a lot of sizes as they stock a "standard" range. Why would they fit correctly then have to tell you to go to a more specialist store when they could fit badly and you'll buy their products. That's my conspiracy theory anyway wink

Alibabaandthe40nappies Fri 19-Jul-13 10:09:20

WeAre ask them to look at the details of what people are saying. Loud and clear the problem is the ridiculous 'add 4/5 inches' thing.

Until they stop doing that (which will mean redesigning and manufacturing almost their whole range) then they cannot possibly restore confidence.

They MUST have seen a loss of market share to Bravissimo and the online sector - have they never paused to think about why that might be? It is everything to do with their product.
What do they think is going to happen when the older generation who still buy M&S clothes and so also go there for bras are no longer around?

It is so utterly blinkered of them to insist that there is no problem, I can't understand it.

ellangirl Fri 19-Jul-13 10:22:41

Not sure about the conspiracy eagle! But I agree their system is self perpetuating. Their fitting system supports the sizes they sell, so they then say they are stocking standard sizes. Isn't the average size in the uk supposed to be 36c? It's probably actually 32E grin

ooievaar Fri 19-Jul-13 10:23:55

Liverpool city centre M&S, which is a big store, not long redesigned as a bit of a go-to destination with a posh café only had 1 single bra in my size when I last looked a few months ago.

I tweeted them about it back then (last time MN went bra-crazy!), and got the reply that there was a bit more choice online 2 more bras if I remember right. I'm a standard dress size 10 (and was looking for a 30F, perfectly reasonable size for a size 10) so it struck me as quite a ridiculous answer - they wouldn't tell me to look online for all my clothes as well, would they? they stock plenty of size 10 clothes, so why bother even having a store if a perfectly common size has to look online?

I haven't been measured there though, had just been guesstimating my size based on what I was measured at age 16 in an independent shop (which was 32B), until I saw the bra guru light. Now realise that even that independent must have been doing +4 method, as twenty years (!) and 1 pregnancy later I can wear 28s and I seriously doubt that my ribcage has shrunk...

Theas18 Fri 19-Jul-13 10:27:25

solihull were very rude to DD2 ( and unable to fit her but suggested she had a bigger band and a smaller cup as that "would do").

Was several years ago though

Theas18 Fri 19-Jul-13 10:30:20
Theas18 Fri 19-Jul-13 10:31:01

Sorry link doesn't work as I deleted the size, sorry didn't want it on tinternet!

I have never had a good experience bra shopping in M&S. I think I have been in perhaps five or six times during my bra-wearing life and have never EVER come out with a bra that fits. I have given up now and always self-measure and order online.

Maternity and nursing years were the worst M&S bra experiences. Clueless fitters who couldn't understand why I clearly didn't fit into the bras they had measured me for (erm, yes, the reason you can fit a fist either side of my boobs is because the back size is 6 inches too big...).

Thank goodness for Figleaves otherwise my poor boobs would be down by my ankles by now.

FairyThunderthighs Fri 19-Jul-13 11:17:10

Claryrocks Fri 19-Jul-13 11:30:51

York. When I was pregnant they measured me as a 36dd - I was a 30d. She said I'd grow into it. I thought she was talking rubbish so went to an amazing independent shop Kathryn rolfe who measured me as a 32d!! I never reached 36dd even when my milk came in!!! So rubbish at m and s!!

SneakyHateSpiral Fri 19-Jul-13 12:18:48


Now I travel to Braintree, where there is an excellent shop in the designer outlet place who can fit you just by looking at you. I've been going there instead of my very local M&S for five years now.

CalamityKate Fri 19-Jul-13 12:36:30


sneakyhatespiral I went in that shop the other day smile

It's gossard. I didn't get fitted but I overheard someone else getting fitted and my heart leapt when I heard the words "The middle bit should be flat" grin

I measured myself at 34FF and Gossard 34FFs fit perfectly.

MotherofDragons82 Fri 19-Jul-13 12:44:42

Sheffield Fargate, most recently.
Appalling service.
I was wearing a 32FF which was too big on the back - yet she tried to fit me in a 36DD.

I'm actually a 30FF.

AmazingDisgrace Fri 19-Jul-13 12:57:04

Kingston upon Thames Fitted me as a 38C when I'm a 32FF they also fitted DD as a 34C when she's a 30DD

mirai Fri 19-Jul-13 13:14:15

Aso they seem to think all cups are equal, but a 30 inch E cup is a LOT smaller than a 38 inch E cup. In fact I'd go to far as to say a 30E bust is quite small (I am one!) especially when you're pear shaped so totally out of proportion.

Anyway my point is the 30E bras they have are cut the same as 38E bras and it's totally inappropriate and uncomfortable. We don't need that full cup coverage, in fact I think it actually looks weird!!

MrsGeologist Fri 19-Jul-13 13:17:56

Manchester Market street

Furball Fri 19-Jul-13 13:31:06

I wonder if they are so confident with their measuring, if they'd be willing for a measure off - one model, an M & S fitter and an MN fitter

If with the actually evidence infront of them and seeing how the (probably) completely different sizing was on the model they might just realise?

JollyHolidayGiant Fri 19-Jul-13 13:49:14

The thing is that they do seem to be fitting consistently, in the main. They are just adding 4 inches. Which is the reason boobs are falling out of the bands.

NotAQueef Fri 19-Jul-13 14:06:34

ooh loving the idea of a measure off furball
I keep thinking there should be an item on This Morning about it - perhaps we could send them a link to this thread/all the intervention threads
sorrell/Statisticallymarred* etc you up for a turn on ITV?

Fluffycloudland77 Fri 19-Jul-13 14:45:35

That's such wanky corporate speak from M&S.

You are doing a rubbish job and should be ashamed of yourselves.

No wonder I had chronic backaches for 10 years, I was in a bra two band sizes too big.

anothernamechangerreally Fri 19-Jul-13 14:47:10

Worthing measured me as 38b. I just bought a 32G! Fits amazingly! grin



I've been measured as a 34-36 B-C

I'm actually a 30 DD.

TatiaCamilla Fri 19-Jul-13 16:17:33

Great Yarmouth and Norwich both measure me as 38A whether breastfeeding nor not. I'm 34D when feeding past the first few mad months of daily size changes (Bravado Bodysilk deals with those), and 34B otherwise (I do have a fairly broad back for a size 12). I fall straight out of the bottom of a 38 band.

As long as I fend off the fitters, I actually like their bras, they're comfortable, affordable and last fairly well for me. It's the fitters that are the problem.

I tried to stage an intervention on DM today, didn't go well. She's wearing an M & S 40C. I reckon she's a 36G or H.

She told me to bog off grin M & S bras are comfy and she likes them and obviously having boobs round her waist

GinOnTwoWheels Fri 19-Jul-13 20:50:44

M+S, if you're out there:

1. Its commonly stated that '80% of women are wearing the wrong bra size'. As one of the county's largest bra suppliers, it looks like you need to take some responsibility for that.

2. You can see from the many many threads on Mumsnet, what actual sizes normal average women are. How about your stocks matching this?

The back size range goes from 26 to 40+ and cupsize from A to J or more, but your sizes seem to be more like 30+ and AA to G? You are missing out a large % of core customers by ignoring the 26/28s (and frankley the 30s are faced with very limited ranges).

RibenaFiend Fri 19-Jul-13 21:00:32

M&S Watford are totally lacking in any skill and ability. I went in out of interest and they told me my fabulous 34G were in fact 38C
OH MY GOD IT WAS HORRENDOUS I tried on a TShirt over my "newly fitted" bra and it was vile.

Never again.

Octopus37 Fri 19-Jul-13 21:03:47

I currently wear a 30C(fitted by Debenhams a while ago), went to M and S to get fitted as I have lost a bit of weight, I told the fitter that I might be a 28 back, measurements are 27 under bust, 31/32 over bust, think this might make me a 28C or D. She measured me as a 32, said she could pull me into a 30, but that my cup size would be A or B if I am a 30. Confused, have recently bought some 32B's just for ease, tried on a 28DD and have to say it was much too tight round the back. Thin 30C might be my best size afterall, but would be interested to try a 28C or D.

TrixyPixie Fri 19-Jul-13 21:04:30

South Wimbledon Merton and Kingston upon Thames, suggested 38b when I was 34d. shock

Kings Lynn, Norfolk - the lady insisted I was a 36C when I am actually a 34HH when fitted by Bravissimo later on, can't imagine I'd have been able to get into a 36C! The lady fitting me look quite suprised when she asked me what size I'd worn previously (I was wearing a 34G before I got measured)

timidviper Fri 19-Jul-13 21:29:55

I took my DD for her first ever bra to M&S in Preston, she has a large ribcage and was still in that puppy fat stage so very self-conscious. The woman measured her under bust, added some inches and told her she needed a 40" bra. She then measured over her small teenage breasts and was totally confused by getting a number smaller than 40 so thinking she needed a negative cup size. DD was so embarrassed we left with her in tears. Luckily Debenhams were better, reassured her that this had happened to others and helped find her a nice bra.

Some years later I went into M&S in Blackpool to give them another chance. I am plus size, I know I will not be able to fit into every style but the woman was so rude. She told me I needed a 46C and they do not make bras in "those sort of sizes", I was mortified. I complained to a supervisor who told me not to worry, that woman is often rude!
A couple of weeks later I went to the Gemini, Warrington store and wandered into the lingerie department to see if a bigger store had any larger sizes. A very pleasant assistant offered help and I asked about bigger sizes, she instantly said I did not need a bigger size and, from experience, she always suggested going down a back size and up a cup from the M&S recommendation then going on the fit. She picked out a bra for me to try, it was a 40E and it fitted beautifully.

BookFairy Fri 19-Jul-13 21:30:59

Southport - 36 C
Reality - 32/34 DD

What measuring system do M+S use? confused

JollyHolidayGiant Fri 19-Jul-13 21:40:49

They measure underbust and add 4 inches to get your band size. They then measure overbust and use the difference between that and your 'band size' to work out your cup size.

GirlWithTheDirtyShirt Fri 19-Jul-13 21:41:24

I'm trying to stage an intervention with my Mum at the mo. she reckons she's a 40B according to M&S.

Bollocks, say I. I reckon more like a 36G. Given I'm a 34FF and she's about a size bigger than me that sounds about right.

She won't be told though...bloody Chesterfield M&S to blame here.

kasbah72 Fri 19-Jul-13 22:12:00

Westfield Stratford, Marble Arch, Enfield, Birmingham and Brighton... to name a few!

JamInMyWellies Fri 19-Jul-13 22:14:46



celestialbows Fri 19-Jul-13 23:35:42

Exeter guildhall, shocking misinformation and two of the biggest bras I've ever seen. It had been a long, arduous journey to arrive at the point of going for a fitting, I was so dubious about the whole process but it was the fifth shop in one day. the assistant wouldn't hear my concerns and I was too weak to fight back. I was left with two huge ugly bras that I couldn't return because my dh tidied up does destroyed the tags.
I contacted m&s to make a plea and they never responded to my email.
I was fraught with pnd/anxiety at the time and never pursued it. A year later I still don't know my bra size.

LegoCaltrops Fri 19-Jul-13 23:42:31

Keighley. Fitted me as a 38A (FFS) I'm now happily wearing a 34D, needless to say I didn't get it from M&S.

CelticPromise Fri 19-Jul-13 23:53:49

Celestial post your measurements on one of the other threads, we'll help smile

celestialbows Sat 20-Jul-13 00:02:01

Thanks celtic I'll try and get around to it. I also have scoliosis which affects s how lots of things fit plus heavily depleted breasts after two huge-boobed pregnancies and breastfeeding escapades! I've kinda given up and just wear crapppy bandeau bras or support vests which don't support.

emblosion Sat 20-Jul-13 00:03:35

Belfast city centre

CelticPromise Sat 20-Jul-13 00:09:38

Celestial you might need marriednotdead, a poster on the bra threads who knows All The Bras and is able to advise on fit for all shapes. The right size will be a good start though :-)

extracrunchy Sat 20-Jul-13 00:45:26

Richmond, west London

kotinka Sat 20-Jul-13 00:52:26

Message withdrawn at poster's request.

Limoncellolovely Sat 20-Jul-13 08:09:24

Birmingham city centre would have me in a 34 b I am in fact a 30f.

HarumScarum Sat 20-Jul-13 18:02:28

Those of you who are saying Richmond, how long ago was this? Because I was fitted as a 34AA there around ten years ago (am a 28E or 30DD depending on fit) but I was pleasantly surprised when I went in there recently and the woman recommended 30D or DD and was apologetic that there was nothing in a 28E. A blonde lady. So things have improved there, if nowhere else.

MissStrawberry Sat 20-Jul-13 18:11:07

I have just remembered something else though can't remember the exact sizes.

I was measured, bras brought didn't fit was told that a 34D is the same as 36C or something along those lines. The fact that the cup size didn't fit was fine as the band size could be lower/bigger to allow for it.

I know what I mean but suspect I haven't explained it very well.

ProjectGainsborough Sat 20-Jul-13 21:31:52

Gracechurch street, London. 34b. Am 30dd, occasionally e.

Didn't realise Bravissimo were good. Will try there then, rather than wandering round M&S, muttering to myself like a crazy bra bag lady.

CelticPromise Sat 20-Jul-13 21:42:41

MissStrawberry that's true in terms of cup volume roughly, but ignores the fact that most of the support needs to come from the band, so if you go up you lose that support.

Lioninthesun Sat 20-Jul-13 21:44:23


It is the training clearly as all stores are the same.

Lioninthesun Sat 20-Jul-13 21:46:07

Oh and the Canterbury lady told me I was 'a bit of a wonky donkey' and one was an A and one a B cup.
I am actually a 32D or 30DD hmm
Refuse to go back after that little gem.

edam Sat 20-Jul-13 21:52:11

They need to find out how Bravissimo train their staff and copy it. M&S bra fitting has always been wrong, the only reason people buy there is because they don't yet know how wrong M&S is. Marc Bolland needs to tell his bra fitters to ditch everything they (wrongly) think they know and start again.

extracrunchy Sat 20-Jul-13 22:23:41

M&S Richmond didn't even measure across for cup size. Just back size and she guessed.

Earthworms Sat 20-Jul-13 22:24:30


I can't remember the size, as I charity shopped the uncomfortable saggy fronted things.

extracrunchy Sat 20-Jul-13 22:24:56

Last week!

ceeveebee Sat 20-Jul-13 22:53:43

I was measures wrongly in Richmond about 12 months ago

Furball Sun 21-Jul-13 07:44:42

They measure underbust and add 4 inches to get your band size. They then measure overbust and use the difference between that and your 'band size' to work out your cup size

where did this adding 4 inches come from? and why?

it doesn't seem logical at all, even though most have been taken in by it at some point, now we know whats right it just sounds wrong.

You wouldn't measure your waist and add 4 inches for a pair of jeans, they'd be massive

HarumScarum Sun 21-Jul-13 18:30:09

I was just curious about Richmond as I had such a good experience there. I would say not measuring and doing it by eye is OK, actually - that's how they do it at Rigby and Peller and if it's good enough for them....

Doing it by eye is definitely ok - if the fitter knows what a good bra looks like. The fitter I saw measured my back, put me in a 36 and then fitted the cups by eye. But the bra just didn't fit at all. I wasn't spilling out but she didn't tell me to scoop so I had armpit tits, the back was riding way up, I could pull it miles away at the front etc. But she said the back/armpit fat meant I couldn't possibly go down in the back. She just didn't really know what she was looking for.

Bravissimo fit by eye too - not a problem there!

Surely fitting by eye (at least as a final check) is far far far more reliable and important than fittig by measurement.

SarahNoDuck Sun 21-Jul-13 18:41:40

haven't used M&S for years since they refused to actually measure me. they said they don't measure, just make sure you have the right "fit" in any particular style. was also laughed at while heavily pregnant. sad

IME the best fitters fit only by eye - but if I was retraining an entire sales force the size of M&S's I'd probably let them use a tape measure (with new measuring guidelines) as a baseline but then teach them how a good bra should look too. The difference between how they fit now and how they should fit is pretty significant and I think many fitters who had been there for a while might struggle to adapt.

But eyes should always be used - a tape measure is never as good as seeing the person in the bra

WeAreSix Sun 21-Jul-13 19:36:54

Latest Tweets:

@marksandspencer: @Vickilovespink thanks, I'll make sure our Lingerie team see this and review what's happening in stores.

@Vickilovespink: @marksandspencer I think you're missing the point tbh, it's the training that's the problem & the available sizes stocked not the fitters

Vagazzled Sun 21-Jul-13 19:48:33

The Willows, Torquay.
Measured me as a 36D, currently wearing (a very comfortable thanks to Statistically) 32F confused

JacqueslePeacock Mon 22-Jul-13 10:49:51

Cambridge (while breastfeeding) - fitted me a 38C when I'm a 32 GG
Leeds Briggate - fitted me a 36C instead of a 30E

But what is the point of naming the stores? It's the fitting system they're trained to use that is wrong. The stores are doing it "correctly" according to their measuring system.

To sort this out they would need to:

- change the measuring system
- retrain the staff
- stock larger cup sizes
- stock smaller band sizes

which sounds like a fairly major overhaul.

FoxPass Mon 22-Jul-13 10:58:44

WeAreSix did you tweet them a link to this thread?

WeAreSix Mon 22-Jul-13 11:57:35

JacquesiePeacock when I first tweeted M&S about it they asked me to name the store where I was incorrectly fitted. The point of giving them this thread is to prove that it's not the fitters in store but their training. They have, so far, failed to see that bras being fitted by adding 4/5" is a problem with training. Only as an 'isolated incident'.

FoxPass yes, I have. They haven't acknowledged it though...

I tweeted it too think I got a thanks we will send to the lingerie team message in response

I see. just an isolated incident. about 200 isolated incidents at least according to this thread alone. maybe we are all really unlucky and get fitters in bad days wink

JacqueslePeacock Mon 22-Jul-13 12:03:21

Let's hope they listen, then!

I must say that I can't see the rationale for adding 4-5 inches to the band measurement at all. It would be a bit like measuring your legs for jeans and then adding 5 inches - you'd have the trouser legs flapping along the street (similar to my breasts in an M&S-fitted bra!).

elpth Mon 22-Jul-13 12:37:56

"fitted" at Edinburgh Princes St and the bra was so uncomfortable that the underwire dug in at the side. So I took it back and complained. They were really rude and said I should have been fitted. When I said I had been, they didn't believe me until I told them my name and they looked back at the fitting records for the day I bought it... Eventually they swapped the bra for another but wouldn't give me a refund. The new one fitted as well appallingly as all other M&S bras I've ever had so I thought that was fine til reading the bra intervention threads here.
Sadly my quest continues because despite making the journey into town with a small baby to Bravissimo, they also fitted me wrongly (acc to the lovely ladies on here). But the wrong Bravissimo fit is still a MAJOR improvement on the wrong M&S one plus I didn't manage to get back into town until I figured I'd had the bra too long and it wouldn't get exchanged. So I'm just sticking with this one til I finish breastfeeding and then will get Bravissimo to fit me (and be armed with bra guru knowledge so I don't leave unless I also think it fits!).

BlameItOnTheBogey Mon 22-Jul-13 12:52:43

It is such a shame though. M&S should be the 'go to' place for bras; easy to find anywhere in the UK, reliable-ish quality etc. But everyone knows that they don't know how to fit bras properly so they lose out. Isn't there some statistic like 80% of british women are wearing M&S knickers? It should logically be the same for their bras but the sizing thing really lets them down.

I haven't shopped there for bras for over 15 years - always go somewhere like john lewis now. If M&S could only really invest a bit in proper fitting and make this an area of specialty, then they would surely get women in droves picking up their bras there. (Although I guess it would take a bit of time to turn peoples' opinions back after years of awful fittings.)

I wish they would sort it out.

Has anyone tweeted or emailed any journalists yet?

I'm thinking Amber Graafland at The Mirror, Deni Kirkova at The Mail, Christine Earle at The Sun? Plus some broadcast? Loose Women is off air until September but their planning team are around.

Happy to take this on if not already happening. I'm working on a story with two of them already so I can just slip this in.

calilark Mon 22-Jul-13 13:07:28

Plymouth Drake Circus. I wear a 36 GG and they fitted me as a 44 E saggy

LieweHeksie Mon 22-Jul-13 13:25:34

Here is their sizing chart:

If you are a 46C you have negative breasts smile

And according to that I am a 36G. <hollow laughter>

LieweHeksie Mon 22-Jul-13 13:26:03

But at least that chart shows that their staff are following instructions smile

VillaVillekulla Mon 22-Jul-13 13:35:00

What a peculiar chart. I've never been measured in M&S but according to their chart I would be a 34B (I'm actually a 28E-30DD).

It's weird that they don't even have the larger bust/smaller back sizes on the chart when they stock bras in those sizes. They definitely stock 30Es. In fact, I think they go up to 30G but they don't have anything bigger than a 30C on their chart confused

WeAreSix Mon 22-Jul-13 13:49:52

That chart makes me a 34E. I'm actually a 28 / 30 F-G. And yet staff told me I was an A cup...

NotAQueef Mon 22-Jul-13 13:52:49

Who is the new woman that's been brought in by M&S - maybe tweet her direct. HQ don't seem to be getting the message!

NotAQueef Mon 22-Jul-13 13:53:39

Belinda Earl

WeAreSix Mon 22-Jul-13 14:07:16

I can't find her on twitter. Hmmmmmm. Maybe an email and link to this will suffice? She's quoted as saying she listened to customer feedback.

NotAQueef Mon 22-Jul-13 14:55:32

Go for it - it certainly can't hurt

FoxPass Mon 22-Jul-13 16:07:45

They've been tweeted and given a token response, I agree contacting journalists is a great idea!

NotAQueef Mon 22-Jul-13 16:22:38

It's so hard to fit a catchy and meaningful message on this topic in 140 characters at least it is for me

I did use hash tags of 'm&s bra fit is shit' and 'we don't add 4 anymore' at one point!

FoxPass Mon 22-Jul-13 17:25:36

grin at those hashtags

Subtle huh!

ok, so once the royal baby furore is over I'll put together a brief for a few journalist contacts. It'll be August, silly season, perfect story to be made into a media storm while the news is quiet. See you on the other side M&S grin

ps since you're reading this M&S, and I've made it easy for you by naming some of the journalists I'll be talking to, perhaps you'd like to do the Right Thing and use the opportunity to announce a new nationwide bust measuring strategy. Go on, you know you want to...

I like your thinking Starship - if you need any help feel free to PM me.

WeAreSix Mon 22-Jul-13 21:47:32

Go Starfish! smile

NotAQueef Tue 23-Jul-13 09:54:34

Yay go Starfish. M&S could really use this to their advantage if they play it right!

Xiaoxiong Tue 23-Jul-13 10:07:31

I think timidviper's story about her poor DD's awful experience basically sums up the logical extreme of the "add 4 inches" thing if the cup letter is based on the difference between your under and overbust measurements.

If the M&S measuring method then adds 4 inches to the measured ribcage size, that implies that your overbust measurement must be at least 4 inches larger than your ribcage to fit into any bra, even a AAA. Because otherwise it would be a negative number confused

missbopeep Tue 23-Jul-13 12:25:22

Marble Arch Oxford St- though it was some time ago. Put me in a 34B and really I am a 32D or a 30DD if any 30s exist.

colditz Tue 23-Jul-13 12:26:50

Leicester tried to put me in a 44c, despite it clearly not fitting. I am a 38 g

HeyLuciani Tue 23-Jul-13 13:57:10

M&S Marble Arch told me that I was 36E. The bra they gave me to try didn't feel right - there was no 'lift' and boobs felt flat. The bra lady told me that it was probably just the style and I should try other bras, but none of them felt right. I'm usually a size 8, (maybe 10 in tight fitting tops) and 36 seemed a bit big to me confused. Went to Bravissimo and John Lewis who both measure me as 30g or 32ff, depending on the bra - these sizes fit and give me a good shape.

colditz Tue 23-Jul-13 14:04:11

And, marks and spencer, we told you what to do about your flagging children's section five years ago. You haven't listened.

Fluffycloudland77 Tue 23-Jul-13 14:06:22

M&S could actually turn this around into a marketing success if they said "want to lose half a stone? Get measured for a bra in the new way and look slimmer". They could re-educate women all over the uk. Or just limp on being a bit crap.

I read an article ages ago about a breast surgeon in the nhs who had his nurses trained to fit bras properly on women requesting breast reductions, they found all of them had the wrong size bras and most of them didn't go through with the surgery as the new bras eliminated the back aches they had been suffering. I tried to google the article and I cannot find it anywhere.

I'd heard similar too fluffycloudland, and when I went with a friend for her consultation for an NHS reduction one of the things he did was check her bra fitted properly.

Fluffycloudland77 Tue 23-Jul-13 14:11:37

They'll just limp on being crap, won't they?

BabCNesbitt Tue 23-Jul-13 14:15:13

Was fitted as 38D in M&S Cambridge. Bravissimo fitted me (correctly! difference was astonishing!) in a 30G.

Goodness BabC - you could probably have put the 38 on over your head!

Kingston upon Thames

NomDeClavier Tue 23-Jul-13 14:18:06

Great idea starfish!

I would use M&S if they fitted right. I do buy bras from them when I'm certain on size but the assistants just put me right off even going in be side I know they'll get it wrong

I was measured by M&S was a 36D.

I'm 32F.

piprabbit Tue 23-Jul-13 14:23:29

Also - back measurement = actual measurement is much more logical and simple to understand, then 1 size per inch difference on the dangle. It just makes sense in a way that the add 4 minus something, make up a size technique currently used doesn't.

FairPhyllis Tue 23-Jul-13 14:39:14

What's the point in even talking to M&S? They fit you according to what they have in stock. They don't have anything in small back sizes with large cups. I just measured my self using the patent MN method and apparently I'm a 30. Yet there are only 7 bras on their website in that size: what are the chances of me finding my size in my local store?

FairPhyllis Tue 23-Jul-13 14:39:50

30E that is.

We know. Believe me. But they have responded to pester power before and given that they are pretty much the biggest retailer of bras (and probably the biggest fitters too) it's worth a shot.

I feel like going into m&s, standing at their fitting room door and telling people not to go in....wonder how long I would last until they kicked me out?!

KatoPotato Tue 23-Jul-13 14:51:43
KatoPotato Tue 23-Jul-13 14:52:28
BabCNesbitt Tue 23-Jul-13 14:55:46

It was a bit saggy :D The fitter in Bravissimo laughed when she tried pulling it away from my back!

MissStrawberry Tue 23-Jul-13 15:20:31

Went into M&S today with 5 possible sizes to try. Didn't have a single bra in my size to even try. They seem to think they are doing something amazing by stocking "DD+."

SorrelForbes Tue 23-Jul-13 15:23:16

Spottyteacakes I've done an impromptu intervention in M&S on a woman bra shopping with her teenage daughter. They were picking up something like 36As and I just couldn't help myself blush. They were like this [shocked] confused

I scuttled away quite quickly.

Sorrel did they listen to you?!

SorrelForbes Tue 23-Jul-13 16:49:08

I'm not sure. They did hang the bras back up so I'd like to think so. grin

Auntfini Tue 23-Jul-13 17:10:29

I went to m&s today, to see if they stocked 30gg (silly me). The assistant said I looked more like a 34d and asked where I had been measured...

Ha ha! Did you resist the urge to reply "by someone who has a clue?"

MissStrawberry Tue 23-Jul-13 17:32:30

I demonstrated how I had been measured to the lady in Debenhams today grin.

she probably thought we were mad. ..but in the absence of physically being there it's not bad really!

woollyjo Tue 23-Jul-13 18:04:06

Shrewsbury said they couldn't fit me as I was an 'odd size' (thanks for that). I now know I am a 32E not that odd at all really.

Chichester. Fitted me as a 34C. I'm a 30E.

MissStrawberry Tue 23-Jul-13 18:14:56

She said it was an unusual way of doing things grin.

auntpetunia Fri 26-Jul-13 23:31:10

Oh don't start me on M&S bras, today Southport tried to find 32ff asked staff who told me I wasn't that size and more like a 36b!!! This without measuring me and just looking at me in my vest top. I laughed and asked was she joking? She said In her trained opinion I was never a 32. I was so tempted to strip and show her my lovely Freya bra as supplied by my local indi bra fitter so she could see the label.

JacqueslePeacock Fri 26-Jul-13 23:45:20

Oh you should have! grin

auntpetunia Fri 26-Jul-13 23:54:30

Ha Jacques think dd aged 11 would have died on the spot. I just shrugged and said never mind I'll go somewhere that knows how to measure!

Oh god. Now not only are they mis-fitting the women who ask for a fitting, they are trying to mess with people in correct bras. Oh joy.

SorrelForbes Sat 27-Jul-13 06:47:17

"In her trained opinion".

Ha ha ha ha ha ha ha ha ha ha ha ha ha

SorrelForbes Sat 27-Jul-13 06:48:10

Morning Stats.

Why are we awake so early on a Sat? Must be kids!

Too used to dragging my ass to the gym at 6am, and a 3 year old who comes leaping on me with her sharp knees and elbows...owowowowowow!

sleepywombat Sat 27-Jul-13 07:02:50

Its not just M&S though is it? - It is almost every department (& most lingerie) store all over the world.

Have lived in France and now in Aus, been measured 34 A (& once 36AA) or equivalent everywhere. According to the site linked on here, I should be in a 30 D. Cannot find any bras in that size in any shops here.

Perhaps some sort of international bra measuring movement needs to be established?!

I think a 30D is an 8D in Australian sizes.

And yes, it is almost every store - although some are getting it. In general John Lewis seem to do it right (not to Bravissimo standards but much closer!), Debenhams is variable but seems to have retrained at least some of their staff. Same for House of Fraser. Of course the problem is, if you don't know what you are looking for then you don't know if you have a new or old style fitter. I think someone said that Selfridges are doing it correctly too although I couldn't swear to it.

mirai Sat 27-Jul-13 20:20:22

Seriously MN needs to start a campaign about this.

I did wonder whether someone with the enthusiasm and forthright approach of Gok Wan would champion somehing like this.

I could just imagine him running round M&S with SorrelForbes staging interventions at the doors of the fitting rooms.

First of all they would of course have to demonstrate live on TV by measuring her bangers leaning over!

<then I saw that the bras which carry his name use the old +4 measuring guide...>

We did try joy...probably because of the aforementioned +4 nonsense

JacqueslePeacock Sat 27-Jul-13 20:51:51

Didn't M&S have a campaign on badly fitted bras a couple of years ago though? (The irony!) I seem to remember some posters with statistics about how many women are wearing the wrong size bra ( probably because they'd been fitted at M&S).

Melty Sat 27-Jul-13 20:53:09

Trinny and Susannah?
They were quite big about getting women into decent bras...

WeAreSix Sat 27-Jul-13 21:16:08

Still no twitter reply. I'll try again Monday...

Sounds like you've joined me and Sorrel on their "crazy bra ladies" list

SorrelForbes Sat 27-Jul-13 22:20:55

Is it wrong that I'm a little bit proud that M&S now ignore me grin

sleepywombat Sun 28-Jul-13 05:28:51

Yes, can only find 10Ds in Australia & even that pretty rare (very few styles), will be doing online shopping!

Incidentally, GokWan is fronting the new Target (our M&S equivalent) campaign & is on ads at the mo saying 'fitter in every store', 'you have no excuse not to get the right bra size'. Bras in Target start at size 10 (32).

Sophiathesnowfairy Sun 28-Jul-13 06:57:51

Just to add my two pen etch, I couldn't resist as I have whined about this for years. marks and Spencer in Solihull would have me in a 36B I am a 34 D. I couldn't believe the diff when I discovered it!

FoxPass Sun 28-Jul-13 21:57:39

yy to a mumsnet campaign!

I am wearing a 30dd after years of badly fitting 34b (thanks M&S!) I cannot believe the difference a properly fitting bra has made to my boobs. they look lovely and I feel so comfortable!

so thank you ladies thanks now I just need to get my mum away from M&S and her supposed 36 back size!

VillaVillekulla Mon 29-Jul-13 10:37:24

Sleepywombat Elle Macpherson does some styles in 8D. You could also try 10C as I think some Aussie brands (like Elle MacPherson) come up smaller in the back than UK brands. Have you looked at Zodee - It's an Australian size and starts at size 6 (28") back.

sleepywombat Tue 30-Jul-13 01:13:17

Great, thanks VillaVillekulla, will check them out!

My Panache bra has an Australian size label in it (8E / 30E).

justabigdisco Mon 05-Aug-13 07:57:53

Just to rejuvenate this thread - another thing that really gets me about M&S bra fitting. You can't get any 'advice' without a sodding pre-booked appointment! Any request for a quick check of fit is met with a snotty 'sorry we're too busy, you should have made an appointment'. This happens every time, not just a one off. I can't always plan when I need a bra checking when I'm shopping with my 1yo!
Anyway since I realised they don't even stock the 30F that I actually am (measured at JL, bravissimo and HoF), I'm quite happy to say I'll never shop for a bra at M&S again.

Fairylea Mon 05-Aug-13 08:06:23

Norwich and croydon. Both fitted me as a 34D.

I'm a 30g.

Not me but a friend got measured in m and s Bristol. I don't know sizing but to make the bra 'fit' they told her to pull it right down so the cup was smooth on her boobs but the underwire was then about an inch below her boobs on her rib cage. Apparently this was ok as the cup 'fitted' but I can't see how it was supporting her boobs at all if it wasn't even touching them!

WeAreSix Mon 05-Aug-13 20:43:25

I'm going to share the link on twitter for M&S. Again.

littlecrick Mon 05-Aug-13 21:43:08

I have lived all over the UK and have never received a decent fitting in a Marks & Spencers shop. I've been measured as everything from a 34D to a 38C and my weight has remained the same for years.

Hopasholic Mon 05-Aug-13 23:24:19

I had a fitting recently, 36D at M&S. Not one of the 15 bras produced fitted. The assistant wouldn't budge on the measurement even though it was clear tht they just didn't fit.

I did it as a bit of an experiment as Sorrel had me down as a 30E

Went to John Lewis who confirmed 30E and I purchased 3 beautiful bras.

M&S are shite!

LynetteScavo Mon 05-Aug-13 23:31:32

Well, I bought 2 fantastic bras from M&S...and thought I'd buy a third, so ordered another bra in the same size, and merrily wore it for the day...only to discover it was nowhere as big, even though the label said it was the same size. confused

Tubemole1 Tue 06-Aug-13 00:19:49

London Marble Arch.
Said I was a 32B. I have a v wide back so knew it couldn't be true. I'm a size 20 ffs.
Anyhoo, popped down the road to Debenhams Oxford Street, met a lovely bra fitter there, she made me relax and said I was a 38 D. Then she went around the store picking up about 10 different styles in the correct size and advised me on the best ones for me. I will go back.

celticclan Tue 06-Aug-13 09:40:08

M&S had me measuring at 36C when I should have been about a 30e. I haven't shopped at M&S for years but I remember back in the 90s they rarely stocked bras smaller than a 34 and the 32s only went up to a C cup. M&S are only to measure you at 30F if they don't stock that size.

celticclan Tue 06-Aug-13 09:41:21

Not going to measure you.

mirai Wed 07-Aug-13 07:39:13

Have they replied at all? It's madness that they're ignoring all this. They could really spearhead a change... Why don't they??

Relaxedandhappyperson Wed 07-Aug-13 07:43:49

Tweeting about bras?

My god - do you have nothing better to do with your life? Make a proper complaint if you feel like it - but "tweeting". FGS!

Twitter is SUCH a stupid invention.

flatmum Wed 07-Aug-13 07:45:05

every one I've been in. I get my pants from M and S but you couldn't pay me to get a bra there - they're woeful

tomatoplantproject Wed 07-Aug-13 07:47:38

Bath - the fitter was really sloppy.

I then went to selfridges and got fitted by a lady who really took her time.

VeryDullNameChange Wed 07-Aug-13 08:53:47

Seconding (thirding, fourthing) John Lewis for a good basic fit.

This is a huge opportunity for M&S if they could take it - they do make bras in lots of common sizes that women would be intervened into. 30D through to 34GG must cover a big percentage of women and they'd move a lot of women like Dooin down from sizes like 44C, which they don't stock, into 38G which they do. All they have to do is up their game on the 26 and 28s ( most M&S customers aren't that slim but they want to hook the teenagers young and keep them for life), and broaden their 30 range so it goes to GG rather than D and they're laughing, because Sainsburys, Asda and New Look would never be able to shift their range fast enough. Admittedly "We're sorry we've been torturing your boobs all these years but we're going to do better now" will be a tough slogan to pull off.

Coconutty Wed 07-Aug-13 09:13:18

Milton Keynes, totally misguided me.

DoristheCamel Fri 25-Jul-14 12:47:59

Did M&S ever respond to this thread/tweet?

Tiggywinklespinny Mon 28-Jul-14 07:36:44

Plymouth Devon, I'm a 32F in Bravissimo. M&S measured me as a 38C...38 ffs!!!!! Their bras are overall a poor fit I feel.

Picturesinthefirelight Mon 28-Jul-14 08:07:23

Hanley fitted me as 34/36C

I'm actually 32 D/DD

Picturesinthefirelight Mon 28-Jul-14 08:08:05

I measure closer to 30 band (31) but 30 band us far too tight.

Marks continues to deny any problems at all...

Picturesinthefirelight Mon 28-Jul-14 08:10:36

Have to admit M & S is the only place I can get 12 ye dd a bra to fit (but I don't let them measure her.

She's wearing 28B (I think she's closer to 26C but they don't make them. Elsewhere I can only get 28 band in AA or A

HotPinkWeaselWearingLederhosen Mon 28-Jul-14 08:19:00


Before breast surgery I left in tears as they wanted to know what was "wrong" with me. And said they didn't have bras to fit me. (To be fair I had a similar but more polite experience in Debenhams as well hmm)

Banbury (after surgery)

Wanted to put me in a 34D - I'm a 30FF.

BookFairy Mon 28-Jul-14 08:29:52

Southport : 36B.
I am actually 34DD.

Not surprised M+S are denying that there are problems, have you seen their new ad campaign?

York fitted me as a 36D when I was a 32F.

Chopsypie Mon 28-Jul-14 08:54:31

Middlesbrough m&s fitted me as 38e. I'm a 34ff

Littlemoocow Mon 28-Jul-14 09:01:44

Cheadle measured me as 36d and I am actually 32f

AnnDaloozier Mon 28-Jul-14 09:09:41

I think they don't want people to feel they have weirdy big boobs. Plus bigger bras are more ££ to make so profit is less.

I buy off figleaves or from local place in the south west

enormouse Mon 28-Jul-14 09:28:56

Over several years

They measured me as a 32c. I'm a 28e.

SilveryMoon Mon 28-Jul-14 09:32:28

Staines - measured and sold me a 40C. I currently wear a 36DD.

DoristheCamel Mon 28-Jul-14 09:33:12

Hey - evryone - this is a really old thread.

Its over a year old.

I came across it when googling where to go to get myself measured. I wondered as 1 year has passed if M&S had responded and how.

Does anyone know?

ivykaty44 Mon 28-Jul-14 09:41:25

Leamington spa were rubbish at best

Doris I tweeted them extensively but they just deny and say everything is an isolated incident

MagicSeeker Mon 28-Jul-14 12:43:16

I went to the Swindon store to be measured for a nursing bra in December. The lady who measured me said they didn't have the size she thought I was in stock, "but this one would be ok instead" hmm Needless to say I left it and got one from Bravissimo! In fact, I had a consultation on the phone with them and the lady got the size spot on - it fitted perfectly when it arrived. I'll never buy a bra from M&S again.

Snog Tue 29-Jul-14 06:54:53

m&s seem to think the customer is always wrong and when I have shared my customer experiences in a helpful and constructive way with HQ they responded arrogantly and dismissively.
eg The lighting in your changing rooms in my local branch makes me look awful in everything met with
a response that there was nowt wrong with the lighting in their excellent changing rooms!!!
No wonder they aren't doing well on clothing. Most folk want to love M&S but its hard to like in reality.

lurkingfromhome Tue 29-Jul-14 13:31:36

Princes Street Edinburgh. Insisted I was 36C, am actually a 32DD.

That's who I tested out lurkingfromhome -a 30hh in a 36f. No, I don't think so!

tobiasfunke Tue 29-Jul-14 14:06:29

I remember this thread! Things don't seem to have got better. I went in - I know what size I am. Bought a twin pack of bras. One fitted, one had 2 different cups sizes on the one bra. Took it back.
The cheeky woman on the desk told me what did I expect if I didn't let them fit me. Not sure how this would've improved their poor quality bras.

Bought another 2 of a design that I had had before. The underwiring in both bras snapped in the middle of one cup withn a few weeks of wearing. M & S underwear is now worse that Sainsburys. How did it come to this.
There was a group of 10 people being trained by 4 senior managers. Waste of money if they can't get the basics right.

leedy Tue 29-Jul-14 14:35:33

Outside the UK, in Dublin pre-babies I was informed I was a 36AA, I was a 34B. Post-babies I got 38B (not sure why I went back, to be honest), I was a 32DD. They are almost astonishingly bad.

JellyStrawberries Tue 29-Jul-14 14:38:20

Leeds Briggate had me as a 38C when I was a 34G. So wrong!

Itscurtainsforyou Tue 29-Jul-14 14:38:55

I went to buy a f-cup bra at the Grimsby M and S once. I asked the assistant for help finding one and she said to me "oh we only stock bras for the firmer breasts"!!!
Cheeky cowshock

allmycats Tue 29-Jul-14 14:48:57

Doncaster said I was 38B - I am actually 34D or 32F (33 back size). M&S were insistant that I needed to add 4/5" to the back size. They
are fools !!

JoanJettPack Tue 29-Jul-14 14:56:40

My mum went to her local one in St Helens. They told her she was 42B.

I work in retail and do bra fittings on a daily basis and knew this was way off, so last time I visited her, I took my tape measure and she's actually a 38DD.

PenelopePitstops Tue 29-Jul-14 14:57:49

Measured as 40a in the fort Birmingham.

Then told 'well it will be hard to find a bra that fits both boobs as they are such different sizes'.

Same woman also said 'most of your boob is under your armpit, that's why you have a small cup size'.

Bravissimo measured me as 34d which looks FAB!

Baddderz Tue 29-Jul-14 15:02:37

M and s debt out me in a 36dd
John Lewis put me in a 32f
Looks so much better!!

Baddderz Tue 29-Jul-14 15:03:08

That should read derby

ScrambledSmegs Tue 29-Jul-14 15:18:47

I am so tempted to go and get fitted in M&S (Marble Arch, only the best bad fitting for me wink ) just for the sheer entertainment factor of it. I average a 30G.

The sad thing is, if you don't have larger breasts to make you try Bravissimo in the first place, you're unlikely to head into a store where you're going to be fitted correctly, especially if you're young. My first bra-fitting experiences (post crop-tops) involved me going into John Lewis with my mum, and them fitting me in a 36B. I was 14 and size 6-8, it was an atrocious fit - the band was so loose that I could get both hands under it with room to spare, it should have given the fitter an inkling that it was the wrong size but no.

Of course this was 20-odd years ago now, for all I know they've improved. Have they?

Shame M&S didn't take it on board last year, Statistically, but I can't say I'm surprised.

ScrambledSmegs Tue 29-Jul-14 15:27:36

And re: the bravissimo point in my previous post, how many women don't realise that they do need a D cup +, that it isn't some weird 'huge' cup size and that it is actually quite a normal size?

I blame the media with their guesstimates of celebrity bra sizes. Katie Price, 34F? You're having a giraffe, mate. I'm both fatter and smaller of boob than her.

Furball Tue 29-Jul-14 15:51:53

Who invented the + 4 " though, as it really does sound crazy. Imagine doing that with your waist! You'd need more than a belt, maybe that's where braces come in grin

mychildrenarebarmy Tue 29-Jul-14 16:05:04

Lakeside. They measured me at a 40C but I am actually a 38FF.
Basildon also measured my preteen daughter as a 28A but she is actually a 30C.

mychildrenarebarmy Tue 29-Jul-14 16:11:55

I have now noticed that this is an old thread. Surely the fact it has been resurrected with people telling the same old story from so many different stores should tell them something!

ScarletButterfly Tue 29-Jul-14 16:14:04

Darlington measured me at a 40B. Newcastle Eldon square put me at a 38A.

I'm wearing a 36 EE.


VanillaHoney Tue 29-Jul-14 17:52:28

Bexleyheath. Totally wrong size after fitter made a lot of fuss about not doing fittings without an appointment. Even if fitters are standing around doing nothing..

Also tried Bluewater but staff was do unfriendly I decided to give it a miss.

I like M&S just not for underwear...

NellyNoodle1 Tue 29-Jul-14 21:13:52

Merry Hill Dudley convinced I was a 36C - I'm a 34F.

swooosh Tue 29-Jul-14 21:15:04

Bishops Stortford. Told me I was a 36 c. In fact a 30F:

MsVenus Tue 29-Jul-14 21:20:16

Liverpool Church st said I was 32B. Debenhams measured me in at 30D and it feels so much better.

FishRabbit Tue 29-Jul-14 21:23:45

It's shocking that they've just ignored this. Maybe the guardian should steal all your research and write a brilliant article.

I wear a 36D... Bristol M&S said I was a 30B. I wore it to work. My ribs bled. I took it back and told them the extent. They nodded and said "ok! Do you just want a refund?"

How on earth did they manage that FishRabbit? Surely your boobs must have been exploding out of it (a 36D is designed for someone measuring 36 under and 40 over, whereas a 30B is for 30 and 32!)

They never fail to surprise me

FishRabbit Tue 29-Jul-14 23:33:29

I'm not really sure. I'm also not sure why I bought it when I was spilling out of it and it really hurt. I assumed they knew best as they were the experts and I was just someone who thought I had bigger boobs than I did...

NancyFancyPants Tue 29-Jul-14 23:37:27

Solihull Mell Square.

Fitted me as a 38a/B.

I'm a 34DD!

Spurtle Wed 30-Jul-14 00:02:43

Aberdeen fitted me as a 38c. After trying a few on, all of which looked awful, she concluded that I was oddly shaped and would just have to make do. I was 18 at the time, had a horrendous body image, and left very upset. I'm currently a 32ff, and back then would have been a 30 back most likely. I hate m&s for doing that to me! I still remember the feeling of humiliation at being told I was an odd shape.

SorrelForbes Wed 30-Jul-14 10:47:13

30GG fitted in M&S Plymouth as a 36DD/38D. That worked well...

RufusTheReindeer Wed 30-Jul-14 13:11:43


Measured dd as a 32b

She is a 28 d (I'm a bloody 34 and I'm twice her size) (actually make that 3 times her size)

Unlabelled Thu 31-Jul-14 12:30:36

This is the reply I just got from m&s regarding their bra fitting

@marksandspencer:We've listened to customers & revamped our bra fitting service - see here for more details smile

HazleNutt Thu 31-Jul-14 12:39:55

So what's the revamp, that you can now book an appointment online to be fitted as a 36C?

HazleNutt Thu 31-Jul-14 12:46:07

and the "expert" on their video goes: "So you're 31,5 so you add 5 or 4.."

HazleNutt Thu 31-Jul-14 12:46:14
Unlabelled Thu 31-Jul-14 12:48:36

Utter crap..I referred them to Bravissimo.

seainasieve Sat 13-Dec-14 15:51:57

I realise this is well past the tweets of OP, but thank-you to everyone in this thread, I feel a bit more normal now.

Went to M&S Norwich to be fitted - I'm half way through my first pregnancy and my old bras are not quite so comfy any more (also thought I should get some non-wired) My back measurement was 33" and got told I was 38A! Apparently the 5 inches she added to my back measurement was to allow me to breathe (?!).

Felt really pressured into buying a really poorly (fitter said it was good) fitting, HIDEOUS, white bra that didn't really support anything. I found it hard to argue with her, and only managed to get out because I didn't like the colour (white - they always go grey in this house...). Came out feeling like a fatty and really very upset.

Reading this thread has made me feel a lot less like an odd-boob-shaped-freak smile

I'm still completely at a loss about getting some sort of good fitting bra at the moment though...

Gem124 Sat 13-Dec-14 21:24:35

Anyone said Metro Centre yet?! If not add them to the list!!

NowhereNow Sun 14-Dec-14 00:09:04

seainasieve - there's a Bravissimo in Norwich, I think it's on London Street. They definitely do nursing/maternity bras and there's a guide (only available on the desktop site):

Fluffycloudland77 Sun 14-Dec-14 14:39:59

I've just done the M&S bra size calculator, apparently I'm a 30C.

I'm actually a 28D but hey ho.

tattychicken Sun 14-Dec-14 14:42:30


TInselaffe Sun 14-Dec-14 14:52:05

YY to Norwich and also Newcastle, who I had to argue with to get a refund on my (unworn) bras because "We always fit them correctly, you are mistaken." Much sulking from the 'customer service' rep when I refused to budge and eventually obtained my refund, which I promptly spent in Bravissimo.

Also in Newcastle (later on) much shaking of the head when I was asking about 28F/30E sizes (couldn't afford Bravissimo all the time!) as "You aren't that size/don't look like that/that size doesn't exist." Ta very much. Quite an anomaly actually as I find people in shops are usually much friendlier Oop North.

AuntieStella Sun 14-Dec-14 15:23:54

I just did the calculator too.

I'm a 36G. It fits really well. Despite all the answers about the fit of current bra being completely fine, they wanted to put me into a 38F.

I tried DD's measurements. The tool does not cover teens who are shopping for a first bra. It seems to stick you in 28AA regardless of actual measurements.

Seainasieve, have a look at this guide

With a 33 band you would be either a 32 or a 34 - as you are PG probably the 34 to allow a little room for expansion!

AlmaMartyr Sun 14-Dec-14 16:53:43

Haven't shopped there for bras since I was measured as a 38C (I was 32GG) and told they refused to sell me underwired bras because I was too young (18, and have had a huge chest since I was 12). Ridiculous. Very happy with Bravissimo and Brastop instead.

Smurfingreat Sun 14-Dec-14 16:57:33

I used to work as a bra fitter for an independent store and have many times wanted to go into M&S and tell them how wrong they were in terms of fitting. The final straw came when a lovely, but very shy 18 year old girl and her Mum came into our shop and the daughter was in tears because M&S had told her that it was her fault she was finding it hard to find a bra as she was a "funny shape", I was livid. (She was a very normal 30F cup).

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