I'm mortified at the thought of returning a used item! I bought some jeans from New Look (losing weight so didn't want to commit to an expensive pair) at the end of December. I've worn them several times but yesterday when I put them on I noticed the thread had unravelled all up the side of the zip on the crotch, so there's a massive hole and you can see my underwear if I put them on! Do I suck it up and accept that I only spent £25 on them or do I return them?
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