Tk maxx returns...help

(10 Posts)
Jammygal Tue 11-Dec-12 20:51:34

Thanks for all your replies. Well I exchanged item and there was no problem as they have extended returns ATM due to peops chrimbo shopping!!!! So ignore the return dates ATM they mean sweet f.a. ;)

RamblingRosa Mon 10-Dec-12 11:41:50

I think it's two weeks for refund and one month for exchange/credit note.

HyvaPaiva Sun 09-Dec-12 22:07:48

I recently returned something from TK Maxx online to a local store. I noticed that unlike normal online receipts where it says '14 days to return' or '28 days to return', it specifically said 'return by date: 30 November 2012' so I think they might be strict. They'd probably exchange it though.

mysteryfairy Sun 09-Dec-12 21:18:03

If the item is worth more than a few quid and not ridiculously heavy I would return by post. You will have to pay but I bet they just refund rather than go to hassle of rejecting it.

RipMacWinkle Sun 09-Dec-12 21:00:18

Ah online might be different. I was talking about an instore purchase.

sosadforhim Sun 09-Dec-12 20:53:43

I bought a bag which sat in a cupboard for a year with label on. Took it back without receipt and they let me exchange.

Jammygal Sun 09-Dec-12 20:50:43

I bought it online and return date was the 7th.....am I buggered????

RipMacWinkle Sun 09-Dec-12 20:46:52

I could be confused but I'm sure our local TK Maxx has an even shorter return date like 2 weeks or something? I'd check your receipt.

RedTinsel Sun 09-Dec-12 20:14:13

I found that they're really strict about the dates. I think you might be able to exchange it but not get your moment back.

Jammygal Sun 09-Dec-12 20:12:10

Have narrowly missed 28 day returns date (7th Dec) for item bought last month.
Will they take item back if I go tomorrow or do I just have to lump it????

Thanks peops in advance x

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