Golly - have never ordered from wrap before but was tempted by a top. Of course its no good as ridiculously huge so sent it back last thursday first class - which I had to pay for.
Haven't had acknowldegement that they've received it so phoned today and was told to allow 10 working days as they're busy. And then if it doesn't turn up - I chase the PO and can only claim up to £46 from the PO - wrap accept no liability at all despite having prrof of postage.
OK - sure thats all in the small print but its very out of step with other stores I buy from online.
So just a warning really - if you order from them and want to do a return - do next day guaranteed delivery if you want a guarantee you'll get your money back.
So fingers crossed my parcel does arrive or I'll be out of pocket.
Obviously won't order from them again.
Please or to access all these features
Please
or
to access all these features
For beauty and fashion style advice, join in our Style forum chat.
Style & Beauty
Wrap London - returns - dreadful
37 replies
MrsCampbellBlack · 01/03/2012 11:58
OP posts:
Newsletters you might like
Please create an account
To comment on this thread you need to create a Mumsnet account.