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Boden - I just don't get it.....

2 replies

BedBugsBeware · 11/11/2011 07:25

Am I incredibly naive or are Boden missing a trick. I thought, in these difficult economic times with retailers competing for our pennies, that they would be keen to take money of me. But no, seemingly not. When I tried to add some items to my preview order I was told that I couldn't add to an existing order even though they couldn't fulfil this order til January. When I replied that I wasn't willing to pay a second p&p for an order they hadn't even opened I was answered by a stony silence. Am I missing the point here (btw I live overseas so p&p is a very real consideration)?

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JustAnother · 11/11/2011 07:32

that seems really stupid on their part. If their system really can't cope with that, at least they could offer to cancel your previous order and manually re-enter the new order with both the old and new items.

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Jessicaalbastwin · 11/11/2011 10:39

How pathetic, not doing themselves any favours by doing that.

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