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Tell TalkTalk how you deal with internet safety in your home - £150 voucher up for grabs! NOW CLOSED(63 Posts)
TalkTalk has asked us to find out what Mumsnetters do in the way of internet safety at home.
Here's what TalkTalk say, "The internet is at the heart of our homes and at TalkTalk we believe everyone should be able to have fun online without worrying about the safety of their family. As its Safer Internet Day on 11 February we are encouraging families to be safer online by activating our whole home online security system, HomeSafe. Exclusively available for TalkTalk customers free of charge, HomeSafe protects your whole home online through every device connected to your TalkTalk broadband.
Keeping you and your family safer online is our top priority which is why we have worked with The Parent Zone, to support Safer Internet Day, to share our tops tips for keeping children safe online. With this in mind why not test how internet savvy you are with our Internet Age Calculator. You can see how your internet know-how stacks up against a ten-year old."
So, what are your top tips for keeping your family safe online are? What are you and aren't you comfortable with your children doing online? What role does the internet play in your family life? Have you had any experiences where your child has done something they shouldn't have online? Whatever it is we’d love to hear your thoughts.
Everyone who shares their opinions on this thread will be entered into a prize draw to win a £150 Love2Shop voucher.
Thanks and good luck
We have 4yr old and 5yr old which sounds young but they both use the iPad, DS has access to school virtual learning environment and uses laptop for that. So, we do think a bit about internet safety but they don't explore on their own yet. We do have restrictions on in app purchases etc. I think we content restrictions but I'm not 100% sure. They don't do any internet searches on their own, but we do need to think how we protect them in the future.
Our 3 year old uses the iPad but never goes on the internet and he can't buy in app purchases due to passwords etc already in place. My partner's job is all about IT and he loves everything about computers so he already has ideas in place about the security side of things once the kids start exploring the web (which won't be anytime soon!) If he chooses the Safari icon by mistake he isn't even interested in what it could lead to and turns it off straight away.
Myself and my partner use the internet daily for various activities but neither of us feel that the kids need to use it until they're well into their school years. Theres plenty to do without using the net.
Dd is only 3 so internet is closely supervised for now. Mostly just us finding things foe her to watch on YouTube. As she starts learning to use it and search for things, we will want to set some controls up but haven't yet looked into this in any detail as hope to have a couple of years yet
When I was a teen mobile phones were relatively new and my parents were certainly quite ignorant to the content that I could access easily.
I hope to not make the same mistakes with my DCs. They are only 5 and 1 now, so have minimal exposure to the web anyway, but I will be supervising their use and once that becomes more difficult I will be ensuring we have tight parental controls on all devices that have web access.
I do really worry about social networks and I dread to think what will be out there in 5-10 years time.
Dp and I are quite tech literate.
We are hoping to go down the route of extreme awareness of the horrors of the Internet when Dd is older.
She is 4 at the moment, I doubt she'll have unsupervised Internet access until she's 20
I wish that the boffins at google would come up with a google 'lite' version that streams out the majority of the nasties.
I think that in an ideal world there wouldn't be so much porn online, but the reality is that there is.
Hopefully by the time Dd is old enough to be fully computer literate, technology will have moved on and Internet porn will be passé.
Yeah - our approach with the children (5&4) is that internet access is when we are around (in the kitchen etc.) and able to supervise. Mostly Youtube at the moment.
Turning the volume up is one hint when leaving small children entertained by an internet device as you will be able to hear any changes to the intended activity
Blocks on the internet so certain sites cannot be accessed. All internet use is in public areas such as living room etc
I imagine controlling internet use of teenagers a lot harder though
We protect our tablets and laptops with passwords and Dd (7) knows which sites she can visit. Ds (3) can use apps but obviously can't use search engines yet. I don't let them use the computer alone - they have to be in a communal area. I find some internet security systems a bit frustrating eg one where dh tried to limit dds time on gaming sites also prevented me accessing them.
DS is only 20 months od just now but knows his way around DH's iphone better than me. We should really get some security measures in place but it has always seemed so soon. Will be on this weekends to do list.
My eldest is pretty handy with our smartphones and tablet but he hasn't figured out our security patterns or codes yet! We're not at the stage where we need to monitor internet usage as he's only 2 & a half but we will when he starts using our devices for more than the cbeebies app or waybuloo app.
We have all the usual protections, e.g. anti-virus, ad & pop-up blockers, passwords enabled, etc.
One of my concerns is the pop-up ads that come up during some iPod games. I know of one 10 year old who completed a match.com profile and started getting replies. Fortunately the mother received the dds emails on her phone and was able to put a stop to it.
I have all my dc emails linked to my iPad due to their age. No you tube since the new update as I can no longer check their history. Highest strict settings on browsers on the dc gadgets.
I avoid ISP level filters such as homesafe because they are too crude a tool to be of any use at all. It's ridiculous to think that one level of filtering is suitable for an entire family.
Just done the internet age calculator. Did you really have to include the 'Frape' question?
I'm with talktalk for broadband and have homesafe set up. Younger dc only access the internet in the same room as me.
DS1 has his pc in the kitchen but does use his laptop upstairs as does ds2.
DD still too little, but plan to have a separate 'account' for her with child settings on it and only supervised access. By the time she's old enough for her own phone/tablet I'm sure it will all have changed again....
DD7 and DS4 here, so the internet dangers i perceive they may be at risk from mostly relate to youtube, and possibly when browsing for online games etc. The latter is done under supervision, but the former tends to have less oversight (we are 'around' but perhaps not checking every video)
DD has a cheap tablet, which i have restricted with an app form google play to restrict the apps etc. she has access to. Youtube is accessible, but with the security parameters et as high as possible. In order for the tablet to access google play (and youtube for that matter) I have setup a google account, linked to my own account and for which DD/DS do not have the password, again with strict security parameters.
We have talktalk internet, but have not setup homesafe.
we use bt internet settings to control general internet settings but mostly we just keep a bit of an eye on what the kids are up to
I keep a watchful eye. My children only access the internet in the living areas of the house so I can see what's going on.
My top tip is to have an open dialogue with your children from a young age. That way (hopefully) they will come to you if there is anything they are unsure about. Now they are getting older it is really important to discuss things like Cyberbullying. Their school has a good E safety section on the website and I know they are getting good advice there too.
This scares me about my daughter growing up and it's something I know so little about that it is something I will have to educate myself on. I think some how to guides for parents would be super helpful.
She is already showing a keen interest in my touch screen phone, and she's only tiny...
When my son aged 3.5 uses the iPad it's always under supervision- mainly because it's new! I'm always in the room with him, if not next to him. We have a password set up on iPad and laptop and as he's too young to search for things he asks me to find what he's looking for. The pop ups during games are frustrating and it is a worry he will click through to things he shouldn't. I will look into home safe - thank you. Although you have to enter a password to purchase on I tunes this remains in place for several minutes after and it would be good if this could be stopped so that a child doesn't inadvertently purchase something too. If he wants to watch something on the web through you tube like dancing robots I normally have to watch it first - just because he gets scared of certain clips. But this way I know exactly what he's watching. This will change as he gets older so of course safety measures have to be put in place. We do have a separate folder on the iPad for my sons games so that he doesn't need to scroll through everything, thus reducing the risk of him clicking on or deleting our apps or programs.
I have a 8 year old DS, and an Ipad, like others I have passwords for ITunes and the ipad itself.
He is only allowed on apps I purchase, so I get to screen them to make sure they are suitable, I group them together in a folder so he can go straight there and no click on anything else by mistake.
My fear is that he will want to start using search engines, which scare me, as an innocent phrase googled by a child can bring back some very dodgy sites!
our rule is that when on the computer or ipad it is not in a place hidden away and we walk past and just have a peep to see what our son is doing he is used to it now and we dont interfere with him playing games etc we just want to make sure he is not conversing with some one we dont know. He still messages his friends but we know who they all are, and as long as no one we dont know talks to him we let him play games. But the most important way of protecting your children is helping them to learn to look after themselves by telling them that people may not be who they seem, we also have shown our son news articles, he is 12 years old now and I did have a chat with him about that poor boy who committed suicide after he was blackmailed for photos he sent of himself to a girl. It was awfully sad and I think we should talk with our children about these things so they are fully aware of them and that no matter how real someone can seem online that they might not be who they say they are. Our family use the internet on a daily basis and security is always a worry. I wont bank online as I am so worried about hackers, so now we have one little bank account with a debit card and the balance is only usually 10.00 and we put in money when we want to use it for purchases etc, that way if anyone gets the details they wont mess up our direct debits and leave us with no bank account!
My eldest son has just discovered the joys of YouTube.
I'm very happy that the computer is in the main room as I've been able to check what he's doing. He's been close to clicking on some dodgy clips.
I'm happy with him playing games, but not so much searching.
We do need to do some of the things on that Top Ten list. but I'm happy to say that the quiz thinks I'm more computer savvy than a 10 year old. I beg to differ!
When DS and DD started using the internet it was under supervision, restricted and later always on a downstairs computer that we could walk past regularly and check what was being done. I am fairly tech savvy so they knew they wouldn't get away with anything - though I don't think they wanted to in any case. If several tabs/windows were open I would ask to see any I didn't recognize the name of. We talked to them regularly about the dangers of the internet and things/people not being what they seemed to be.
I am wondering when I need to set controls - toddler DS so no searching by himself yet. Think I will set them soon - just in case he clicks on something I don't want him to see by accident when looking at ok sites - eg somehow gets to bbc news from cbeebies and sees graphic war zone news pictures. Hasn't happened but I don't want it to either, so will be getting set up.
DS are 7&4 & more interested in sport than computers so at the moment only used for homework in communal area. We will put controls in place but I think talking to them about internet safety and people not being who they seem will be the best control.
We keep all internet enabled devices downstairs in full view of everyone to help limit any inappropriate use.
The children have learnt about not clicking through to anything that looks dodgy or inappropriate. We have tried various internet security packages but i end up annoyed at them when they block me from perfectly ok sites for no obvious reason so often we remove the internet security and rely on common sense.
The kids know never to give out any personal details and there are only games that we have allowed them to play which we consider safe like moshi monsters where there is strict control.
Other than once nearly clicking on an inappropriate you tube video - thankfully they have always been careful on the internet so far.
DS is 7, and our tablet allows different profiiles so his doesn't have internet access.
His only access is on the family PC, and he has to ask to change websites from the one an adult has approved. If he wants to watch things on Youtube, an adult must be watching.
We've talked lots about people putting yuck things on the internet, about people lying, and he is very suspicious about things like Moshi where 'they just want you to spend money'
My 2 DCs are just 5 and 2, so I've not done too much about internet security as yet. I've made sure that in-app purchases aren't possible and try to keep a keen eye on what they're doing - although I do tend to use the ipad as a babysitter for when I need to actually do something. I'm guessing it might soon be time to rethink my approach.
This hasn't really cropped up yet as my DCs are too young. I think a problem is going to be mobile devices. We will avoid these as long as possible and have the only internet access the DCs have on our lounge PC. Once they are old enough to have mobile devices with internet access we will have to look at what is available, but technology moves on so fast these days there is little point making plans for 10 years time as things may look a lot different by then in terms of how the internet is accessed and what protection is available . DH is in IT so he is pretty savvy on this sort of thing.
My son is too young at the moment, but the Internet is a part of today's children's lives in a way that it wasn't in our childhoods. It's therefore the responsibility of parents to get knowledgeable enough to know how to look after their children online.
I think the more info & help available for parents, the better & the Internet providers (and mobile phone operators for that matter) should be doing their utmost to help parents understand how to keep their children safe. I will certainly appreciate any help when the time comes.
The problem with online security systems/filters is that they can block sites that are harmless, so long as there is proper supervision when younger children use them. Those blocks can also catch out older people who aren't that familiar with the Internet - my MIL is a new TalkTalk customer and called me over last night because she couldn't get onto Youtube. A quick check revealed that HomeSafe was on, so I switched it off for her. As she is in her sixties, I think she'll be safe on there .
Supervision and communication are key, I think, in online safety. By keeping an eye on younger children, and discussing the pros and cons and dangers of the Internet with older children, a lot of problems can be avoided.
The one thing I worry about is peer pressure. A teenager who isn't on social media websites is out of the social loop, but it leaves them open to dangerous trends as well as potential bullying. And they're mortified at any parental presence on their profiles, let alone at their parents snooping around their private messages. It's a fine line to tread, being a parent of a teenager. I think that the best way to go about it is to encourage them to come talk to you about any concerns, and that they know they'll be listened to.
Twelve year old here and we have Internet access in sitting room only, though was caught with iPod touch under bed sheets last night!
We do have family friendly filters set up on devices but stuff can slip through and also stuff can be blocked.
I am really not keen on YouTube as I'm not sure how quickly very dodgy stuff is removed. He is forbidden to have a YouTube account though he has begged as some of his friends have them from a very young age. Also facebook still not allowed. Apparently I'm horrible. Per pressure as usual is the biggest problem.
Use of computer and tablet is limited to watching youtube videos of sciencey stuff or videos of computer games. DS is never allowed to watch or use online sites without a parent watching.
No online activity without adults present.
Tablet has a profile specifically limited to certain apps and with no access to buying google play store stuff. I can add or remove apps as necessary. We've talked about in app purchases and he knows that they can be dangerous and not good value !! DS is 7
We have 6 & 9 year old sons. The 9 year old uses he Internet with supervision (I am in the same room although not consistently over his shoulder). He understands that if he sees anything not nice, to close the computer and tell an adult. (Same rules as school). We have blocks on Internet too (we are with talk talk and use their safeguards which seem to work very well). Both boys use iPad and iPhone but both of these are password protected and in app purchases blocked.
So far no mishaps!
Main difficulty can be their friends suggesting sites/apps that I don't think are suitable for their age - but generally I can find similar alternatives that are ok.
I am 13 according to the Internet age calculator
2 year old dd can't access the Internet without us as our phones etc are passworded. She plays on a few apps on our phones but its not possible for her to do in app purchases because of the settings we have done.
We have to watch her while she watches program's on you tube as once we caught her watching something random because she had been clicking on things randomly. We watch her a lot better now.
We will have to put in more security when shes a bit older.
We have a 2year old (and a not very tech savvy 6 month old), obviously he's never alone with tech as he only has access to it on mobile phones.
I have an android phone and use a child lock app (Kids Place if anyone is interested) to block his access to anything other than youtube.
I think parents should take it upon themselves to learn everything about tech to ensure they stay one step ahead of the ever-learning sponges of information that are their children.
It's scary how many threads appear on mumsnet where children have used inapp purchases to spend £100+!
I've just done that talktalk Internet Age Calculator (smarter than a 10 year old, woohoo!).
I'm 26 and was a child back when we had microsoft chatrooms on hulking great desktop PCs, it was easy enough to arrange a meetup then so I can only imagine when children get their own phones & use social dating/meet up apps how little the parents would know.
We have always taken the approach of keeping internet use in family spaces so we can see what they are accessing. Now they are older we do trust them to take the laptop into their rooms. The internet is just the same as real life, you have to trust them to make good choices based on what you have taught them.
we've started talking about internet safety with our 5 year old. he understands that we don't let him scroll through Google images or you tube in case there is something too old for him that might be upsetting or confusing.
No laptops or smartphones in bedrooms.
Internet use in shared family rooms only.
Parental controls on home computers.
Talk about images/ selfies etc age appropriately.
Don't say anything online you wouldn't say face to face.
Both my daughters (ages 14 and 12) have ipads and are allowed to go online in their own rooms. We don't restrict what websites they visit, etc. but have long discussions about staying safe online.
My DH is the tech savvy one who sets up the security controls. I should learn really, before my DS gets too much older.
We've got a tablet and a computer. I've heard the horror stories about in app purchases so we've got those blocked, and I plan to supervise any internet time for DS.
I guess the problems come when they get older and have their own phone, and you have to teach them about appropriate use.
Mine are only 3 and 4, but they can play with the laptop if we are in the room - this will change obviously. At the moment they like to watch clips and songs on Youtube.
My daughter is only 2 and a half, so she is still supervised to an inch of her life when using our gadgets and looking on youtube (she is currently loving Mandarin Elmo :S) but we do have all of our devices child locked on each device, password protected (so she can'y but any little extras) and they all have good anti-virus software. As she gets older we'll teach her about IT security, as I am an IT support advisor.
My DD and I make sure we are always in the room when my DGCs are using either laptop or tablet and are always glancing at what they are viewing the devices have very good anti-virus installed and are used mainly for homework & occasional games which we monitor closely,they also are into sports so are not using the internet for anything else they are smart kids and know the implications as they have been advised well on the subject at school & by us.
dd9 has an android tablet.I set it up using an email address which is an alias,part of my own google account so I have access to and control of everything. I set safe search on youtube and parental controls on tv apps and where possible I vet things she hasn't used before. The problem I am having now is peer pressure..she is begging to go on Skype with her classmates. I banned this after hearing one 'friend' encouraging her to delete their IMs, and asking her to go off into another room so I couldn't hear the conversation (I have ongoing issues with this friend but that's another story).
We have had conversations about security..a useful thing we watched ws a CBBC short film..called Caught In the Web www.bbc.co.uk/newsround/13908828
Kids are 11 and 12 we've had long discussions about internet safety and talked about what we expect from them, they know we can check their search online history so can check what they have been doing. And don't say anything on line that you wouldn't say face to face ( or anything that you won't say in front of grandma ) we don't block any websites but we do block internet access on their devices from 9 pm till 8 am as they don't need it at night and don't want them on iPads/ laptops when they should be asleep
We are horribly safety-illiterate in this respect.
At the moment I rely on regular spot checks on DS's internet history.
The TALKTALK package sounds good, and we are TALKTALK customers. Just one thing: if it covers absolutely everything coming in, would it block some of the stuff DP needs to access for work? he is in a branch of media (no, not porn! In any form) and reads lots of bids with images of naked bodies, descriptions and pics of sexually related material or stuff that might be detected as such by a screening package.
But of course that is on DP's laptop, not any device DS has access to.
DH uses a 'log-me-in' system to randomly check on what DS (13) is doing! I take a less 'techy' approach by looking at the 'search history'!
Our twins are 5 years old. I heard some giggles this afternoon as they took my ipad and managed to put bbciplayer on and watch a cbeebies program. So far quite innocent, but I need to hike up our Internet security as I am worried about inappropriate content on YouTube and the likes that they could inadvertently come across. Had a look at the home safe and it looks quite good. Also I think the key is to limit Internet access to faily areas (kitchen etc) and keep talking to one's children about what is safe, not safe or bad.
Our LO is too small to use the Internet at the moment but when she is a little older and starts to show an interest I plan to limit her time using it and to make sure she always uses it in my company so I know what she is doing.
i've surprised myself by becoming a bit more relaxed about it. possibly because i bought a pc (hands off my laptop) for the lounge at christmas and installed minecraft for ds (nearly 7) and the reality of him being on the internet is actually a lot less scary than the idea. he looks up how to do things on minecraft, goes to the cbbc website and watches things or plays games and looks up pictures of things. i guess i am keeping him safe by being around and by discussing issues with him. he is at an age of uber openness and so it's actually a good time to let him have a bit of freedom with my supervision there but not overbearing or panicky and to just talk about stuff.
i worry that parental controls just give people a false sense of security.
he doesn't use any sites where he can communicate with others and so far only uses minecraft on single player but wants to join a server so i'm looking into finding a whitelisted, child friendly one with very clear family focus and rules.
i 'think' at this stage that i will try to keep the openness and discussion and i will continue not to allow computers in his bedroom even when he is considerably older. i also have no intention of letting him have a mobile phone young and if i had to it would be one that couldn't access the internet. i really think that probably like everything it's going to be a case of keeping talking, explaining concerns at age appropriate levels, using examples, encouraging critical thinking and good boundaries etc.
just a thought but what i suspect internet is not some separate issue - if you are in general teaching your child to be careful and sensible and take problem solve (giving them opportunities to walk places and learning road safety, exposing them to all sorts of people and encouraging them to use their instincts, talk about concerns about people etc, allowing them to play with friends without constant parent supervision, encouraging them to be self respecting and know their boundaries, trust their instincts etc) then that fits to their behaviour with regard to technology as well.
i'm guessing that the parents who don't actively get involved with the technology issues are the same parents who don't do all that other stuff too. it isn't in isolation.
sorry that was written bloody terribly.
We have homesafe via talktalk. It's easy to set up and is great, I'd totally recommend it.
We also keep a close eye on Dcs when they are using iPad
My children are 12 and 13 and are tech savvy well beyond me, or their Dad. However, we operate on trust, rather than looking over their shoulders. They know porn is banned and have both been told that they will lose their internet privileges (and their computers / phones) if they abuse this trust. Both use Facebook but they are under assumed names and they are only allowed friends that they have met in real life and I even limit which age groups within their. (Tiny) secondary school they can be friends with. I don't want them reading posts with pissed Sixth Years when they are so much younger.
Mostly, they watch films and telly and chat to friends. I honk cyber bullying is highly unlikely because of their limited list of friends and the small close knit community we are in. One ex- friend said some unpleasant things about my DD to another friend. He, and my DD both blocked her immediately and did so before telling parents. We are, I suppose, relying on our values being instilled. However, I teach all their friends so I have some security from knowing that this provides some protection.
I want them to have privacy. My son is gay and had spent months discussing this with others on an anonymous forum before talking to us about it. I would not have been comfortable finding this out by monitoring his computer as this is his secret and his decision who / when to tell.
If there was some way of blocking bad stuff through the router I would be interested. We did a BT trial for this through Mumsnet and it was still a bit clunky but will, I suspect, get there fairly soon. But I would ban stuff for the whole household as I believe very strongly in privacy and trust.
Dd (9) has her own login on the laptop where she can only access websites that I've added to her 'allowed' list. When she wants to browse other things, I'm with her.
When she goes on the iPad I have to type a pin in for her to access Safari, so I know when she's browsing and can keep an eye. Or if I'm too busy to then, again, she can only access previously 'allowed' websites.
I know that she's that age where she'll soon be wanting more internet freedom, but for now everyone' happy.
My girls are quite young. My eldest is three and loves educational apps on the iPad and music on YouTube. But she is obviously very closely watched and supervised. I worry about them in the future and finding out what we need to do to protect them will certainly be top priority. I will never want computers in bedrooms etc. I use the internet all the time for work and social media and shopping. It's very easy to forget the dangers of fraud etc when it's a daily activity, plus so easy...we own phones, tablet and laptops.
So, what are your top tips for keeping your family safe online are? Mine would be to totally disable any payment feature (a lot of dodgy sites require payment of some sort) and to put adult content filters on. We also have mobile broadband so can turn off the internet entirely.
What are you and aren't you comfortable with your children doing online? I won't let them bank or use social media.
What role does the internet play in your family life? A big part, we always seem to have something that has to be done online.
Have you had any experiences where your child has done something they shouldn't have online? Not yet, but something is bound to come up!
Hi - thanks everyone for the comments. This thread has now closed, the winner of the prize draw is CMOTDibbler, congratulations! We'll be in touch shortly.
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