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Watch episode 3 of Shop Talk where KatieMumsnet discusses the future of shopping with Ben Shephard. NOW CLOSED

(160 Posts)
KatieBMumsnet (MNHQ) Tue 29-Oct-13 13:53:10

Last week MNers were asked whether they prefer to shop online or hit the high street. Watch episode 3 of Shop Talk now to see if your comments made it on the show!

Barclaycard Freedom Rewards, in association with Mumsnet, have created a new weekly online chat show: Shop Talk. Over the next weeks, they'll be looking for MNers' shopping tips and tricks on a range of topics.

Here's what Barclaycard have to say about the show: "Shop Talk is a weekly chat show where we tackle the big shopping stories that you're talking about. A different presenter will host each show each week and this week its Ben Shephard. Two panellists, including shopping blogger Emily and Katie from MNHQ, joined Ben to discuss shopping online and how digital is changing the high street.

With regards to the Barclaycard Freedom Rewards credit card, Barclaycard say: With the Freedom Rewards credit card you can shop online through the Freedom Rewards Store to get at least 3 points per £1 with over 50 top brands.

The last episode of Shop Talk is hosted by Ruth Langsford: where we discuss your Christmas shopping tactics. Share your thoughts on next weeks thread here and you could win £150 worth of Argos vouchers.



BlackberrySeason Tue 29-Oct-13 22:23:30

Online almost entirely - much easier than dragging toddler round RL shops and easier to bargain hunt.

I buy food and books etc online, but buy clothes and shoes in store - unless I've already tried them on irl and then find them cheaper online. Too much hassle to send things back.

StillNoFuckingEyeDeer Wed 30-Oct-13 04:31:59

I've tried buying food online, but I'm always disappointed. I don't trust them to provide appropriate substitutions and the fresh produce is often not as good as I'd expect. I sometimes do an online food shop for bulky long life items, but I prefer to shop in store, so I can get the best fresh produce.

I research the price of most things and buy almost all of my books, gifts etc online. Our local high street isn't great, but I do go to the city every month or so and buy things there. I don't buy clothes online very often. I prefer to be able to look at them and try them on or hold them up against the DC. I've bought shoes online recently, because the ones I wanted weren't available in the shops locally, but I've stuck with a brand I know my size in.

MinesAPintOfBlood Wed 30-Oct-13 04:38:35

Online for most things that can't easily be bought in the village or a simple supermarket shop. Most of my Christmas shopping will be online this year.

Well only buy fabric, wool etc from real shops though.

VestaCurry Wed 30-Oct-13 04:50:49

I buy virtually everything online. I only visit shops to buy milk and bread midweek.
There are a few shops that I enjoy browsing around eg we have a v large John Lewis nearby, so I might go 2 or 3 times a year.
Generally I loathe visiting shops, I just find it tiresome now.

dahville Wed 30-Oct-13 05:25:26

When I first did grocery shops on-line I would only get non-perishables and generally stuck to non-food items (nappies, wipes, etc.). As I've grown more comfortable I've increased what I'll order. I'm at the point now where I'll even get produce and frozen items but only from Waitrose as I come to trust the people who pick the orders.

Over the past few months I have found myself doing more and more of my shopping, both groceries and clothes, on-line. It lets me have more time with my boys and provides less of a hassle (no finding/paying for parking, lugging around a pram &/or a pushchair but I do need to coordinate deliveries).

I don't like ordering shoes on-line, sizing isn't the same across all brands and I want to walk in them before buying.

What also tips on-line ordering over visitng the store are things like Kidstart - getting something extra for the exact same grocery shop I would do in the store.

LovesBeingHereAgain Wed 30-Oct-13 05:37:29

I love shopping online and finding a bargin but gate tge hassle of not being in for deliveries. Carrier also get worse at Xmas for customer service. Wish I could use something like Parcel Motel as it would make things so much easier.

Of course this year we are super skint so don't have to worry so much about tge hastle of tge highstreet!

DrankSangriaInThePark Wed 30-Oct-13 05:51:03

What are these high school shops of which you speak?

Online all the way here. Except for food. Even clothes, as I never return anything, just sell it on.

As far as Christmas is concerned, since discovering the holy grail that is codes I don't think I've set foot in a shop since dd was about 3. (She is 10)

VivaLeBeaver Wed 30-Oct-13 06:26:42

Shop online for nearly everything apart from clothes. Gadgets, toys, books, presents. I can compare prices so save money and don't have to leave the house!

Clothes shopping I mainly do on the high st so I can try stuff on. Having to send clothes back if I've bought online and they dont fit is annoying and time consuming.

Food shopping I do online but I do click and collect rather than delivered. It's cheaper but still saves me time. I have to drive past the supermarket after work so it seems silly to pay £4 delivery. Click and collect is currently free, but sometimes its £2.

MrsPnut Wed 30-Oct-13 06:29:05

I shop for about 90% of items online and when shopping in store, if it's for a particular item then I will have checked the prices online first so I can get the best deal.

ILoveAFullFridge Wed 30-Oct-13 06:49:26

I'm happy to shop online for most food, but a little reluctant for other things. There are many things that I would want to try on/try out/heft/touch etc before deciding. Then there's the issue of supporting local businesses, or small independant businesses.

It used to be that catalogue shopping was cheaper than high street, because they passed on the savings due to no shop floor, no displays, lower staff costs, etc. not the case any more! Some websites seem to charge a premium for not having a RL presence.

WhoKnowsWhereTheSlimeGoes Wed 30-Oct-13 06:55:34

A mix here, we still have a good range of shops in the high streets of both my home town and the one where I work and I try to support them, I also love exploring charity shops. I rarely buy clothes or shoes online, but do the order and collect in store thing sometimes.

I do a mixture of online (Ocado) and normal supermarket shopping, I used to mainly use Ocado but wanted to get the children more involved in the shopping, they love using the hand held zappers in Waitrose.

Theincidental Wed 30-Oct-13 07:10:30

I'd love to buy more on the high street, but two factors prevent me; I live 1.5 hours away from a town with a high street, and I just don't have time.

Toddlers and shopping don't seem to mix well, except for food shopping, so we get to do that each week.

So I buy mostly online, and appreciate the ease and infinite range, but I still prefer to look at things, pick them up etc in a shop.

Depends if I can get a discount code really. If I can I'll buy online. I live very close to my town centre so do a lot of shopping on the high street. Dp hates it though so he does all his online. I think he is ebays biggest customer.

I do love wandering around the shops but only if I am child free for the day.

LegoCaltrops Wed 30-Oct-13 07:25:09

I do a lot of my birthday/Christmas shopping in advance online.

If I know I'm going into town to look for a particular expensive item, I'll shop around & also check out the price online before I go.

I've got tiny feet (size 3) which most shoe shops don't habitually stock, so my options are limited. Some shops apparently charge just to get shoes delivered to the shop so I can try them on - sorry but there is no way I'm paying just to try the shoes on! Others (eg Clarks) will get them in for free or I can just shop online. Must admit I prefer to get them in at the shop so I can try a few pairs & not have the hassle of sending them back, also no obligation to buy.

In terms of clothes, makeup, toys etc, I like to have a look & preferably try on in a shop before buying. If I get it online it's usually because the shop didn't have my preferred colour, size etc, or I could get a better price or deal or multibuy online.

Books, DVDs etc I'd happily buy online. Generally you can get them at great prices & if you shop around you don't have to pay much/any postage.

I'll do grocery shopping online, but only dry/tinned/frozen/long shelf life items. I've heard too many horror stories on here & in RL to trust the pickers to select or properly pack any fresh produce. I've heard of items being delivered that were very short dated, damaged either in transit or in store, & not packed adequately (potatoes on top of lettuce etc). So, although we don't have a car, we always walk the mile to the supermarket & buy all our fresh produce.

LordPalmerston Wed 30-Oct-13 08:30:32

I buy masses online. Will rarely pay postage though and definitely not pay to return.

YoungBritishPissArtist Wed 30-Oct-13 09:47:01

Clothes and shoes - I buy on the high street, I like to try on first. I hated the hassle of sending back when buying online.

Food - do online shops for bulky dry goods, loo roll, detergent (anything too heavy to carry home on the bus!) buy meat from butcher, fruit and veg from local market.

Books - buy online sometimes but nothing beats charity and secondhand shops

WowOoo Wed 30-Oct-13 11:25:25

For clothes, shoes and electricals I research prices and browse online.
I do enjoy looking at clothes in an actual shop. Sometimes what I want is only online. I tend to stick to companies that offer free returns as I don't want to waste money on postage.

For food I also do a mixture of online and in store. It all depends on how busy I am and if I need to do a massive shop with bulky, heavy things like washing powder. Mostly, I go to the supermarket. I've been so disappointed by almost gone off and bashed fruit and veg that I like to choose my own.

tiredoftrains Wed 30-Oct-13 11:35:18

Online is sooo much less stressful!I shop irl at supermarkets only, anything else brings me close to tears thanks to the toddler!

Love shopping online as its far easier to check if you're getting a good deal, see what quality is like etc from reviews.

Online is the way forward!

shineypeacock Wed 30-Oct-13 11:38:31

I used to be totally high street/supermarket with a bit of amazon until i had DD 12 weeks ago, started online grocery shopping when heavily pregnant, and kept it going until last week, when i thought i would do a big shop myself at supermarket, without DD. Was horrible, much easier to have it delivered and then just go in for bits and bobs. Have also done quite a bit of Christmas shopping online, much easier!

I've done most of my shopping online for years now and mostly I stay away from the shops as I hate window shopping when I'm skint. Online is great if there's one particular thing you're looking for so you can research prices etc and you don't get distracted by other things that you don't have the money for.

However, there is nothing better than going to a big shopping centre with money in your pocket and no set path. Parcels arriving are all well and good (although not as exciting as they used to be due to sheer frequency now) but collapsing on the sofa with a stash of carrier bags is much much better.

Until we had children (not together obviously!!) my brother and I used to go to Lakeside every Remembrance Sunday (don't know why we picked that day) and do all of our Christmas shopping in one hit. We used to have a giggle and a nice, satisfying day out. I miss that now but can't face it with the children.

mercibucket Wed 30-Oct-13 12:05:34

Online for presents and high street for everything else
I like shopping in town

lilyloo Wed 30-Oct-13 12:13:35

I always do my food shopping in store as I like to take advantage of whoops products.
Present shopping I do online to get the best deals, I currently have the Christmas bargains thread, hukd and mse Grabbit forums open on my tablet trying to do some Christmas shopping.

AndHarry Wed 30-Oct-13 12:13:57

I do almost all my shopping online. Retail therapy is definitely not for me. If I go to my local shopping centre I have to round up the kids, pay for parking, drag them round umpteen overheated shops while they get bored and restless, squeeze a buggy into a cramped changing room... So much fun hmm I like to go online, read reviews and compare prices. I do my grocery shopping online too but do venture out to collect it from the shop.

Theimpossiblegirl Wed 30-Oct-13 14:31:38

I do the food shop in the supermarket. Actually I tend to go to several if I have time, pick up the best deals and bargains and meal plan around them.

I buy clothes on the high street too as it can be a faff returning things that don't fit.

I do shop online for household goods, toys, DVDs etc as I love a bargain and you can save a fortune shopping around. I've saved so much by being a savvy shopper for this Christmas already.

ShatnersEmptyCatacomb Wed 30-Oct-13 14:34:53

I like real shopping, as long as I can go alone. I like browsing and meandering.

I do shop online as well, for convenience, but I prefer actually going into shops and being able to look things over.

Willemdefoeismine Wed 30-Oct-13 14:38:28

I used to love shopping - clothes and Christmas pressie escapades being almost top of my enjoyable-ways-to-spend-a-Saturday list BUT before I had the DCs. Now I just find that I don't have the inclination, the energy or the money necessarily. And it's such a pain when you see something you like then find it cheaper half way down Oxford Street - the thrifty mind may be willing but not necessarily the feet after hobbling around all day in high heels!

So online shopping is a winner for me but I have to say that it doesn't give you the 'buzz' of shopping on a high street -and I just don't find I get into the Christmas mood staring at a computer screen, however Christmassy the products I'm buying are!

And also I actually find it easier to make an impulse purchase shopping online - there's something about wandering around a shop holding 'physical' items which gives one time to deliberate over them....and usually in my case - put them back onto the shelf!

DanielHellHoundMcSpaniel Thu 31-Oct-13 09:42:03

Online Online Online! Never again will I traipse round supermarkets/clothes shops/town centre with children in tow. Instead I just go to a big shopping centre 3 or 4 times a year with DH or my sister and just have a nice day with no kids, a good lunch and enjoy myself with no stress or hassle and thats my clothes shopping.

jojane Thu 31-Oct-13 09:48:07

I do a big supermarket shop online as it is soo much easier than dragging 1,2 or 3 kids around the shop.
For things where I know what I want I buy online as can research prices etc, but sometimes go 'real' shopping for Xmas etc when Im not sure what I want to get for people and need to browse and be inspired.

ouryve Thu 31-Oct-13 13:44:33

I do a mixture. I live in a village and don't drive, so getting to physical shops isn't always practical. I prefer to be able to buy food in person, but taking the kids is difficult, so I do a big online shop about once a month (and just suck it up that I couldn't do things like decide not to buy that broccoli because it doesn't look very fresh) which means that physical visits to shops can be shorter.

I buy almost all the boys' clothes online. Next's next day delivery is handy and it's easy enough to return stuff that's not right. I also buy them things from Lands End, which has no physical outlets in our area.

That said, I do also like to browse around Durham or the Metrocentre. I like to see the quality (or lack of) in things I might be interested in department stores, etc and i love all the indy shops, cafes and market stalls in Durham. It can be horribly busy, but has a real buzz to it, too. It's an experience i prefer without kids, though DS1 loves to visit on a weekday in the holidays, occasionally.

NumTumRedRum Thu 31-Oct-13 14:00:27

I prefer to try things on, which was a real nuisance when I was pregnant as the majority of high st shops carry about four items in black white or grey and that's it. I couldn't find any decent maternity wear online or in store.

Quite often I'll see something online and buy it instore, or the other way round if there's an online discount code floating around.

It seems ridiculous that there can be different prices for the same item, depending on what method of shopping you use.

I have recently moved to supermarket shopping online as it's much more convenient and saves money

StepAwayFromTheEcclesCakes Thu 31-Oct-13 14:10:51

whilst I really enjoy a trolley round the shops for a browse, when I have something specific I want I find it frustrating as despite there being lots of shops they do not seem to have much variety of stock. I hate seeing what I want to be told we don't have it in stock we can order it for you. So now when I want something specific I order online for home delivery and pay on my card. It also gives you the chance to look for the best price without wearing out your shoes smile things are often cheaper online and I don't worry about it if I pay by card as I know I have protection with it.

SolidGold Thu 31-Oct-13 14:53:09

I do nearly all my shopping online. I find by doing my grocery shopping online I cut out the impulse buys and save money. I would prefer to go clothes shopping on the high street, but rarely get into town, so tend to order things online instead. I do like the fact that I can try things on in the comfort of my own home, but dislike having to either go to the post office to return them or call for them to send a courier. I particularly dislike companies that charge for delivery and also make you pay for return postage.

Tinlegs Thu 31-Oct-13 14:53:51

I do nearly everything I can online. We live in a remote corner of Scotland and I don't think I could have coped with living here if Amazon had not provided me with my regular fix of books. Now, I can get nearly everything I need online. However, we are still too remote (50 miles to a supermarket) for online shopping for food and other supermarket supplies. We thought this was coming as Tesco was planning to build a store but this has been put on hold. This means that we pay far more for our food because we have to travel so far to get it. Yes, there is a small "local" supermarket but the range is poor and it is expensive.

When buying things online the only thing I am sometimes wary of is new clothing brands (ie new to me) as I like to establish my size or that of my children before buying as I find the whole posting back thing a pain. I actively dislike shopping for specific things (ie - I need black trousers) but quite enjoy the odd browse in real life when I get to the big city.

Davinaaddict Thu 31-Oct-13 15:30:05

Mostly online if I'm after something specific, unless it's clothes. I'm so bloody fussy with clothes/shoe shopping that I find it easier to do this in the shops. But then the crowds annoy me so I'd have probably been better doing it all online anyway thlgrin

AdamantEve Thu 31-Oct-13 15:38:31

I shop for EVERYTHING online: food, clothes, shoes, toiletries, toys - the lot!
I find it to be cheaper as you can use discount codes etc and also it is about a million times less stressful than taking 2 under-threes into actual shops.
Most things arrive really quickly and I never have any issues returning things I don't want to keep.

I wouldn't cope if I couldn't shop online anymore for whatever reason!

AnnaConda Thu 31-Oct-13 15:39:12

Love Internet shopping - probably do 80% online. Like combing eBay for bargains and comparing prices round the web. I find it's easier to choose clothes there seeing how they look on models etc rather than on a shop rail. Wouldn't try and get trousers though, the fit would be difficult.

I do a Sainsburys shop online every week - free delivery, love it. Having been ill,for a couple of years it's a fantastic energy saver for me.

Reastie Thu 31-Oct-13 15:43:18

As much online as possible. It's easier with a toddler and often alot cheaper. I just return the clothes etc that don't fit. I do go to my high street regularly as I meet up at a local cafe with my mn local group and often have a pop into some local shops (including charity shops) and there are some nice places in my local town to shop. I seem to buy alot from amazon think I'm their best customer and get all my groceries online.

BigOrangePumpkin Thu 31-Oct-13 15:45:46

A bit of both to be honest. With a 4 month old, I tend to do a 'big shop' online for all the frozen and heavy stuff, but I like to get fresh bread/milk etc from the local shops. I prefer buying veg in person too, that way you can have a look at it and check it's ok.
With clothes, I very rarely buy online because if you don't like them or they don't fit it's a hassle to send them back, and you often lose the cost of the postage too. Toiletries etc I will buy online because you can often get more of a range and they can be cheaper. Books and CD's tend to come from Amazon again due to cost.
One big factor though is delivery for online goods. For smaller items that can be posted it's ok, and as I'm on mat leave at the moment I can spend all day waiting for a delivery, but when I go back to work I won't be able to. Delivery times are too hit and miss, and unless you pay extra you can't guarantee what day your parcel will arrive, so when I go back to work I won't shop online for things like this as much.

Mrsfluff Thu 31-Oct-13 15:53:11

I rarely shop on the high street, maybe once or twice a year, in the run up to Christmas. I normally shop online or in supermarkets. I love online shopping; no parking costs, saves time and I can quickly and easily shop around for the best deal.

Online all the way!

As an insomniac I d all the shopping from the comfort of my bed on my iPad, I don;t ave to traipse around shops in the cold or wet, I don't have to carry bags, get harassed by charity workers who wont take no for an answer plus with high street shopping I can't guarantee that the shops will have what I want and I can almost always find a better bargain online. There is of course a million 'shops' online compared to the dwindling numbers in the town.

So whether its grocery or Christmas shopping or clothes shopping I tend to always do it whilst warm and comfy with a cup of tea in my own home (Usually in my pjs!)

clubnail Thu 31-Oct-13 17:23:34

Online pretty much 90%.
We do the main groceries shop online, then top up with odds and ends during the week for anything extra.
We don't buy many clothes any more, already have enough, but will buy online apart from jeans, which I prefer to try on first, as they are hard to judge. Unless buying a repeat pair. I know many places offer a free return if things don't fit, but I'd rather go to a shop than risk having to go to the post office!
Books all bought via Amazon, it's always cheaper than elsewhere.
Toys, mainly online when there are deals on (ToysRUs, ELC etc) or Amazon again. Ocasionally we browse instore.
Other times we shop instore are when the delivery costs aren't better value than having to drive or make the effort to get to the shop in question.

SolidGold Thu 31-Oct-13 17:25:52

Forgot to say, I find online shopping a god send at Christmas! No more fighting my way through the crowds, whilst having to listen to the same songs everywhere.

MarshaBrady Thu 31-Oct-13 17:26:48

I do most clothes shopping online, except for the odd store. But only my favourite ones, I don't go along the high street for things.

Food is a mixture of online and in store. Both are good. But the local supermarket is a good one, and close by so not hard. Also really appreciate Ocado.

I prefer to do my shopping in store most of the time. Its definitely my preference with clothing, as I find returns a hassle. Good photography can make tat look fantastic and I've been caught out more than once!

I sometimes do an online grocery shop with Ocado if I'm pressed for time, but I usually only buy essentials and then feel saddened by the lack of 'treats'. I'm a sucker for those 'end of aisle' special offers!

LonelyGoatherd Thu 31-Oct-13 17:57:59

I try so hard to shop for clothes online, but have a very high return rate - much prefer trying and buying in-store, but that can be tricky with the double buggy!
Keep meaning to shop for food online, but quite like the weekly food shop - we make it into an outing complete with tea in the cafe.
Christmas shopping is 99% online though!

Lotstodo Thu 31-Oct-13 18:42:35

I love shopping online and in store. When buying clothes I can find so much more online than I can see when looking in shops. If I see something I am not certain about then I will try and look at the physical product as sizing and colour can be misleading.

For bulky presents, especially for children, online is so much easier and also food shopping is so much easier and then I can just buy fruit and vegetables as I need them.

Bluecarrot Thu 31-Oct-13 19:03:22

Shopping online gives me access to thousands of handmade products that I won't find otherwise ( etsy, folksy etc) and I like supporting smaller cottage industries. There's a few local shops that sell local crafts and I try there first depending on the item. Since these tend to be a bit pricier I do look for bargains when buying other itens eg kids clothes, boring household products etc.

For items like kids clothes, accessories etc I used Facebook groups, eBay, and other preloved sites to find what I need second hand and usually significantly cheaper than I would be able to find in a physical shop ( except for charity shops)

I also do my main shopping online now too. A local farm makes up boxes of their own veg and some locally dour ed meat, and sells via their website and phone. As they use Facebook, I can see updates on spare parcels they have available for delivery that day at a bargain price.

I always use cash back sites when online, though the top ones now link your card and you can earn in physical shops too. If an item is bulky but free delivery and cash back is available I would choose to order online after seeing it in person if need be.

4yoniD Thu 31-Oct-13 19:12:51

No online food shopping where I live sad

I like to go to the high street for my own clothes, but everything else I buy online if I can. It is quicker, easier, cheaper and no-one insults or annoys me!

Today I went shopping on the high street for a pair of shoes. The shop had just the right shoes but not in my size. They suggested I try the internet. Says it all.

Eastpoint Thu 31-Oct-13 19:20:03

I like both high street shopping & shopping on line. If something is heavy I definitely prefer shopping on line, if it is from a store which I consider to be good quality I am happy up buy online, especially if I know what size I am, I am doing more & more shopping on line, I like being able to collect items from M&S, Waitrose & Tesco, it takes put the uncertainty of waiting for a courier. I like Collect+ for returns as there are always queues at our post office.
I end up going shopping for clothes as well, just not as often for me as in the past. My dd2 likes going shopping but dd1 likes choosing on line as she is a tricky size.
I get a supermarket delivery about once a week but have to do top up shops for veg & fruit.
We buy wine direct from wine merchants online.

Anatanacoat Thu 31-Oct-13 19:28:29

Online always. Have grocery shopped online for over a decade and do almost all my other shopping online too these days. The high street is horrible. Chain stores are awful: crammed and too hot and playing terrible brain crashing music and yelling over the tannoy. No thanks.

I like market towns with charming little streets and interesting little shops and farmers markets etc. I still go out to those places, on a nice day, but as a destination - with a nice country walk and something to eat. I don't go to chain stores or godawful shopping centres. Just, why? The only good thing about them is that they are wheelchair accessible. That's it. That's the sole plus.

If the high street were like a really good pub, with comfortable chairs and a coal fire burning merrily away, quiet enough to talk, with steak and kidney pie on the menu... If I could sit with some good company and drink tea and order some tops and skinny jeans from a menu, I would go there. But Manchester city centre? No. I don't know why anyone does!

amrobe Thu 31-Oct-13 19:55:28

I pretty much do all of my shopping online because there is always a discont code to use so things are cheaper than in the shops. I also use cashback sites so I try not to buy things in store, though I may look there at things first.

OPeaches Thu 31-Oct-13 20:10:09

I do 80% of my food shopping online, and probably about 60% of clothes shopping. Having two young kids makes real-life shopping a horrible chore, which is such a shame because it used to be my favourite pastime.

Madlizzy Thu 31-Oct-13 20:11:02

I do the majority of my shopping in store. I like to see what I'm buying, and trying clothes and shoes on is a must in a shop as I can't be doing with the faff of having to return them if i buy them online. Food shopping is done in Aldi, so no home delivery option there although I would still prefer to choose my own fresh produce. No point ordering avocados online if they're delivered bulletlike and no use for the guacamole you wanted to make that evening.

DoItTooJulia Thu 31-Oct-13 20:18:53

Majority food shopping online nowadays. If there is anything I need that's a bit different, or special, I'll go to the supermarket in person. Loads better only needing to pop in for a couple of bits.

Also I find that it gives me more time to shop around a bit. I can go to aldi for the things that are better or significantly cheaper. Or pop to Waitrose for the posh bits that I like occasionally.

For other things, if I know what I want, I'll order online, like toys or books. They are often cheaper if you shop around online.

Sometimes though, it's nice to browse in a shop.

So no definitive answer!

MollyMango Thu 31-Oct-13 20:21:35

Online! You can sort by price, colour, size or lots of other things. Lots of places have free delivery an returns and takes the stress out of shopping

Almost exclusively online - dont drive, have a baby and a toddler so taking the bus to the shops is a nightmare.

sharond101 Thu 31-Oct-13 20:30:24

Food instore as can pick and choose freshest and get end of day discounts.
Shoes instore as check they fit.
Clothes instore as can try them on and they always look different in real life.
Gifts and gadgets online as special offers and less hassle.

BornToFolk Thu 31-Oct-13 20:36:22

I shop online a lot. The majority of my food shopping is online as I don't have a car. I love online food shopping as I can take my time and search out the good deals. I often do well out of substitutions too.

Books, toys and gifts are often bought online too.

Clothes and shoes I prefer to try on but even then, I'll go into a shop, try something on and then buy it online to take advantage of discount codes and cashback sites. I'm lucky that I can get things delivered to work or pick up from shops at lunchtime.

I much prefer to shop online - it's less hassle (no parking, other shoppers, sore feet) and I can narrow own what I'm looking for. It's also a lot cheaper because of the discount codes.

I love the ease of online shopping as it saves me taking 6 kids with me through packed shops, trying not to lose them or constantly listening to wails of "I'm boreeeddd!"

I almost always do food shopping online but it does annoy me that they send things that go out of date within a couple of days or send ridiculous substitutions.

I tend not to do clothes shopping online as it's always hit and miss with sizes and I end up going to the shop to exchange it all anyway.

Christmas presents, toys etc I almost always do online as I can't stand the packed shops this time of year and it is so much easier!

flamingtoaster Thu 31-Oct-13 21:00:30

It depends what I am shopping for. If it's clothing or shoes then I prefer to shop in the high street where I can try things on and not be faced with the hassle of having to return things. For technology, DVDs, etc. then I shop online, comparing prices to get the cheapest option.

For food I would only shop online if I was ill or the car was totally unusable so I needed to get heavy stuff delivered - I'd still prefer to choose my own fruit and veg etc. even if I could.

Pumpkintopf Thu 31-Oct-13 21:15:38

I do almost all of my shopping online. I pay for Tesco delivery saver and Amazon prime because I use them so much! I live in a very rural area but luckily we have a village post office just down the road so I don't find sending stuff back a hassle and I prefer to try on clothes etc at home, in comfort and with access to the other items I might like to wear them with. My children particularly DS don't enjoy shopping so if I do shop irl its usually with a freind, as a social activity.

Nerfmother Thu 31-Oct-13 21:41:14

For 'duty' things like the endless christmas list I love online especially amazon. Also good for comparing prices on something I know I need as a present. I hate online clothes shopping, I went through a spell of it and the returns hassle is not worth it. Maybe it's because my mum lives locally now and I can go and try stuff on. Food shopping I tend to go through phases: it's easy for lists online but I miss seeing the new stuff or being tempted by something.

GetKnitted Thu 31-Oct-13 21:42:26

I prefer shopiing in person for clothes, but online for books, movies and music smile

MiconiumHappens Thu 31-Oct-13 22:10:53

I get increasingly annoyed with how often I am told in shops "you could try on line" no kidding! Shopping on line can be useful but I am a little worried shops -like Clarkes- are becoming too reliant on sending people away to buy on line. It does have its draw backs such as the delivery time, having to be in, sometimes the delivery cost, mistakes in the order/delivery. Also quality, colour, size can sometimes vary greatly from what you thought you were going to receive.

RedBushedT Thu 31-Oct-13 22:27:05

I love to shop online for the convenience factor and getting everything delivered is great. However, I do enjoy the whole wandering around the shops, browsing at stuff etc. So I tend to get the bigger items online and then the smaller stocking fillers on the high street

mindgone Thu 31-Oct-13 22:34:18

I do lots of my shopping online, especially Christmas shopping, it's SO much less hassle! I do food shopping in person though, because I like to see what I'm buying.

Hopezibah Thu 31-Oct-13 22:48:34

We tend to do a big food shop online once a month (but go to store in between). For non-food items things like shoes need to be tried on really to check fit etc but other clothing and toys / gifts etc we are happy to buy online. Especially electronic items - much easier to research and buy online than trekking round the stores!

Most online stores tend to have a good customer service / refunds / returns policy because they can't risk it going wrong if they are relying on online sales so in our experience buying online can be a great way to save time and money.

nappyrat Thu 31-Oct-13 23:36:45

Online shopping was my lifeline in the first couple of months after having my baby, I bought everything from breastfeeding tops to nappies. It was the first time I'd seriously Internet shopped in my life and was so useful. smile
5 months on, I'm a convert for grocery shopping.

Food shopping is best done in person, making sure the fruit and veg is fresh and checking all the dates on products, DH works for a supermarket and is adamant we will not switch to online, although we have done it for scout camps and holidays.

I love browsing round the shops if I am child free, but the reality is that at 6 foot tall and with a 36inch inside leg things like clothes have to be bought at specialist retailers and this means I have to shop online. Places that offer a tall range, like Next, New Look etc do not offer it in store. It annoys me that petite people always get a range, but even if a longer length is stocked you have to root around in the arse end of no where. A couple of times I have been in next and asked staff if something is available in extra long, to be told they don't offer extra long. Once I told her to go and get me a catalogue and pointed out their 'tall range' she was shocked.

I do a lot of shopping for toys for my 2 eldest DC (5 &3) online as they browse the amazon app on my iPad and have wish lists set up so they can have what they want.

Shopping online also gives you the added benefit of being able to use somewhere like quidco to make additional savings, although I recently realised that my debit card is registered anyway so i can get cash back in store.

I also do a lot of surveys and earn vouchers and these are dead easy to spend online so makes sense that a lot of my shopping is done this way.

One of my favourite things to do, when I am child free is to take the train to Brighton and wander the north and south lanes because then you can find all the quirky things you wouldn't on the internet.

I guess we are lucky to live in an age where we have both options.

kateandme Fri 01-Nov-13 00:58:01

i shop online for food.but like browsing supermarkets when i do.
im fine with buying clothes online too.if i got more fasion concious i think id try before i buy more,but i like my hoodies!!

I love the bargains and the ease of online - it's often my downfall as paying behind a screen comes so much easier than in person.

For groceries, shop only. I shop at aldi, so the option of online isn't there. I am appalling at meal planning too, so often plan whilst shopping - and online I would probably forget stuff and have to go to the shop anyway.

I love browsing in bookshops, though the pleasure has waned with having children as I can't just stare at shelves for hours. Now I tend to just download on kindle from amazon based upon recommendations/deals and I feel like I'm missing out - I used to love Borders 3for2 where I would buy books based solely on covers and blurb, so found some amazing novels and some utter rubbish

Clothes shopping I mainly have to do in person. I would never buy trousers/skirts online because of sizing. I couldn't be arsed sending stuff back again - I had to once via amazon (broken DVD, not clothes) and it was so utterly painstaking that the idea puts me off. I do sometimes by from Joe Browns, but only tops as I know their size 12 fits.

firawla Fri 01-Nov-13 01:55:39

Online tends to be better for me. Wider ranger easier to see everything, better prices, better deals, easier to compare.. and of course not having to drag kids round the shops also helps!

rootypig Fri 01-Nov-13 02:15:35

Neither is perfect. The most infuriating thing about being on the high street is 1) looking for something that has been advertised or featured in a magazine and it not being there and 2) not all sizes being available. Online is less frustrating, because you haven't made the effort to tramp about, and it's nice just to be able to pick your size. But then you risk it not fitting / looking rubbish, and often things just don't look the way they do in the picture (though reviews are very helpful, especially when they describe any differences). I've long learned to order several sizes, choose companies that offer free shipping and returns, and accept that I'll be trotting back and forth to the post office a fair bit.

Other nice things about online: no crowds, easy to fit around kids!

ThisIsMeNow Fri 01-Nov-13 07:10:57

Online for as much as possible then to plan the quickest and easiest rl trip possible!

gazzalw Fri 01-Nov-13 07:29:44

Do most of my shopping online as it's less hassle and I can do it during my lunch-break which makes it good use of time.

DW does often comment though that you don't necessarily get the great shop-bought bargains that you have to be in-store (at the right moment) to find....such as the Waitrose food reductions late pm on a Sunday or the M&S Final Reductions Clearance items....

We do big food shops online because we don't have a car and shopping for a family is just impossible even with a Granny-chic shopping trolley hmm.

MoogDroog Fri 01-Nov-13 07:48:05

I moved out to a rural location in the last year, so have been relying more and more on online shopping. It's great for choice, price comparisons and can get here really speedily.

However, there's certain things that you just can't beat the high street for. Clothes being one. And when I do go 'proper' shopping it amazes me how quickly I can get a lot achieved. Online shopping can eat up a lot of time without me realising - I get baffled by choice and buried in reviews!

Badvoc Fri 01-Nov-13 07:58:25

I do 95% of my shopping online.
I have many reasons for this...
I do not like shopping, I find it stressful. My dh and dc also hate it and I try very hard never to take my dc shopping unless I have to!
I like being able to try on clothes in the comfort of my own home, and free returns.
I have a chronic health condition which means I find pushing heavy trolleys laden with food etc very difficult/hard.
I simply do not understand shopping as a leisure activity.
I like to be able to read reviews for things I want to buy...I have found these to be very helpful over the years.
I use both the large, mainstream online shops like amazon, ocado etc and smaller sites too like etsy for handmade bespoke items.
The cons of online shopping are missing out on the reduced section (although ocado do have flash sales now) and offers that aren't around for long.
I have shopped mainly online for over a dozen years and have rarely encountered problems.

GoldenHares Fri 01-Nov-13 08:09:35

Online for me but only with companies who offer a sound and free returns policy.

I don't particularly enjoy shopping. I'm often indecisive, shopping online allows me space to dither, deliberate, compare and contrast over days/ weeks sometimes.

Also, my young family loathe shopping and it's a trail for all of us if we shop on the high street. They get bored, I can't focus. Carrying stuff back is an issue etc.

I tend to use the same 3/4 companies online.

Bubbles85 Fri 01-Nov-13 08:26:43

Shopping online wins hands down for me. If I don't like something I can send it back or take it back to a store to avoid any delivery charges. Means you don't make silly decisions on the spot and you can get cash back from most places. Sometimes online prices from the same shop are better too.

Bumbez Fri 01-Nov-13 08:35:17

I normally do a mixture, it's weighing up whether things are cheaper on line once you've paid postage and packing. I also feel morally its nice to support local shops.

This year I have a broken hand , so if I can't buy something locally then online it is.

elizaco Fri 01-Nov-13 08:45:35

I do alot of online shopping - I love the convenience, especially as we live at least half an hour's drive from the nearest town. BUT I love to browse, which I don't think you can do as easily online, and although Christmas shopping is easier online, you certainly don't get the same atmosphere.

Trumpton Fri 01-Nov-13 09:02:56

I very rarely shop on the High street.
I do take MIL into town once a week so she can mooch round m&s and we have lunch. She buys some food from them but everything else comes from the Internet.
I do live in a place that is very poor for shopping though.

Trills Fri 01-Nov-13 09:09:57

Obviously you're going to get skewed results here, as people who post on mumsnet are more familiar and at ease online than the average population.

Kerosene Fri 01-Nov-13 09:13:11

Online for basically everything. I'll pick up milk or bits I need for dinner that night on my way home, but I really don't like shopping, fighting my way through supermarkets or the high-street in general. I've an Amazon Prime account for free next-day shipping, and my local corner shop does collect+, which helps with delivery of bulky stuff while I'm at work, as well as returns.

Trills Fri 01-Nov-13 09:13:20

I like to compare - if you try to do that in real life you have to walk around all of the shops then go back to the one with the "best" example of the item you wanted.

LightasaBreeze Fri 01-Nov-13 09:15:48

i shop occasionally for food online, but do find it easier to pop into the supermarket as I work part time. If i worked full time I would grocery shop much more online.

With clothes, shoes and household I generally shop online at stores like M & S and John Lewis where stuff can be delivered to a local store for free and a good returns policy where I can return to store if I want. I do check delivery and returns policies and costs before buying online. Also there seems to be more choice with available sizes online, I may trek to a store and they haven't got what I want.

I generally buy books and CDs/DVDs online

Jinty64 Fri 01-Nov-13 12:15:59

I love being able to compare prices before either ordering online or picking up in store. I do most of my shopping online as it means I can use cash back sites for "that little bit extra". We don't have a lot of the big stores ie John Lewis, Sainsbury, GAP, etc locally so it also gives more choice.

CMOTDibbler Fri 01-Nov-13 12:19:00

I do most of my shopping online - I have very little time to shop, and I hate trawling round. All my christmas shopping will be online.

Amazon Prime is my saviour, and that of my elderly, frail, parents as I can get them just about anything delivered next day from incontinence pads to microwaves (3 blown up this year...)

CheekyChimpsMummy Fri 01-Nov-13 12:32:08

Both! Online for bigger purchases & in store for smaller cheaper purchases. I used to exclusively shop online for almost everything, even for small things but realised how much extra I was paying in postage costs and changed my shopping habits.

DreamlessSleep Fri 01-Nov-13 12:57:05

Online as I hate trying to shop with the kids, plys you can get bettet deals searching online and comparing things and using voucher codes and online only promotions.
Plus the bonus that you don't have to carry a whole load of presents round as it gets carried to your doorstep.

I find it useful as I don't drive so its awkward to go christmas shopping etc.

asuwere Fri 01-Nov-13 14:44:34

online - it's too easy to wander aimlessly in a shop and then there's the heat and the people and the music etc... Plus, in a shop, it's sometimes too easy to get distracted and impulse buy - can stick to a budget easier online (although that 1 click ordering on Amazon can be a bit dangerous wink)

telsa Fri 01-Nov-13 15:36:48

The high street - while it still exists. I love getting a bargain. I love feeling things and trying them out. I could never buy shoes online - and even clothes never work well if I have not tried them out. I love buying what catches my eye at the market - so much cheaper than the supermarket for fruit and veg. I love secondhand shops - better than eBay.

But above all, I cannot bear missing the post and having to go to the depot to pick up online stuff!

LentilAsAnyFUCKERthing Fri 01-Nov-13 16:06:06

Pretty much everything online. How did people cope before Internet shopping?
Groceries are done online, it is so quick and effortless. We top up if we need to during the week, but at least I don't have to lug heavy stuff home any more.
I buy most of DS's toys via Amazon, it is usually better value than anywhere else, and just so easy with the saved address and credit card etc.
I prefer online for mst things because I can price compare more easily, and it saves time.
I mooch about in shops if DS is asleep in his pram, but otherwise, it is a lot of effort.

ThePearShapedToad Fri 01-Nov-13 16:15:24

I shop almost exclusively online now. Apart from major items of clothing which I would prefer to try for fitting purposes such as shoes or a new dress, everything is far easier to do over the internet now

Because my work allows me to be at home for a solid month at a time, I can easily purchase items front my month at home, meaning I don't miss deliveries during a normal 9-5 time.
It is usually cheaper and more efficient to buy online, especially when buying heavy or bulky items which I wouldn't want to have to carry up three flights of stairs myself

The only problem is online shopping at 3am when I have less self control and can't remind myself I have a mortgage to pay! grin

ZingWantsCake Fri 01-Nov-13 16:27:01

mainly online for most things but food shopping, although I prefer to phone in to place catalogue orders (Lakeland, Next)

DifferentNow Fri 01-Nov-13 16:27:10

I never food shop online as I'm very picky about fresh produce. I need to try clothes on first and my trying to buying ratio would make online shopping a pain so I tend to clothes shop on the high street. I shop for pretty much everything else online though as I have no loyalty to any particular retailer and I want to know that I'm getting the best deal. Shopping online saves me valuable time and saves me money on fuel and parking and by allowing me to use cash back sites. I do enjoy the odd mooch around John Lewis and places like that though for a look at all the pretty things and to give me inspiration at Xmas time and suchlike.

aga69 Fri 01-Nov-13 16:34:29

everything online except clothes and shoes, much more convenient with todlders

We used to shop online for food as I found it a good way to stick to a budget but we've now switched to Aldi for most of our shopping and they don't do online.

I've done pretty much all my Xmas shopping online this year. There are so many more discounts for shopping online and they usually outweigh the postage costs. There's the benefits of cashback too.

We do still go to actual shops too. Usually for things I either can't get quickly enough (i.e. need that day) or I want to see in the flesh.

Glitterfairys Fri 01-Nov-13 17:54:42

I buy groceries online occasionally or if there is something specific which I know is cheaper to buy online or I'm looking for Christmas presents but most of the time I tend to go to the shops as I think you can find the better deals. Today I went to our local Tesco where they have discontinued a lot of there baking stuff and are selling it ridiculously cheap, this doesn't always seem to be the case online though so it's worth a look .

I do my food shopping in an actual shop while Ds is at nursery but I order things like gifts, books, DVDs, toys online. Can't be bothered to trek round the shops looking for what I want when it's probably cheaper on amazon and usually free delivery.
Clothes I tend to buy in person but order dh's online as men are so much more standard sized! Kids clothes in one swoop in next once a season topped up with online bits.
I'm a childminder so very often I've got four children at home with me and weekends are too precious to fight the crowds in town.

I prefer real life shopping, but it drives me mad that online is cheaper, but you have to get a code, or a cash back, and it all gets so complicated! I end up not buying anything, in case I can get it cheaper somewhere else.

sealight123 Fri 01-Nov-13 21:49:09

I am hesitant for shopping online purely as nothing every turns up in the amount of time that is stated and sometimes (when it comes to food shops) things are missing lol Its more fuss trying to return faulty items...its all just a palarva. One scenario I had with online foodshops- I ordered 2 boxes of red hair dye to do my thick hair...I got 2 substitutes...1 blonde and 1! lol

I do love a good browse in a shop though...aslong as it's at the right time...never a weekend... never at dinner time smile

I just love shopping smile xxxxx

fourmonthstogo Fri 01-Nov-13 22:05:20

high street shopping vs shopping online – which is best and why?

Definitely a place for both, my DD seems to enjoy shopping (until she gets bored anyway!) Although it is easier to compare prices online, and you seem to get better offers, I also like to see things before buying. I don't like having to go and collect deliveries from some depot miles away, defeats the object of home delivery.

I like going round the shops, but hardly get the chance to go any more... so combined with the fact I can't easily get the styles of clothes I like round here, I do most of my clothes shopping online now - even though I don't like sending things back. Presents are usually easier to get online too. Kids' clothes are a mixture of online (but usually only if I can get free store collection) or instore - I can't be doing with paying lots of postage on relatively cheap items.

I have never really clicked with online food shopping though - one problem is you need to do it ahead of time and we often aren't that organised or don't know exactly what we'll be doing when in advance, plus you can't easily check dates, so there's the risk of ending up with too much short-dated stuff. Also it still seems to take us a long time, and I find it easier to think of what to get if I go instore and look on the shelves - with online shopping things don't catch your eye the same way (and I often need some inspiration re what to cook). But if we were a bit more organised we'd probably do it more.

HoneyDragon Fri 01-Nov-13 23:13:41

I shop locally whenever I can price permitting, and online for high street stores. As traveling to the nearest large town isn't worth it, as they aren't up to scratch and never have much stock.

I tart around the supermarkets so I get better voucher offers grin

aristocat Fri 01-Nov-13 23:24:21

I also still do both. Food shopping is always done by me, I do not care for someone else choosing my fruit/vegetables.

I like to compare prices for clothes, electricals, books and toys online and then decide where to purchase.

Browsing around shops is also definitely for me smile I can easily waste a few hours just looking.....

Snuppeline Sat 02-Nov-13 07:45:01

I much prefer shopping online. Postage charges or delivery charges can be a drawback but then again parking charges can amount to the same or more. I like the oversight I get when browsing something online. A good website is key though, whether I shop for groceries or clothes/toys/household items.

My preference for online shopping comes as a result of having a family and working full time. I have no time to 'go shopping' anymore. If I do it is normally during seasons such as Christmas to soak up the atmosphere (and panic by a last present!).

I am sad at what my online shopping may be doing to the high street but can't see how I can square that one without more free parking, wider pavements (for walking with a pram) and some child related service (think crèche like in IKEA or a gym).

Righto that was my tuppence worth!

DwellsUndertheSink Sat 02-Nov-13 08:04:30

i very occasionally venture into the city to shop, but the cost of parking (£1.20 per hour) plus the stress of finding parking - or the alternate stress of park and ride and having to wait up to 20 minutes for a bus back to my car.... plus hassle of taking a toddler in a pushchair around the shops - nightmare. SO much easier to shop online. I do go in for shoes and clothing, and there is one particular toy shop which I love to browse in, but otherwise its online.

I do shop in supermarkets in person as like others, im dissapointed with the quality picking and also with the cost of home delivery. I once ordered yellow onions. There was no alternative onion, apparently. hmm

I find that the supermarkets stock most things I would need on a day-to-day basis, and Amazon is, despite their tax dodging ways, still a reliable and hassle free option for most else.

MadMonkeys Sat 02-Nov-13 08:21:10

I buy nearly everything online. I find it so much easier to compare prices online. The exception is clothes and shoes, which i prefer to try before,buying but i do sometimes risk it online then return if there not suitable.

ParkerTheThief Sat 02-Nov-13 08:35:58

Online for nearly everything.

We live in a very rural location so the practicality of online shopping is great.

I love having my groceries delivered because of the time it saves me.

I recently spent a week in a city and started off thinking howngreatbit would be to go 'proper' shopping. The truth is I found it totally overwhelming, standing in a huge department store like John Lewis I lose the will to shop as there is too much stuff nd I can't filter through it to find the things I want.

rallytog1 Sat 02-Nov-13 08:36:10

I buy most things online. Shopping I'd so much more of an expedition now I have a baby. Still love wandering round the shops, it's just more difficult nowadays.

nerysw Sat 02-Nov-13 08:53:08

I do like trying clothes and shoes on as you can't get a feel of them or see if they fit online. I do buy a lot of gifts, gadgets and books, games etc online. I like to research things first and by being a member of an online survey site I build up a nice pay pal balance to spend online. Grocery shopping online was great while I was on maternity leave and couldn't drive or lift but these days I prefer shopping in person (because I'm mean and like to check the reduced section!).
My colleagues shop online a lot and get all of their stuff delivered to work which is a great idea.

StainlessSteelCat Sat 02-Nov-13 08:59:51

if I know exactly what I'm getting, or exact size/colour isn't important, then online shopping is wonderful. no crowds, parking, bored children, tempting snacks, not finding your size.

if I'm less certain what I want, or fit is an issue then high street. can see exact colour, try it on, and feel the texture.

so I like a mixture. lack of time and young children means online saves me time, and I find things I don't see in the shops. real shops are more of an event, I take my time and browse.

Badvoc Sat 02-Nov-13 09:18:52

An example from this morning....
I have treated myself to a new food mixer from lakeland.
Because it was over £50 I got free delivery AND a free naked wines £50 voucher as ling as you pay delivery charge of £4.99!!
So...a gift for me and 6 bottles of wine for gifts/parties over Xmas.
Marvellous smile
And all done whilst sitting in my pjs drinking coffee smile
Oh! And I forgot he great bargains I have had on e bay! I got a bundle of designer clothes for my youngest son earlier this year for £11 - some of her stuff had never been worn a Nd still had tags on! And yesterday my dh picked up a toy I won. New they are £70. Got it for £20 and it's pristine.
Very chuffed smile

MrsKwazii Sat 02-Nov-13 09:21:48

I've recently gone back to ordering food shopping online, mainly because of having had another child - making going to the supermarket a military exercise - and because of the introduction of delivery passes, making deliveries much more cost effective. I've just paid £15 for a three month delivery pass.

I also tend to shop online for gifts. Not On The High Street is fabulous, supporting small businesses and giving you much more choice and personalisation options that could ever be available from a physical shop.

When it comes to clothes and shoes I much prefer to buy from a shop. I like to see and feel products before I buy them and try them on. Especially as returning products bought online that turnout to be unsuitable can be a right faff.

One thing I do when out shopping is to check on certain branded items whether they are cheaper elsewhere or online. I have a few barcode scanner apps that compare prices. I also use the Amazon app to scan items to see if I can save money. We have Amazon Prime, meaning that for a one-off annual payment lots of Amazon-listed products are delivered to us at no cost on a next day delivery service. It's brilliant, and I can even send items as gift-wrapped presents if I want to - great for last-minute presents!

WildThongsHeartString Sat 02-Nov-13 09:48:15

Online all the way with the proviso that I get free delivery and returns. I can't see myself ever going back to fighting through crowds, cold wet weather outside then overheated stuffy shops inside (shudder). Online shopping and using a cashback website e.g. Quidco can also save me money, but I think I tend to buy more than I need as it's all too easy to sit on the sofa, browse and shop.

In terms of brand loyalty, I do go back again and again to the online retailers who give good service but shopping online also gives me the opportunity to try different things that you don't routinely come across on the high street.

k8vincent Sat 02-Nov-13 15:56:12

I do most of my shopping online these days, but seem to waste an awful lot of time trying to find the best deal. I'm sure I could be doing something far more useful with my time. The biggest problem with online shopping is buying clothes for myself - I can never be sure things will fit properly.

I actually went and shopped on the high street earlier this week. TBH it was a rather unsatisfying experience as I had specifically gone to get 3 items from 2 shops and none of the items I wanted were in stock. I did get a lot of exercise in wandering back and forth between different shops though.

BoyGirlBoy3 Sat 02-Nov-13 16:29:35

Food shopping - online
Christmas gifts - online
still like to go shopping for birthdays and food top ups

BigStyleee Sat 02-Nov-13 16:36:11

Will usually buy clothes and shoes in shops as can't be bothered with hassle of returning clothes that don't fit.

However will browse shops and if I see something I like will go and buy same off internet after comparing prices. EG /went into Mothercare to buy a new car seat - saw what I wanted, but not in the right colour - they suggested I buy from their online store - but saw it for about £40 cheaper elsewhere online.

Internet also really good for buying unusual personalised gifts.

RustyBear Sat 02-Nov-13 16:39:17

I only shop online if it's small enough to fit through the letterbox, or if I can get it delivered to work - otherwise there are too many delivery problems.

But I do like browsing in real shops, and try to support the dwindling high street -only last month a Mumsnetter had to close her bookshop and turn to online selling, losing the story times that many children enjoyed.

Also, online it's much too easy to just keep clicking and spend more than you meant - at least having to carry it home means you might think twice!

roguepixie Sat 02-Nov-13 16:42:22

I used to love a wander around the shops but find the horror that is shopping as we get closer to Christmas puts me off. I tend now to do much more of my shopping on line - food shopping is online as is any lego ordering (for DS) - you get VIP points and an exceptional service.

On-line means you don't have to put up with poor service and misleading stock levels. Often-times P&P is free online so you aren't even paying more for that.

So, on-line for me...all the way.

Princessdivaaa Sat 02-Nov-13 16:48:08

Weekly food shop is done on-line but I usually pop in once a week to have a look at offers / what's new or top up with fresh produce or stuff we've run out of..

Other shopping (clothes, shoes, presents etc) I prefer to go shopping and visit stores to look and feel the items, but working full time now and having 2 children (5 and 3 years) this isn't practical and too time consuming! So for the time being its online shopping...

domesticslattern Sat 02-Nov-13 16:48:47

I mainly buy fruit, veg, meat etc. from local independent shops as I love my local high street and don't want to see it close down. The same for book as I love browsing in real bookshops in preference to tax avoiding Amazon, even if I end up paying a premium for it. However, I do do a massive Ocado shop about once a month as trailing around a supermarket with two DC is my idea of hell on wheels.
Online clothes shopping never ever works for me. I must be a funny shape or something. It is always disappointing. I am amazed that people do it successfully. Whenever I unwrap the parcel it is never quite what I expected! And the DC get most of their clothes from charity shops and jumble sales, so no online shopping for them either.

Whojamaflip Sat 02-Nov-13 18:23:23

we live in the back of beyond and it is a good hours drive to anywhere with a decent selection if shops.

so nearly everything is bought online, apart from fresh meat and veg which I get at the farm shop about 5 miles away.

NowWhatIsit Sat 02-Nov-13 20:30:10

I do all regular food shopping online, so much easier with kids and work. Do top up shops where I can to select nice fruit and veg etc. I suppose I miss selecting whatever looks nice in the shop on the day, and having to be disciplined about meal planning is annoying but probably works out more economically.

Clothes I prefer to buy in person as faffing about sending them back 100 times is just annoying. But uniform or stuff I know will fit, definitely online.

SaltySeaBird Sat 02-Nov-13 21:08:29

I like a mix of both. I do buy a lot online including books, clothes and groceries. I do also like buying in shops. I enjoy seeing the displays and finding new products by just browsing. My online shopping tends to be focused on what I need, I'll search for something specific.

I rarely buy cosmetics online, I always get these in store.

I don't like paying for delivery or returns and avoid companies that have both charges. So often I am disappointed in things as they aren't what I was expecting when I see them in the flesh!

unquietmind Sat 02-Nov-13 22:52:11

Varies. Online for bargains for specific items and convenience, high street is more for window shopping for inspiration for online cheaper options unless I'm after charity shop bargains

cluttered Sun 03-Nov-13 00:12:40

Sometimes a mixture, to avoid delivery charges and also to avoid having to wait inside all day for a delivery, when I know exactly what I want I like to order online but collect in store. This is definitely necessary for things like shoes for my DC who have very standard sized feet but will be set on one item which is guaranteed not to be in stock in their size.

Otherwise I will order online for home delivery if I know the retailer uses DPD couriers who give a very narrow time slot and always come within this. I also order loads from Amazon, although sometimes they use rubbish couriers I don't mind too much because I have Amazon Prime and any problem they extend my membership so haven't actually paid for it for ages! Books I always get online, more and more electronically.

Food shopping I use a vegetable box scheme which is ordered online but I'm not organised enough to do a big supermarket shop online, I normally pop in every few days during the day when it's quiet. Clothes and shoes for me I also go into the shop as can never tell what will fit.

tethersend Sun 03-Nov-13 09:41:04

Sending back ill fitting clothes is a small price to pay for not having to drag a screaming toddler into changing rooms.

Nothing looks good when you're hot, flustered, full of rage and singing Wheels on the Bus for the fiftieth time.

tethersend Sun 03-Nov-13 09:43:08

And Supermarkets are suburbs of Hades itself, so Internet grocery shopping is a no-brainer.

Tortoise Sun 03-Nov-13 09:49:20

Main food shop is done online, other small bits picked up when needed from shops in small town I live in.
Most other purchases are online especially ebay! It's just easier. I prefer to try clothing on in my own home.

plinkyplonks Sun 03-Nov-13 21:22:01

Mostly online. I use my Barclaycard online for the credit card protection I get, as well as getting great cashback rates via cashback sites. This is particularly helpful when purchasing electrical items or bulky items. I would like to go to the high street to see the Christmas lights and browse the Christmas market. It can be very busy though, with lots of parking stress and people bumping into you. I do like going to the high street through for gift ideas for close family and friends, as well as impulse purchases!

nannynick Sun 03-Nov-13 21:50:38

I used to like online but getting deliveries is a problem. Click&Collect is great, delivery to a local store so I can pick up at my leisure. Collect+ is useful as like Click&Collect the package is kept at a place where I can pick it up.

However I do like going around the highstreet and retail parks. I like getting inspiration for things, some people are really hard to buy presents for so you can't just search online for something as you don't know what you are looking for whereas you can wonder around the highstreet and something may grab your attention. Plus there are lots of coffee shops, so places to have a break. I also like being able to buy things now... not wait a few days, the get it instantly thing is especially helpful when it is a last minute purchase. Swipe (well these days stick the card in and enter pin) the credit card and I can walk out of the store with my purchase.

There are some advantages to online. Say someone wants something specific, such as wetsuit boots and tells you where to get them from, brand, size etc. It is then simple to order online and get the item delivered directly to the person. Great for birthday and xmas presents but you do need to know what to buy.

Instant purchase online is something I have been getting into recently. Video on Demand has become reality and instead of buying a DVD, I can pay online and then watch it immediately, streaming it over the internet, or downloading to watch later. It works well for Music and Video, plus now that I have an iPad it works well for playing games.

As technology has moved forward the highstreet I feel has changed. Retailers are giving us more options of how to buy things, we can go into stores to look, feel and smell products (walk past a Lush store and you smell the products) and can buy instantly or buy later online.
Love a product you brought in the highstreet shop and need another one, no problem just order it online.

Pistillate Sun 03-Nov-13 22:09:53

Wow, I am definately behind with the times! So many people are doing the majority of their shopping online, and saying it is less stressful! Maybe I should try it again.

I agree with a pp who said supermarkets are a suburb of hell.... So I avoid them. I find aldi/ lidl not so awful, plus conveniently situated near local library so I can drop the kids off there while I do a 10 minute whizz round.

Other than that I shop at the local market which I fortunately work very close too, and I can get my veg, fruit, meat cheese and some staples from.

As for other sorts of shopping, I love making a list with the kids, and hitting the shops with them. we do this approx 4 times per year. I love being able to suggest various combinations of clothes to the kids and them say no, or yes. I think it is good for them to see the clothes in the flesh and think for themselves whether they go with each other, what else they have got that they might go with them.

I guess I don't actually do that much shopping, so I really don't have a problem with shopping that I need to solve with online shopping.

Things I do buy online .... Yarn to be sent directly to the knitter in the family for the kids hand knits. Travel tickets. In the past I have used amazon and eBay, but not now since last Christmas.

Lots of keen online shoppers seem to have toddler age children..... I wonder if other parents of slightly older children find shopping on the high street more enjoyable?

Pistillate Sun 03-Nov-13 22:13:17

Also my dd was given a book token for her birthday, and I think she will end up spending it online. (if she can) because we have one bookseller in town with a children's section, and it is so full of rainbow magic and the like it is really hard for her to find anything she likes.

HelloBoys Mon 04-Nov-13 09:49:52

For clothes generally it's instore - other stuff like gifts etc online.

Reasons for clothes as they can vary so much and if items don't fit and there's no free returns you can end up paying twice for postage.

Only place I would buy online for clothes would be BrandAlley but check the sizing beforehand so I moreorless know what fits. and they do free returns.

You can't beat online (especially Amazon etc) for gifts though.

manfalou Mon 04-Nov-13 11:27:31

For me it depends.

Clothes I Have to buy inshore because I need to try them on, no clothes ever look like they actually do in pictures. I always do my main food shop online as its more convenient and saves me time and money as I don't get drawn into the end of aisle offers. Plus shopping with two kids isn't the most fun tasks ever. Everything else we buy online as you can get discount codes, compare prices, do the price match thing and most of the time you can get free delivery too.

AllThatGlistens Mon 04-Nov-13 14:41:33

As a parent to disabled DCs, online shopping is infinitely easier for our family.

However, it has changed where I shop, as I find that some stores/ supermarkets quality and delivery processes are far superior to others and that plays a big part in where we spend our money.

NettleTea Mon 04-Nov-13 16:35:57

I love online as I dont have to get cold, wet, or shoved about, nor do I have to find and pay for parking. You can get the best prices and compare sites and usually get free delivery.
Food I do in person though, as am not organised enough, and often dont know what I want until I see it.
I like to go out 'window shopping' although ironically I usually dont end up buying, just spend the day looking!

ladygoingGaga Mon 04-Nov-13 17:28:38

I do a mixture.
I buy groceries in store as I shop in Aldi.

Generally if I know what I want then I spend time looking online looking for cheapest deal etc

If I'm not sure what I want either a present for someone, or just want a new item of clothing with no specific idea then I head to the high street for inspiration, as I find looking online if you are not sure a nightmare!

Cherryjellybean Mon 04-Nov-13 21:24:33

We buy electrical items, books and toys online, as its usually cheaper on sites like amazon than in the shops. I food shop in the supermarket otherwise I will forget something.
The only thing I go to the high street for is clothes in the sales- although I buy most clothes I need on eBay now smile

stephgr Mon 04-Nov-13 21:45:31

I shop online for everything except when it's a major purchase like a car. I find it so much easier and more convenient plus I save money by using cashback websites. The only problem I have is with clothes and shoes because often the items don't fit or don't look as good as they do on the website. I do spend quite a lot of time returning items and I look out for companies which let you return items free of charge.

MoldieOldNaiceHam Mon 04-Nov-13 23:11:29

Food shopping in store because I like to see how fresh things are. Everything else online. I hate shop changing rooms and would much rather try things on at home.

Ireallymustbemad Tue 05-Nov-13 07:31:29

I buy most things online. The exception is clothing as it never looks the same on me as the model and you can't feel the fabric through the computer screen. I can't be bothered to keep sending stuff back!

iwanttoscream Tue 05-Nov-13 08:22:36

Brought a few things online ie books, dvds, but clothes and shoes from high street shops. Beginning to look at online prices before going out to compare prices.

WhyIRayLiotta Tue 05-Nov-13 10:56:48

Books / Music / most gifts I but online.

Clothes / shoes / house stuff and food I prefer to buy in stores. I like to feel material and be sure of sizes. I like to get meat from the butcher on the way home some evenings and to pick fruit and veg the way I like them. I've done the food shop online a few times. But I prefer doing it myself.

Kipsy Tue 05-Nov-13 12:58:19

I do about 90% of all shopping online.

Grocery shopping
- Quicker to add items - you just need to add all your favourites into your basket in one shot, easier to evaluate offers
- More flexible - if a critical ingredient is out of stock, you can empty basket and add items from a different recipe
- Easier on your nerves and on your back - No standing in checkouts, pushing runaway trolleys from supermarket->car or lugging full reusable bags from boot to kitchen
- Cheaper - in many cases delivery charges are cheaper than a supermarket run, especially if you are the kind to be tempted by non-essentials like fresh jammy doughnuts or flowers or magazines blush

- All clothes/shoes for children are bought online, DD finds shopping in actual shops dead boring and tiring. I point out the various choices on the computer and she picks what she likes, so it is not like she is missing out on much. I order 2 sizes and return the ones that don't fit.
- For myself and DH we buy in actual shops as I like to see how it actually looks and fits

- Always online, it's cheaper, and almost always in stock.

TBH, I think the only time I step into shops is to
- Buy groceries that I've forgotten or top up with milk/bread
- Return items

Kelloges0811 Tue 05-Nov-13 16:52:45

I tend to browse online and then go and purchase my items instore. I always do my food shop in person to make sure I can pick the freshess produce and meats/fish. I tend to impulse buy online if I see a gift bargain but will mostly collect from a high street store.

BettyOff Tue 05-Nov-13 16:57:50

I uses to do supermarket shopping online but I've stopped now I'm off on maternity leave as I prefer going to smaller shops like our local butcher and greengrocer if possible. Once I'm back at work it'll be back to online.

I don't tend to buy many clothes online as I'm in between sizes and can't be bothered with having to return things via the post.

I do buy most household and baby things online for convenience and so I can compare prices easily. I also do most of my Christmas shopping online. I like researching purchases online so I can look at people's reviews etc.

Online. No need to fit pushchair into tiny changing room and no horrible lighting that makes me feel terrible about my body.

wokeupwithasmile Tue 05-Nov-13 18:39:21

I buy everything online apart from clothes for me and my family and the odd bread loaf during the week. I find it impossible to go around with a baby and be relaxed while shopping, but I also am careful to use online sites such as Avios and Quidco as much as possible.

sleeplessbunny Tue 05-Nov-13 20:40:38

Mostly online, and has been ever since DD was born. At 4 weeks she was inconsolable in the supermarket and I had to abandon a half-full trolley and take her home. I started supermarket shopping online then and haven't stopped since. I do top-up shops at our local small supermarket though.

I also like to clothes shop online, although it has its pros and cons. I always end up returning at least 50% of the stuff I order, but then it gives me access to brands I like but can't get to locally. Also I sometimes take weird sizes and it can be frustrating finding something you like in a shop but they don't have it in your size. This is a big problem for me when bra shopping.

I have used Amazon for brithday and Xmas presents for years, and recently I've started buying household stuff from there too. It can be much easier and quicker to find something specific online than to traipse round hardware stores looking for it.

majjsu Tue 05-Nov-13 21:12:48

Agree with many on here, shopping online all the way. It is simple, time saving and you can usually grab a bargain. Love it!

Eliza22 Wed 06-Nov-13 16:47:23

Quite a bit of online but, I seeks out free delivery codes/offers or Click & Collect as paying for delivery can get expensive.

KatieBMumsnet (MNHQ) Fri 08-Nov-13 16:14:18

Thank you for all your comments. The winner of the prize draw is...


Congratulations, I'll PM you for your details.

Madlizzy Fri 08-Nov-13 18:26:02

Katie, it was good that I was quoted on there, however, I was a little misquoted as I didn't mention paying for returns, just that I couldn't be faffed with them, which made me sound quite dense when Ben Shepherd talked about it being an absolute basic to check and see if returns were free or not. I was a bit miffed.

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