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Please share your tips on online security at home with Cyber Streetwise

(36 Posts)
AnnMumsnet (MNHQ) Wed 22-Jan-14 08:26:12

Cyber Streetwise say "If you're reading this you probably already do lots of things online like shopping, banking and using social networks. Your children probably play games on a console, smartphone or tablet, and chat to friends through messaging apps.

'Cyber Streetwise' is a new government campaign that aims to change the way people protect themselves while online, in order to avoid falling victim to cyber criminals. The campaign has wide support for across industry with more than 20 organisations involved, including Sophos, Facebook, Financial Fraud Action UK, RBS, Trend Micro and Vodafone to name a few.

Psychology and tech experts tell us that people don't always pay as much attention while online as they do when in the 'real' world. For example, you wouldn't leave your handbag open while shopping, so you should also be careful when entering your credit card details online. The speed of technology means we often forget the simple measures to be 'Cyber Streetwise'".

Now they'd love to hear what approaches Mumsnetters take regarding online security at home - whether you're totally on top of this or don't give it a second thought....

To get you thinking about this, here are some example questions...do feel free to add any comment about this topic though - all opinion welcome!

~ Who is in charge of making sure everything is safe and secure in your family?
~ Do you use the same simple password(s) all the time, and when did you last change them? Or do you have a complex system of passwords to use?
~ How many computers and other devices do you have that connect to the internet?
~ How often do you shop online, and what types of e-shops do you visit?
~ What do your children understand about online safety and security? How do you talk to them about this? What age were they?
~ Any other tips?

Thanks
MNHQ

PS: For more information on any aspect of the above please visit Cyber Streetwise and find out more here: www.cyberstreetwise.com.
If you have a question then you can find them on Facebook and Twitter too.

Quoteunquote Tue 04-Feb-14 20:01:53

Brilliant thread.

tiredoutgran Tue 04-Feb-14 20:29:02

Who is in charge of making sure everything is safe and secure in your family?

I am

~ Do you use the same simple password(s) all the time, and when did you last change them? Or do you have a complex system of passwords to use?

I use complex passwords (upper and lower case plus numbers) for banking, email, amazon, paypal etc, they probably are not changed often enough really, every 6 months or so. The children are not allowed on the computer other than supervised and the tablets have parental controls in place with simple passwords, these have never been changed so are around 7 months old.

~ How many computers and other devices do you have that connect to the internet?

laptop, 2 tablets, 3 mobile phones, wii, 4 dsi

~ How often do you shop online, and what types of e-shops do you visit?

Probably weekly from Amazon and every few months from ebay

~ What do your children understand about online safety and security?

They understand that they are not allowed to access the internet without my entering the password and only under supervision

How do you talk to them about this? What age were they?

I explained that sometimes people are not who they seem to be and that is why I am so strict about it. They are not allowed in chat rooms or social networking sites, the girls were 6, 7 and 9. The 3 year old just knows he can't get anything without asking me first as he doesn't have any access.

~ Any other tips?

be as strict as you need to keep them safe and protect your own access to accounts with a serious password system

starfishmummy Wed 05-Feb-14 07:29:56

Lots of passwords which I usually manage to forget on sites I only use occasionally

One credit card which is purely used for on line shopping so I could easily spot if it has been used fraudulently. Also I use a second email address when shopping on line.

Good antivirus and spam blocker and never click on anything that appears to be spam.

1) dp and I each responsible for our own, but no DC - if we had them then I think it would be a joint effort.

2) after a recent scare at the company i work for, I've now changed all of my passwords - there are some similarities but they are all different, whereas I used to use pretty much the same 2 for everything. I'm learning!

3) wii, xbox, laptop and two smartphones. So that would be five. The xbox isn't set up for the internet though.

4) quite a lot on ebay and amazon, some clothes shops etc too. Have recently discovered tesco online deliveries, which I love. I use paypal wherever I can, especially with unknown sellers (recently purchased a wedding dress through paypal, and liked the security that comes from the buyer protection thing).

5) not applicable

6) I find it useful to keep a record of everyone (website) who you've given your details to. Also, when you click 'unsubscribe' on stuff, the fact that companies uncheck the 'mail' box but still keep all your details on file - so to actually email them direct if you want to be removed from their system.

MadMonkeys Fri 07-Feb-14 17:28:09

My top tip: don't answer questions about IT security on a public forum ;)

AugustaAdaByron Sun 09-Feb-14 14:01:30

~ Who is in charge of making sure everything is safe and secure in your family?

My DH takes more of the responsibility but I would say lets it lapse for a while and then says "we must do X,Y,Z".

~ Do you use the same simple password(s) all the time, and when did you last change them? Or do you have a complex system of passwords to use?

Most passwords are complex. Not changed very often. Would like to set up a system for this. I think having most of but not all of the password written at home is maybe a good idea as more likely to be hacked than a burglar takes your password hints list.

~How many computers and other devices do you have that connect to the internet?

Desktop, laptops x 2, X-box, phones x 2, tablet, ipod touch.

~ How often do you shop online, and what types of e-shops do you visit?

Weekly. Mainly Ocado, John Lewis, Amazon, ebay. Use paypal as much as possible for any other ad hoc purchases.

~ What do your children understand about online safety and security? How do you talk to them about this? What age were they?

DS 6 - we've not talked to him much about this but he doesn't have internet access when we are not in the room yet.

~ Any other tips?

DH has blocked things via the wireless router. Not sure what it is exactly - I think someone mentioned it above - Open DNS.

I have a separate user profile on my tablet for DS and plan to investigate if we can set up a "white list" of sites he can access.

Someone told me the other day that ALL Facebook profile pictures and cover photos are public and cannot be made private and that includes any comments posted on those photos. shock

kslatts Sat 15-Feb-14 22:07:04

All my passwords are quite complicated with letters and numbers, I avoid using names and DOB's etc.

Just wanted to share that it was working! DD had posted a lovely picture of her and a friend at a disco. When I said it was a nice photo she said that someone else had been in it but she didn't know if their mum would be happy about them being on Facebook yet so she cropped them out. Why can't more adults be like this? (Proud Mum)

Her sister also came to me all concerned because her friend plays with other people on Minecraft and she was worried they may not be who they say they are. Do you have to know them in RL to hook up on Minecraft does anyone know?

I'm so glad my messages are getting through but am concerned by the lack of awareness of some other parents.

Nottheshrinkingcapgrandpa Mon 03-Mar-14 19:49:09

I have a credit card that I only use online so if I am defrauded I don't loose access to my a counts.

ScrambledEggAndToast Thu 01-May-14 08:18:50

I always check that the site has a padlock on the address
Change password regularly
Have different password for different sites
Don't write down password
Don't auto save password on shared computer (I.e. Work)
Use hard to guess password e.g. Mix of numbers and upper/lower case letters

Am trying to teach DS about all this as he had his FIFA account hacked and all his players stolen angry I didn't even know this was possible but Microsoft refused to refund as they said he must have been lax with the login details. That was an expensive lesson!!

ErnestShufflebottom Fri 02-May-14 12:04:03

Use password with a mixture of lower and upper case plus numbers. Use different passwords for different sites and don't autosave. Don't write them down. Don't share them with anyone.

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