This topic is for paid for discussions. Please mail us at insight@mumsnet.com if you'd like to know more about how they work.

NOW CLOSED Take a look at E.ON's new energy tariff quote & comparison tool and give your feedback to be in with a chance of winning a £500 John Lewis voucher

(169 Posts)
TheOtherHelenMumsnet (MNHQ) Mon 22-Oct-12 11:20:54

E.ON are trying to make it easier for customers shopping around for a new energy tariff by reducing the number of tariffs it offers to no more than five for customers to choose from. The new tariffs are designed to be simpler and easier to compare with E.ON's new online tool.

Here's what E.ON says about it: "We know that choosing the right energy tariff can be daunting, so we've simplified our tariffs and launched a new online tool to help make choosing our best deal quick and easy to do in just a couple of minutes."

E.ON would like you to visit their page on MN for more info on the tool, follow the link to enter your details and see what deals you're offered. They'd then like you to come back to this thread to give your feedback on the following:

~ how you found the comparison tool to use
~ what the deals on offer were like e.g. how much you would paying and what rewards you could get

Everyone who visits the tool and then adds their feedback here will be entered into a prize draw to win a £500 John Lewis voucher.

Thanks and good luck with the prize draw
MNHQ

The tool is easy enough to use. I quite like that it doesn't ask for reams of info before starting the quotes and then allows you to adjust for your energy usage. I got a range of quotes, with approximately £100 between the five of them. I would like a bit more information about exactly why the tarrifs are different, as to me it wasn't entirely clear.

Pascha Mon 22-Oct-12 11:32:23

I just did this out of curiosity really as we are on a fixed price plan til next July. The comparison tool is quick and simple enough, I didn't have to do anything complicated to get a quote. All the plans are marginally more expensive than the one I'm currently on though so they won't be getting business from me at the moment grin

TBH though, when the time comes to look around next year I am still going to go through uswitch or Which switch or moneysupermarket and get comparisons from all the major companies rather than go to all the individual ones.

Pascha Mon 22-Oct-12 11:34:08

Also, £20 loyalty reward has no interest for me. I would prefer a cheaper tariff with no gimmicks thank you.

gazzalw Mon 22-Oct-12 14:05:07

Right, we are EON Customers already but I did this out of curiosity. I found it very easy to use but was somewhat dismayed that we appear to be on one of the most expensive tariffs. DW put us on a fixed rate for two years to ensure we could budget but it looks to me that it's a false economy and now we're still tied into it for another year or so! Hmmm.

It was certainly very quick to do in conjunction with USwitch or another price comparison website. Will bear it in mind for future use.

Also liked the additional upfront information about rewards or continuing to collect Tesco Clubcard Points... Sorry I disagree with you Pascha as we like accumulating Clubcard Points for family outings/treats!

ZombTEE Mon 22-Oct-12 17:20:26

Am I being dense...I don't see a link....

I actually used the tool several weeks ago when I was nearing the end of my fixed rate. The questions were simple, and I liked the clarity and usability of the site. Unfortunately I didn't get good enough prices so stuck with my previous provider.
Summary: I liked the tool, but the tariffs still need work (especially for low users/home energy generators)

MrsStringerBell Mon 22-Oct-12 17:29:09

It's in the OP text ZombTEE - try clicking here

ShatnersBassoon Mon 22-Oct-12 17:30:41

I found the tool really easy to use, and a lot less baffling than some energy providers' websites. I like that there are only 5 tariffs so I wasn't left with that 'I should just check that 116th tariff option, that might be the cheapest' feeling.

I have in the past spent hours ploughing through unfathomable online quoting tools from energy providers, so to have a simple system that actually demonstrates how one tariff compares to all of the others available makes a pleasant change!

Indith Mon 22-Oct-12 17:33:26

It is nice and easy to use, information seems to be upfront which is good. I liked that it asked if we had mains gas supply and there was a note saying you might still be able to get some discounts if you don't have a supply. Mostly when you only have electric you can't get any of the discounts, they are all for dual fuel customers.

Ultimately though the options given were a alittle more expensive than our current deal.

I found it very easy to use and it was lovely that you didn't have to provide loads of details to complete it. Usually I get fed up of entering my full name/address/email/phone details in all the comparison sites. They should really think about doing it in this simple way.

I didn't think the deals were anything special. We're on one of the cheaper rates anyway.

Waspie Mon 22-Oct-12 17:40:59

I've just used the tool and liked it. It's clear and easy to use. I got a range of quotes for different products. I didn't understand the difference in the products or why the yearly bills would be different. The cheapest offering was about £50 a year less than I'm paying now so I'm not inclined to change.

Also e-On charged us a fortune (over £200 for the [summer] month) when we moved and got stuck with having to take on the previous owner's utility company for a month, so I'm not really inclined to change to them as this left a very bad taste in my mouth.

Indith Mon 22-Oct-12 17:41:47

This thread has now made me get locked out of my British Gas account because I can't remember the password! I though I'd go check exactly what deal I was on because I couldn't quite remember for the quote tool. The flipping password reset email will be sent to dh's work account and he has logged off for the day. Typical!

ZombTEE Mon 22-Oct-12 17:42:25

There is no link in the OP for me.

Can someone else put a link in the thread?

Gosh, unless AdBlock is blocking it...hold on.

ZombTEE Mon 22-Oct-12 17:42:54

Yup, that's what it was. Weird, it's never done that before!!

ZombTEE Mon 22-Oct-12 17:44:06

And as suspected, I can't play because I'm in Northern Ireland. No E.On here...

There's something they can do for me. grin

Trills Mon 22-Oct-12 17:51:43

I don't really understand how they think they can guess my usage.

Trills Mon 22-Oct-12 17:59:44

All of the quotes are more than I pay right now, so either E.ON are expensive or I use less gas and electric than the average household in my area.

Trills Mon 22-Oct-12 18:00:18

It would be hilarious if I won £500 for saying that, wouldn't it? grin

QueenOfFlamingEffigies Mon 22-Oct-12 18:01:01

There's no link for me either and disabling AdBlock on this page hasn't worked hmm

Trills Mon 22-Oct-12 18:02:03
Tigerbomb Mon 22-Oct-12 18:03:27

The tool was really easy to use , especially when putting in your own details so you can get a more accurate quote.

I liked the ideas of discounts and I get them with my own provider - who worked out cheaper (even with the upcoming increase in fuel costs).

The EON tool also showed me how much cheaper my current supplier actually was

DizzyHoneyBee Mon 22-Oct-12 18:04:52

I found it really useful and liked the way it showed the plans side by side and calculated the annual total for my current supplier. It didn't inspire me to switch because even with the discounts it is more expensive than my current supplier.
However, it won't replace Uswitch for me because they compare several suppliers - I'd probably only use it if I was already with e-on and wanted to see if I was still on the best tariff with them.
there was no link in the OP for me either, I googled it to find it.
Why do they offer several packages with some being more expensive? Surely just one lower priced tariff would be better?

QueenOfFlamingEffigies Mon 22-Oct-12 18:06:48

Yes thank you Trills - I still can't see a link in the OP though. Strange!

Trills Mon 22-Oct-12 18:14:11

Yes, I'd like to know what the expensive tariffs are for apart from getting more money out of people who haven't spent the time to do the comparison.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now