The saga continues but the depths to which this organisation will sink are astonishing.
You may remember, two and half years on, 3 provisional judgments, 2 final decisions (all on the same case) the LGO still believe it is ok to leave a child without provision for no particular good reason.
I said I would want to complain about their handling when our JR pre action protocol letter had been responded to.
They ignored me. An AO got involved and completed a review when I hadn't even set out my complaint and told me they were ace and to get lost.
Had to get solicitor to write to their solicitor as LGO woman was ignoring my protests about this. A month later, she gets in touch and says ok you have 14 days to send in your complaint. After two and a half years!
She says I can ask for more time.
I write and ask.
She ignores me.
I have to get solicitor to write to her.
She responds yesterday and says I've til next Friday. She'd already wasted a week.
I've asked for 28 days which given the boxes of info about their mishandling of the case is more than reasonable. I couldn't prepare a complaint until the JR response was received.
She says 'I've waited for months for you' so tough! I ask again explaining that DS is out of school and I have a big meeting tomorrow and I can only work at weekends and I can't do it in a week.
She says tough. She has even ignored my request to send a copy of their complaints policy.
I am so shocked, and sick of being treated like shit by them. Like I have done something wrong by having to force them over two years to do their job properly.
I'm hardly going to get a fair haring from her as the complaint is now going to have to be about her too.
Seriously,what is wrong with that office. Does she think I am joking about the stress of this while having a kid of school and trying to educate him while working myself? I'm outraged.
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LGO sink to new lows
41 replies
inappropriatelyemployed · 11/07/2013 15:47
OP posts:
PolterGoose ·
11/07/2013 16:01
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