Yes - we could anonymise save for the office as we won't be able to vouch for the accuracy of everyone's material.
Keep anecdotes, stories brief - a side of A4 max - and contact sympathetic journos who might like to follow up
For example:
My LA failed to put my son's provision in place for 5 months after the issue of his statement. Facing a Tribunal, they secretly met with school and SLT to cook up pretend provision. This was backdated in professional reports.
To complain about the lack of provision, I contacted the LGO whose remit includes investigating failures to arrange provision. The LGO told me I was premature and it was my own fault for chasing provision. They gave the LA a clean bill of health. At this point, some of my son's provision was still outstanding.
Two weeks later, and two weeks before Tribunal, I received a letter from the LA branding me a vexatious correspondent and telling me no one would deal with correspondence from me unless I raised a 'substantially new matter'. I had no choice but to instruct solicitors.
I pulled my child out of the toxic school a few weeks later when I realised the head was lying about provision. We did not attend the Tribunal as they listed the hearing THE AFTERNOON BEFORE in a different city 30 miles away. We explained our difficulties and asked the Tribunal to read our evidence
The Tribunal judge was an ignorant arse. The panel didn't read the evidence - the judgment said the EPs agreed when ours said DS needed 32.5 hours provision and theirs said he needed 20. They failed to make the statement legal e.g. allowing the LA to state SLT provision should be 'up to 3 hours' a visit (which means it could be one minute as a matter of law) and they criticised us in our absence for pulling our child from this school.
The LGO consistently failed to deal with the failure of provision. I spent money and time pursuing them and a year, and three provisional judgments later, they finally acknowledged some maladministration. No apology, no explanation for the consistent fuck ups. Their reasoning changed consistently as they tried to explain how a Council breaking the law was not maladministration. A senior Ombudsman member of staff denied in writing that the Human Rights Framework as a Tool for Regulators applied to LGO decision-making as this was for 'regulators', yet the Equality and Human Rights Commission confirm that the LGO attend quarterly meetings to discuss how this Framework is being implemented by them.
The tone of all three provisional views was only ever critical of me, not even neutral, deciding every point in issue in favour of the Council without explanation. They saw the wealthy Council as 'victims'. They also used the Tribunals comments to criticise us as parents for our child's failure of provision!
I combined the failing to arrange complaint with one about the vexatious determination. The LGO said they wouldn't get involved in the problems with vexatious decision despite substantial evidence supporting me from a leading SEN lawyer and SEN charity. They then agreed to look at it but said the Council applied their policy so they were not prepared to do anything. Even though the Council failed to review the matter after 6 months as required. Something I had to chase them to do and for which I received an apology from them only after I demanded one! This allowed the LGO to say, yes they failed to review but heh they apologised so there is no injustice!
However, despite the LGO's position that the LA followed their policy, they ignored my complaint that the LA's policy requires it to be used only as a last resort and that the LA did nothing before it issued the ban. The determination was clearly their first resort. Correspondence obtained from the LGO file (but redacted) shows that LA officers were planning this ban and talking about how they would use it at Tribunal. The LGO say, without reference to these emails, that the LA officers conduct was just fine.
A covering letter was sent with the LGO's first final decision in August 2012 in which the LGO investigator says, to support the vexatious determination, that I had contacted her multiple times and had copied other agencies in. Neitherof these allegations was true and she was clearly saying that her experience with me somehow justified the LA's decision a year ago.
I instructed lawyers to issue a judicial review pre-action protocol letter against the LGO and in September they withdrew their decision. Six months later, it has been reissued with only small tweaks: one is that they now use a comment made by MP acknowledging the level of correspondence to support their determination of vexatiousness. No reference is made the the rest of the two page letter by my MP in support of my case. The judgment is littered with factual inaccuracies and legally the main argument has not been answered.
The same investigator kept the case and issued the second final judgment despite my concerns about her bias. There was no explanation for the delay and it is clear no further evidence has been obtained so, why did it take 6 months? I suspect they thought I would just go away.
TWO years on, I am faced with sending the matter back to lawyers to consider a further pre-action protocol letter as the LGO's position on the law in relation to failing to arrange is clearly wrong and will affect other vulnerable children. Their judgments are phrased as adversarial battles between complainant and LA. The child's needs are not even set out and his rights are not even considered.
This has cost me substantial amounts of money and stress. I have had no apology for their fuck ups.
As for my son? Two years later, he is at another school and now has 32.5 hours of support and direct payments for his SLT. They were obtained under threat of judicial review but that is another story......