OMG dds passports have expired! Help please someone what shall we do

(79 Posts)
yogabird Fri 07-Feb-14 19:10:42

Going away next sat. Spent a fortune terrified now we can't go

Ledkr Fri 07-Feb-14 19:13:08

This happened to us last year, we missed a week of our holiday.
You need to ring your nearest passport office and ask for a same day appointment. They issue a new one on the day but you have to go there and it costs a bit.

yogabird Fri 07-Feb-14 19:13:49

This is all going so badly dh on phone to passport office now and it's sounding grim
Feel like crying

Only1scoop Fri 07-Feb-14 19:13:55

You can still go and do it in a day. I recently had a day out in Peterborough as my friend was In same boat.... You go initially and then I think we had to go back 3 hours later....it was fine, not as much waiting as we thought. Find where your nearest office is and call them.

Good luck.

VivaLeBeaver Fri 07-Feb-14 19:15:08

Yep. Peterborough or Liverpool are the two places I know of where you can get a same day appt. I'm sure there are others.

yogabird Fri 07-Feb-14 19:15:25

They are saying you can't do it for kids only adults for the premium service

HauntedNoddyCar Fri 07-Feb-14 19:18:59

Where are you going? If it's EU then I would speak to the airline. There is a slim chance they may accept recently expired passports. Some airlines used to but I think it stopped. Wouldn't hurt to double check.

yogabird Fri 07-Feb-14 19:19:27

No appointments tomorrow anywhere but Belfast. Kids can't have the Four hour service to renew. Feeling sick now

Then get on a flight to Belfast. Surely a damn sight cheaper than loosing your money

yogabird Fri 07-Feb-14 19:20:45

Haunted noddy car it's Austria. it's going to be seven days and we go on Saturday. And it'll be to late.

yogabird Fri 07-Feb-14 19:21:25

Looking at flights now for Belfast.

yogabird Fri 07-Feb-14 19:21:49

This can't be happening GOD!

vulgarwretch Fri 07-Feb-14 19:23:25

I have always got same-day renewals for my kids, but it does look from the website as if they've stopped doing them. You can still get a fast-track appointment though which gets the passport back to you within a week. I would try that. It's really quite likely that it will be quicker than the guaranteed time. Can you get there on Monday?

clam Fri 07-Feb-14 19:25:26

What a nightmare. Agree that going over to Belfast is a better option than ditching the whole holiday.
Good luck with it all. I'm sure it can be sorted out.
Meanwhile wine

yogabird Fri 07-Feb-14 19:25:39

No appt til Tuesday at passport office in England or Wales

yogabird Fri 07-Feb-14 19:26:33

Do I have to go in person? Have a friend in ireland

clam Fri 07-Feb-14 19:26:45

Well, can't you do that then? Tuesday?

butterflyroom Fri 07-Feb-14 19:27:00

What about Durham?

clam Fri 07-Feb-14 19:27:13

Would the kids have to go along too?

lilyloo Fri 07-Feb-14 19:27:53

Hope you can get to Belfast , hopefully they can turn it round in a week for you sad

Fly into Belfast City airport. It's much closer.

JeanSeberg Fri 07-Feb-14 19:28:48

Get the passport photos tonight and get them countersigned, then forms filled out tomorrow and get the post office to check them.

Then book the appointment for Tuesday wherever it is.

You're panicking, naturally, but you can do this!

stoopstofolly Fri 07-Feb-14 19:29:09

This happened to us. Call up on Monday and they make an a appointment for you. You have to turn up with all the paperwork completed, photos etc, old passports etc. They do it the same day if you get a morning appointment or early afternoon, or you have to go back the next day if it's a late afternoon appointment (they need 2 hours to put them together.)

Only1scoop Fri 07-Feb-14 19:30:19

Yes you would have to go in person.

JeanSeberg Fri 07-Feb-14 19:30:21

The passport advice line is open tomorrow so book the appointment then.

Starsandsun Fri 07-Feb-14 19:30:36

Are you sure the fast service can't be done for kids? We had the same problem last year, with flights booked, then finding out our DDs passport had expired (she was 5). We could get an appointment for the next day at Durham and they issued a passport there and then (waiting time was three hours). Maybe the rules have changed though, or you had an unhelpful person on the phone...wouldn't hurt to call again tomorrow morning and check again, sometimes that can help!

JeanSeberg Fri 07-Feb-14 19:31:43

No you don't have to go in person.

https://www.gov.uk/get-a-passport-urgently

But I would, without the kids.

vulgarwretch Fri 07-Feb-14 19:36:56

Starsandsun, I did this for dd last summer too (we live abroad so same-day renewal most practical for us) but if you look at the UKPO website it does look as if the service is no longer available.

yogabird Fri 07-Feb-14 19:40:08

They have recently changed it so you now can't do it in less than 7 days. We have to leave here at 9am next sat to get flights. Thinking not great thoughts. Can't even face a glass of wine till I know

Starsandsun Fri 07-Feb-14 19:44:56

O, sorry OP, how stressful! I wonder why they still allow it for adults, but stopped it for kids?! Hope you'll find a way x

NewBlueCoat Fri 07-Feb-14 19:45:15

You can do children's passports on a single day turn around. Dh did it for ds when he screwed up the application. And that was for a first passport too, which you apparently can't fast track.

Good luck. Ime, the passport office will do all they can to help you out. They were really helpful when we were in the same position (but with only 3 working days before we were due to fly!)

IwishIwasmoreorganised Fri 07-Feb-14 19:50:56

What about driving out? They only looked to see that we had enough passports for the number of people in the car when we went through the channel tunnel.

HauntedNoddyCar Fri 07-Feb-14 19:56:19

I would still call the airline.

yogabird Fri 07-Feb-14 20:01:45

When did you do it newbluecoat?

JeanSeberg Fri 07-Feb-14 20:06:02

It's nothing to do with the airline, they will check the passports again at border control when you enter Austria.

Hipster1 Fri 07-Feb-14 20:09:15

Just ensure that all paperwork is correct. Last year had one day service for my son in Victoria. The photo had a shadow by his ear (I had paid photo company to take it, not a photo booth). They rejected it. Lady was very nice gave me a two hour window to sort it. Thankfully found a Kodak shop around the corner who photoshopped the photo to remove the shadow. I was practically crying with frustration.

Hipster1 Fri 07-Feb-14 20:10:39

Yes seems one day service no longer available if under 16. Odd heat difference does it make?

EnlightenedOwl Fri 07-Feb-14 20:17:23

only option that I can see is 7 day turnaround..any chance you can slightly change travel plans by a day or so

HauntedNoddyCar Fri 07-Feb-14 20:19:58

Jean I am well aware of that. The airline however have first decision because of cla for undocumented passengers and they will be able to advise whether the agreement that allowed travel on documents up to a year past expiry is in place at the destination.

marmitecat Fri 07-Feb-14 20:31:58

I did the seven day service three weeks ago. Went to Newport passport office on the Wednesday and passport arrived Friday.

Only1scoop Fri 07-Feb-14 20:37:30

Haunted....yes I know that used to be a possibility....I wonder if it still is?
Worth a try op

HauntedNoddyCar Fri 07-Feb-14 20:40:04

I can only vaguely remember the acronym we used for the countries involved so can't even Google it.

ATacticalNameChange Fri 07-Feb-14 20:45:01

If getting the passports isn't viable, how about changing the holiday dates? If you are going with a Tour Op they may well oblige because they will easily be able to resell the holiday. Take kids out of school, pay the fine if you get one. Of course you would need willing employers.....

I am just gutted on your behalf.

The only other thing I can think of is crying at the passport office or asking your MP to call border agy on your behalf. I have no idea if latter will work.

DizzyCow63 Fri 07-Feb-14 20:46:55

Do the 7 day service, I did it earlier in year and had passport back within 72 hours. At this time of the year I wouldn't expect them to be very busy.

Longdistance Fri 07-Feb-14 20:54:23

I'd say 7 day service too. I've done both the 7 day service and gone in ourselves. Both have arrived 2 or 3 days later.

FireMaker Fri 07-Feb-14 21:02:56

Have used the 7 day service before and got passport a few days later. It will be fine.

NewBlueCoat Fri 07-Feb-14 21:04:41

we did it lst year. the website was saying premium one day service not available for chidlren, but dh talked to them over the phone, and got an appt. they did then do a same day renewal turnaround, but instead of dh brining it home (can't remember why) it was posted on next day delivery.

he went to Peterborough office on the Monday, and our flights were on the Thursday. Passport squeaked in just in time, and all was ok. this is a quiet time of year, so you should be ok.

FruitbatAuntie Fri 07-Feb-14 21:08:23

I'm not sure I would bank on the 7 day service. I had to do this for my DS last year, and the passports arrived literally at 5.30pm on the 7th day after the day they processed it (so a week and a day really). We had to book another flight at great expense.

helencw77 Fri 07-Feb-14 21:11:09

I really feel for you, I too have used the 7 day service and have had the passport back within two days. I went to Newport passport office and it was very easy to get the train there (walking distance of station and easy to find), there were no queues, I was 45 minutes early for my appointment and just went straight through and I got the passport back really fast - much easier than London where I have also been.

I really hope you get it sorted, we had a crisis this year as returning from our Xmas hols on the Isle of Man I left our five passports on the plane and had to get them all replaced a month ago (long story and somewhat ridiculous), I used check and send and the passports came back after 10 days, so I'm sure the premium 7 day service will get them back in time at this time of year, you just really need an appointment on Monday.

Good luck.

helencw77 Fri 07-Feb-14 21:19:13

I would also add that if you are really really stuck I would just go to Newport on Monday (only because I had a good experience there, I'm sure all others would be the same apart from maybe London as it's so manic) and wait all day to see if they had any cancellations or could fit you in. I bet if you get it in on Monday you will have the passports back by Thursday. If you have the expired passports etc there should be no problems at all, mine was a quick turnaround for dd and it was her first passport (lol, we had booked to go on hols to Spain when she was 3 weeks old and she was a week late !!), my lost passports were also quick even though I was told it would take longer.

I might also add that ages ago I used the one-day service for a lost passport (mine) and they had said categorically "no one-day service for lost passports", but in reality they did do it in a day because I had to travel the next day so I think there is some flexibility in their decision making.......

Ledkr Fri 07-Feb-14 22:24:54

Newport for us too but it was the one day service last summer. I was too ill to go with them then it nearly went tits up because dh is her step father, cue me sending pictures of marriage certificate from my sick bed!
They were very good there though.

SavoyCabbage Fri 07-Feb-14 22:30:10

I got my dcs passports in exactly a week last week. I didn't even do check and send, I just sent them in the ordinary post.

yogabird Sat 08-Feb-14 08:04:39

Going to ring again when the passport office opens. Dh off to get forms shortly, prising kids out of bed to get them photographed shortly. THanks so much everyone - feels worse this morning though sad

Alwaysbloodyhungry Sat 08-Feb-14 08:11:48

Sorry if I,ve missed something haven't read the whole thread but you aren't going away till September? Why the panic? It takes a week or so to get a passport this time of year? And that's without paying the old bint in the post office £9 to check the form!

MirandaWest Sat 08-Feb-14 08:12:58

Thr OP says they're going away next Saturday and this is in the skiing section so I think there is some urgency.

Alwaysbloodyhungry Sat 08-Feb-14 08:13:09

Shit I,ve just seen SAT not SEPT! I,ll open my eyes now! Gosh I hope you get them I really do....

Alwaysbloodyhungry Sat 08-Feb-14 08:14:23

Didn,t even see the SKIING bit either! Sorry! gets coat

Incacola Sat 08-Feb-14 08:22:29

Good luck! I hope you get this sorted OP.

FireMaker Sat 08-Feb-14 08:28:38

Agree about just turning up at the passport office if you can't get an appointment. Someone is bound to not show up for their appointment.

Am sending you <<good vibes>> whilst currently waiting for my DD's passport. Sent off the renewal on 29th January and tracking shows it arrived in Belfast on 30th Jan, but still not back yet sad

jo164 Sat 08-Feb-14 15:53:24

This happened to us last summer, only we were flying the next morning. My husband and daughter whose passport had run out managed to get a same day appointment in Liverpool for the Tuesday, whilst myself and younger daughter flew out on holiday on the previous Sunday. We had to book new flights for them to join us on the Wednesday - luckily this wasn't an issue and there were some available. They just took all the necessary forms with them including pictures, and went to the appointment. They were issued with the passport 4 hours later. It looks like this service is available in some of the passport offices. Hope you have got it sorted,, Ive never felt so awful as when I had to tell my daughter....

Trapper Sat 08-Feb-14 16:03:45

Same day premium service for kids was stopped last week I think. I read it in the Sunday times travel section last week. I've tried to find it but I think it has already been recycled.

Best of luck.

I did this once (my passport, not kids) and ended up flying out a couple of days later. Trains in Austria are pretty good and lots of flight options. Hoping it doesn't come to that obviously.
It may also be worth checking your holiday insurance to see if you have any cover for a member if your party's documents expiring. Doubt it, but may be worth checking?

HomeEcoGnomist Sat 08-Feb-14 16:13:59

If you are near London - you can use this agent

http://www.benmar-ltd.co.uk/uk-passport/4555342002

You take all the paperwork to them, they have slots at the passport office so do it on your behalf. Got my son's passport done when we had a week to go before hols - got it back the next day

You pay a fee, but it's obv much cheaper than changing hol or rebooking flights

yogabird Sat 08-Feb-14 19:07:14

Keeping everything crossed and things are looking better. I LOVE the people in Newport who moved mountains for us today. We aren't out of the woods (they have to be posted to us) yet but have a much better chance now of getting them before we have to leave next Sat at 8am. Holding my breath until the post arrives. Thanks all for your advice and positive vibes - just hoping that by Fri they are here Can face a glass now - couldn't swallow last night wine

trixymalixy Sun 09-Feb-14 16:58:32

Nightmare!! How stressful for you. Fingers crossed you get them in time.

helencw77 Sun 09-Feb-14 23:04:22

Glad that Newport were helpful, I bet the passports will be back by Tues/Weds and you will wonder what all the panic was for wink. I can still remember taking dd there when she was just five days old for her one-week service - must've been mad !!

ATacticalNameChange Tue 11-Feb-14 08:31:13

Any news, OP???

yogabird Tue 11-Feb-14 19:29:19

nothing yet.... it's a race to check the post when we get back each day. Keeping everything crossed will SO enjoy it if we can go!

IwishIwasmoreorganised Tue 11-Feb-14 19:53:00

Won't they need signing for?

My DD's passport arrived by courier first thing this morning, 2 weeks to the day since I sent off the application - yay!

yogabird Wed 12-Feb-14 18:34:44

Whoo! Whoo! Aquiver with excitement in the Yogabird nest! They're here! So pleased and relieved.....going to enjoy those slopes so very, very much now. Thanks all for the hand-holding and good vibes smile

Jinglebells99 Wed 12-Feb-14 18:42:29

that's good news. have a lovely holiday

ATacticalNameChange Wed 12-Feb-14 19:05:03

Whew smile That is such good news. Am very aware of cost of half-term skiing. That would have been a serious financial hit. Jave a great time!

MrsExcited Wed 12-Feb-14 19:12:28

Fab, some positive news

handcream Wed 12-Feb-14 19:18:10

Phew, really good news. However can I pass on a tip please that someone gave me.

Dont EVER store your old passport with your new ones.. They cut off the corner when they send the old one back but she didnt see that when she collected the families passports together.

Only spotted at the airport. Wouldnt let her fly... She has to stay behind and sort out and DH and other child flew off.

The thing is it COULD happen to any of us. However organised we are, these things to happen....

IwishIwasmoreorganised Wed 12-Feb-14 19:23:12

Brilliant news grin

Well done for getting it sorted - and with time to spare! Now for the packing........

So pleased for you, have a lovely time skiing! smile

Johnogroats Thu 13-Feb-14 15:33:51

Have a wonderful time...I was out there last weekend and it was wonderful...you will get the benefit of all the snow that fell on my head!! Buckets of powder. Very jealous. And so much sweeter now the stress of the passports has gone!

yogabird Sat 15-Feb-14 07:08:28

Thanks all and happy half term to all! Happy people now about to get up and out to the snow smile

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