Mumsnet, your app is crap

(105 Posts)
dianettey Tue 18-Jun-13 19:32:17

It doesn't display the £ symbol. Instead I get &pounds78. It doesn't make for a pleasant reading experience.

Furthermore, the hmm emoticon, which in its original form is a thing of beauty, just looks a bit sad. The blush emoticon just looks a bit shocked, the sad is just a bit tired, the biscuit looks like a tyre, andwine is no longer wine but a frigging cocktail glass.

You can't click through to the topic when reading a thread, the active convos go on forever and I hate the advert at the bottom making the amount of reading space available even tinier.

TheFallenNinja Tue 18-Jun-13 19:37:54

Amen.

C'mon mumsnet, Splash the cash and update the app. iOS7 is just around the corner, all the cool kids will be using it.

hooplahoop Tue 18-Jun-13 19:40:13

Agree agree agree. And without sounding uncharitable if I accidentally click through to the just giving website one more time I may scream!

valiumredhead Tue 18-Jun-13 19:40:32

Book mark we need a book mark!

valiumredhead Tue 18-Jun-13 19:41:51

Apart from that I don't mind it tbh, it's quite nice to read on my phone.smile

Wolfcub Tue 18-Jun-13 19:43:37

yanbu about th bloody just giving advert. the ridiculous amount of mn stickies and the inability to get a clean scroll down the page of active convos is infuriating

MsPickle Tue 18-Jun-13 19:45:53

And can anyone tell me how I can highlight op posts in a big chat please? And why the active convos list repeats? And why I can't look back at a thread when writing a reply?

I read a lot but post infrequently cos its not easy to do.

RudolphLovesoftplay Tue 18-Jun-13 19:48:57

Amen to all above posts. The app is rubbish and desperately needs sorting. My 2 particular pet hates are the £ issue, and the repetition of active convo lists, grrrr!!!

Boggler Tue 18-Jun-13 19:50:33

Hear hear, I hate the just giving advert I accidentally hot hit at least twice every day - or is that the reason for the stupid placement?

I'd like to be able to highlight the op comments and my own in a thread, and be able to see more than the same 20 threads repeated over and over indefinitely in active conversations.

Boggler Tue 18-Jun-13 19:51:51

Oddly although I hate the app I am now strangely attached to £ wink

valiumredhead Tue 18-Jun-13 19:52:35

I don't get any ads on my phone, thank goodness!

valiumredhead Tue 18-Jun-13 19:53:21

£ works as wellgrin

PipsWife Tue 18-Jun-13 19:53:48

It is the iphone not the app. Isn't it??

Sparklysilversequins Tue 18-Jun-13 19:54:31

I updated the app on my phone and don't like it so didn't bother on the IPad so still have the first one they did. It's better and far easier to navigate.

cantreachmytoes Tue 18-Jun-13 19:55:56

I don't much like the &pound business but the lack bookmarking makes me read things less. Given the limited reading space, there is even MORE need for a bookmark feature on the app than there is on the site.

And scrolling up whilst posting would be wonderful too!

Tee2072 Tue 18-Jun-13 19:56:01

No, the app is crap, Pips. It always has been.

valiumredhead Tue 18-Jun-13 19:56:07

I don't have an I phone perhaps that's why.

Quejica Tue 18-Jun-13 19:56:13

I quite like the winewinewinewinewinewinewine instead of wine!

HauntedArmchairOfDoom Tue 18-Jun-13 19:56:48

OMG it is SO CRAP (android here)

MNHQ PLEASE PLEASE PLEASE PLEASE can we have a function to get rid of all those bastard MN threads stuck at the top of the feed. I for one do not give a shiny shite about threads testing new kettles or new children's films or whatever and my thumb hurts from scrolling down to the good shit.

WHAT? I've got PMT wine

thebestpossibletaste Tue 18-Jun-13 19:57:07

Yes yes to all these. I hate not being able to see the thread when posting a reply and I hate the fact that the active list refreshes the way it does.

ItsAllTLAsToMe Tue 18-Jun-13 19:58:51

The app is a bit rubbish.

Pretty much what everyone else said, + you don't seem to be able to look at anyone's profile, + you can't see the whole thread title if it's long.

Quejica Tue 18-Jun-13 19:59:08

������

I like these too though!

CarpeVinum Tue 18-Jun-13 19:59:37

But.....on the other hand your site is pretty mobile device friendly.

Or at least..it seems to like my iPad. So no mucking about with it and sending me willy nilly to one of those HORRIBLE mobile devices versions of a site with no choice in the matter. Like some of my former fave places on the net have done. Please. Thankyou. Grovel.

Is it me but all of them, facebook, twotter, pinterest, mumsnet....regardless of the glitches of the original site, it is still much better an experience than the crappy apps ?

MooseBeTimeForSpring Tue 18-Jun-13 19:59:59

Mine has started flipping the threads when I didn't ask it to angry

Thistledew Tue 18-Jun-13 20:02:19

Here here to the active list just scrolling the first 10 or so posts round and round again.

Also, if you are half way through reading a long thread using a Wifi network and you try to continue reading it on a 3G one (or vice versa), it fails to load the next page of posts, telling you there are (null) posts.

If there was at least the option to bookmark a thread, it would be less annoying to have to re-load it. It would also make coming back to a thread that has grown a whole lot easier.

KneeDeepInDaisies Tue 18-Jun-13 20:04:03

My app doesn't like the word pâté. Spells it with weird symbols. I think it's because of the fancy stuff above the letters.grin

I think the biscuit looks like a goatee.

daisychicken Tue 18-Jun-13 20:07:41

Yup, the active post list just scrolls round and round over the first 10 or so posts - very irritating... The ad bar at the bottom just takes up space as well...

I know it was a free app but....

weblette Tue 18-Jun-13 20:09:37

Preferred the old app

Timepasses Tue 18-Jun-13 20:16:23

Tis rubbish smile

Queen0fFeckingEverything Tue 18-Jun-13 20:20:58

It is awful I agree.

All those effing stickies, 26 of them at the last count angry

And that effing Just Giving bar. And the way it doesn't highlight OPs posts throughout a thread. And you can't view anyone's profile, or hide thread or topics.

I'd even pay a quid for a better version, that's how crap I think it is.

Queen0fFeckingEverything Tue 18-Jun-13 20:21:35

YY it flips threads at random too.

Tis rubbish. I am on a Samsung Galaxy Y, running on Android, which is universally acknowledged to be the WORST smartphone on the market. However I found the MN app unusable & I uninstalled it in less than a day. It was impossible to see the text box if I wanted to reply to a thread, so if I made a single mistake I had to re-write the entire post. It also didn't have a 'preview' option.
It randomly flipped conversations.
It added adverts to my already tiny screen.
OTOH the mobile site is actually moderately usable - most are horrendous on my phone.

I know I have a cheap crap phone (really skint as just off Mat leave) but I'm sure I'm not the only one who has this phone & uses MN.

RainforestGym Tue 18-Jun-13 22:32:42

Is it possible to include hyperlinks via the app?

If not, it should be possible!
If so, please could someone put me out of my misery and let me know how to do it?!

picnicbasketcase Tue 18-Jun-13 23:02:32

Agreed. Faces are all wrong, and for no good reason since they used to be exactly the same as on the website. The pound sign thing gets on my teat, as does the mess it makes if anyone posts something requiring accents. It took me a while the other day to read the word 'pate' because it came out as p&?6at,$e or something.

SuiGeneris Tue 18-Jun-13 23:10:13

Could there be a "back" button, please?It is really easy to touch one of the buttons at the bottom by mistake and thereby lose the thread one was reading.

TerrysNo2 Tue 18-Jun-13 23:16:51

if we need a quota to get them to improve it then here is my name to add to the list. the sponsored threads in active drive me potty. and having to scroll to the top every time you want to remind yourself who the OP is.

MNHQ, please sort it!! grin

DrinkFeckArseGirls Tue 18-Jun-13 23:22:57

I've raised the subject months ago. Nowt happened. hmm

DrinkFeckArseGirls Tue 18-Jun-13 23:25:10

I think it's because Vodafone developed the app or paid for it.

KneeDeepInDaisies Tue 18-Jun-13 23:26:56

Mine has started flipping mid thread now.

Yet I'm still using it.grin

HystericalParoxysm Tue 18-Jun-13 23:27:28

Amen, it's truly crap. The repeating active convos list makes me stabby, I'm forever getting (null) posts when I try to open a thread, accents, symbols and smilies are all screwed, after the adverts and stickies i have about 0.0001cm of space left to read posts, it's driving me insane. Please sort it, MNHQ!

FreckledLeopard Tue 18-Jun-13 23:36:47

It's awful. You can't read the full thread title if it's even slightly long. Active convos just repeat. Threads flip for no apparent reason. Emoticons look weird and half the screen is taken up by ads. PLEASE can we have a decent app?

hollyisalovelyname Tue 18-Jun-13 23:43:10

I don't think Mumsnet Towers care!!! I've asked them to sort the pound sign ages ago- they did nothing. And the new(ish) emocios are crap in comparison to the old ones.

superlambanana Tue 18-Jun-13 23:45:22

Ditto all of the above!!!

Also I miss the way I used to be able to scroll down a thread by just tapping on it.

superlambanana Tue 18-Jun-13 23:48:07

And I often have to click on a thread at least three times to get rid of the 'null' thing that says there are no replies!

Caoilainn Tue 18-Jun-13 23:51:33

I've also reported it, they are working on it apparently. Why do all the emoticons look like they have been tangoed? Also hide, save highlight op, mn etc need. Just the basic tbh, plus the pound £ sign.

Breezy1985 Tue 18-Jun-13 23:52:48

Agree with all above but the endless stickies send me into a rage angry

Ilovemydogandmydoglovesme Tue 18-Jun-13 23:54:31

I have to say I have an iPhone 5 and the app works just fine. I can customise it, highlight the ops post and mine and the £ works just fine. There aren't any adverts in the way, I can click on the topic from the thread and it always shows the whole conversation. And it only flips if I set it to.

Dunno what you're on about. grin

TotallyBursar Wed 19-Jun-13 02:41:19

I have literally just deleted the app.

I tried to get on with it - I was getting used to it's highly annoying foibles but it just threw a techy wobbler and I cba. I know it is free, but if it has advertising then it would be nice for it to be...well, as good as MN.

I'm only here as I came to ask how to sort it out. Realised after reading this we were truely broken. So I LTB.

Whojamaflip Wed 19-Jun-13 06:23:19

I can't even get my android to connect with men any more. Been quite happy accessing for weeks ( apart from no bookmarks, posts not highlighted, can't manage threads I'm watching, can't click on profiles etc) but now it doesn't want to know.

Tried re-installing but no use...

Whojamaflip Wed 19-Jun-13 06:25:16

Won't connect with MN - no connection with men has been a problem for years :-)

AmandinePoulain Wed 19-Jun-13 07:11:48

Ilovemydog are you using the app or the mobile site? Because I can't do any of those things on my iPhone 5 app! confused

My newest issue is that some threads crash the app every time I click on them. And this morning I can't get in at all, I've just got the MN logo hmm

Plus I miss £ signs, and the proper hmm sad

We complained months ago about all this, what's going on?

Exhaustipated Wed 19-Jun-13 07:32:39

YES!

I have been meaning to post about this for ages. Why is it so rubbish? It's much less user friendly than the mobile site, which I use instead.

AmandinePoulain Wed 19-Jun-13 07:41:26

I've just reinstalled and now I can't even log in!

Adding my voice to the list.
I have the app on my Samsung galaxy ace and am bored scrolling through pages of stickier threads.
It's slightly better on the iPad, but I cannot even get in this morning, so am using the safari version.

Yes, having all of these issues. And today it's not logging in at all either.

Sigh.

£ sign?

Youse lot are money obsessed.

wink

Sleepyfergus Wed 19-Jun-13 08:20:39

Yes, yes, yes to everything already said, and since last night it won't even open. Can't be arsed uninstalling and reinstalling it right now so I'm in the mobile site rather than the app.

Also, I have typed replies to threads and hit submit, and they have disappeared. Not that is bloody annoying.

Please, please tell us that there is a shiny new and improved app "just around the corner". Pretty please?

Succubi Wed 19-Jun-13 08:24:11

I can't log in either. Deleted and reinstalled but it won't let me back in.

Sleepyfergus Wed 19-Jun-13 08:28:22

*now

Ilovemydogandmydoglovesme Wed 19-Jun-13 08:36:29

Well I think it's an app but perhaps I installed a shortcut on my home screen? Can't remember now.

blush

Mine won't do anything at the moment. It's obviously sulking at all the (justified) criticisms.

TheFallenNinja Wed 19-Jun-13 09:22:00

Same here. C'mon mumsnet. Give us some feedback.

HelenMumsnet (MNHQ) Wed 19-Jun-13 09:26:28

Morning. And sorry that no one from MNHQ has replied on this thread yet. That's rubbish of us blush

OK, so today it appear the app is not working at all at the moment. We're on the case.

As for the general all-round crapness when it is working, yes, we're aware of this - and we're sorry. Site Stuff is full of threads of us apologising for all the current glitches with the app and asking for your patience while we try to get them fixed.

We're afraid that we still need your patience. It's a complicated project that's not entirely within our control (yet) here at MNHQ but I can promise you that we are striding around waving big sticks and generally doing all we can to get the app de-crapped.

In the meantime, you may prefer to use the mobile version of the site (search for mumsnet.com) - which is pretty much glitch-free.

Thanks Helen.

The app is connecting again now.

bonzo77 Wed 19-Jun-13 10:30:00

Yes to all the glitches mentioned above. It's beyond tedious. As if I don't waste enough time on here anyway without the app crashing, not letting me in, etc etc. I've now deleted it, and bookmarked the mobile site with am icon on my iPhone 4 home screen. And yes the old app was better. The pound thing and accents piss me off, the smilies are poo, especially the hmm which I was a little bit in love with

TheFallenNinja Wed 19-Jun-13 11:44:44

Is it worth compiling a list, say bugs and features?

At least then there's a target?

HelenMumsnet (MNHQ) Wed 19-Jun-13 12:30:55

TheFallenNinja

Is it worth compiling a list, say bugs and features?

At least then there's a target?

Oh, we have a list. Believe me.

It is very very very very long.

AmandinePoulain Wed 19-Jun-13 12:31:47

Thanks for fixing today's problems thanks

TheFallenNinja Wed 19-Jun-13 15:15:21

Oh well.

I guess keeping the core data available and fast is the primary priority. smile

Good luck

KneeDeepInDaisies Wed 19-Jun-13 15:28:32

Can't wait for the "decrapped app" grin

TinTinsSexySister Wed 19-Jun-13 15:41:51

Oh, thank The Lord I found this thread.

I am very sorry to say this, but there is no doubt that this is a fucking shitting useless arse of an app.

I have all of the issues above and more.

It has resulted in me decreasing the amount of time I spend on here.

Take &?!eacute£poundsign that!

TinTinsSexySister Wed 19-Jun-13 15:41:52

Oh, thank The Lord I found this thread.

I am very sorry to say this, but there is no doubt that this is a fucking shitting useless arse of an app.

I have all of the issues above and more.

It has resulted in me decreasing the amount of time I spend on here.

Take &?!eacute£poundsign that!

TinTinsSexySister Wed 19-Jun-13 15:42:23

Gah!

Pretty please can you change the placement of the Just Giving icon. (You're probably getting paid per click so the accidental ones are profitable for you, but they're irritating - and it's probably unethical to keep it there for that reason alone.)

And the 26 stickies are a pain - please can you just get rid of stickies till you can fix them properly?

ComtessedeFrouFrou Wed 26-Jun-13 21:51:38

Out of genuine interest, why are people not using the mobile site? I tried the app ones (aaaages ago) and I couldn't see any benefit over the mobile site.

Snorbs Wed 26-Jun-13 22:20:51

I use the mobile version of Mumsnet on my android phone and it's fine. It's not like Mumsnet is a particularly complicated website to render.

Is the iPhone's built-in web browser really so rubbish that a dedicated app is vital?

SizzleSazz Wed 26-Jun-13 22:27:03

I use the mobile site on my iPhone and its fab. Have a back button and can scroll up whilst typing. As far as I can tell the only thing it doesn't have is the emoticon clickies, but I can easily type then in smile

SizzleSazz Wed 26-Jun-13 22:27:19

And no adverts.....

tiptapkeyboard Wed 26-Jun-13 22:28:55

I deleted the ap because it was shit!

tiptapkeyboard Wed 26-Jun-13 22:30:00

Can't upload photos on asp

NandH Wed 26-Jun-13 23:55:04

I've only ever used the mobile site, it's always worked and been fine. I don't think I'll even try the app now!!!

TigerFeet Thu 27-Jun-13 00:19:06

1, 576, 299 sticky threads at the top if active convos

active convos jumps about all over the place

can't figure out how to access user profiles, photos etc

android, samsung galaxy s3

will be going back to the mobile site fir now smile

DrinkFeckArseGirls Thu 27-Jun-13 00:35:51

Oh and can we pointlessly ask have Unanswered messages topic on the app?

No access to local mn pages on app.

The Just Giving thing is extremely irritating.

Thistledew Mon 08-Jul-13 09:43:51

Has anyone else found that in the last week or so they have had trouble posting from their iPhone using the app?

I have had 3 or 4 posts that have told me "message sent" but my post never appears on the thread. On the other hand, on one occasion I managed to post the same message twice.

Tee2072 Mon 08-Jul-13 09:46:54

Use the Mobile site.

If less and less use the App, maybe they'll actually fix it.

prettybird Wed 10-Jul-13 12:31:38

Because of this thread, I now have 62 apps needing updated on my iPod. shock

I can't do an "update all" as I'm still on an old version of the app which does work even if there are a few inconveniences (eg not being able to see the thread once you're in "add message")

ProtegeMoi Wed 10-Jul-13 13:27:04

Agree with everyone else about the crappness of the app.

And I'm another willing to pay for an app if all the rubbish bits go.

Please please please sort it out.

The reason I would like to be able to use the app without wanting to hurl my iPhone out the window rather than the mobile site is because the position of the 'Post Message' button is in a jolly awkward position on an otherwise excellent mobile site (most mobile sites are shitty mc crap pants, but MN is really rather good). Had I accidentally hit 'post message' by accident, instead of re-positioning the cursor as I had intended, just one more time mid-post on the mobile site, my phone probably would have ended up in the azaleas underneath my bedroom window. The number of my posts that the (cr)app has just inexplicably lost, eaten, mutilated, or otherwise pulverised, though, is starting to make me reconsider returning to the mobile site.

I have no requests other than:
1) Stop the bastard thing from eating my posts. It particularly relishes the extra long ones that I've put a lot of thought into and then I want to cry and scream when they inexplicably disappear, or fail to appear on the thread.
2) Sort the emoticons

That is all. grin

NetworkGuy Sun 14-Jul-13 22:52:11

Been a while since I tried the (Android) app, because of several of the problems highlighted by 50shadesofbrown but I can recommend the Dolphin web browser for Android users, but must warn against using 'user agent' = 'desktop' (because the web site will display with really wide pages and that's been made for a laptop or similar width screen, so you'd be scrolling left and right to read each line in posts).

I use 'desktop' mode for some other web sites like NewsNow.co.uk hence my note...

(NB The Android default browser seems to work fine as well, and also showed the MNHQ staff posts highlighted when I tried it just now on a Samsung Galaxy Ace {old-ish phone, with a 480x320 pixel screen, a bit bigger than the Galaxy Y or Galaxy Europa... OK, too, on the Europa})

HelenMumsnet (MNHQ) Mon 15-Jul-13 13:01:42

Hello. We're just going to re-post our earlier post about the app, with even more abject apologies...

We're aware of all-round crapness of the app - and we're sorry. Site Stuff is full of threads of us apologising for all the current glitches with the app and asking for your patience while we try to get them fixed.

We're afraid that we still need your patience. It's a complicated project that's not entirely within our control (yet) here at MNHQ but I can promise you that we are striding around waving big sticks and generally doing all we can to get the app de-crapped.

In the meantime, you may prefer to use the mobile version of the site (search for mumsnet.com) - which is pretty much glitch-free.

NetworkGuy Mon 15-Jul-13 13:28:23

Perhaps best to withdraw the App(s) until further notice - every new user of a smartphone who has been using MN for a while could be tempted to download and try (and then find problems)... Each month will be new users finding old problems and posting, perhaps in different sections, and then feel underwhelmed if they come across a thread such as this, when it 'resurfaces' into the top 20 (and I doubt lots look at Site Stuff anyway, so are more likely to 'vent' on _chat or elsewhere).

One other thing which users should remember (and which MN staff should remind users about now and then) is that there are clearly at least 2 (Android and iPhone/iPad) Apps so when mentioning problems it helps clarify what you are using...

I saw mention a while back that text between < and > may be hidden on iPhones < but I don't have one to kno for sure > but it wasn't immediately clear that it was an iPhone user reporting it.

Same true for browsers - OK, Apple users mostly use Safari but can use Firefox and Chrome, while Windows / Android users can use perhaps a wider range of browsers, so technical problems are best reported with a bit more detail (or willingness to find out if some Tech staff asks)...

(Sorry, just that having spent some 10 years in an IT support department for students, academic, and non-academic staff, with a wide range of abilities, it was always worth stressing the benefits in problem solving of knowing plenty about the software in use and what was attempted, as well as what seemed to go wrong {especially as it was sometimes not wrong at all, but an assumption of what was meant to have happened that was in error})

Selks Mon 15-Jul-13 13:33:56

I've raised issues about the app for months too (mainly about threads being repeated on a loop), and nothing is done apart from a message saying 'we're looking into it'.
Well it's clearly not a high priority for MNHQ.

Selks Mon 15-Jul-13 13:35:35

The mobile version is always offered up as a reasonable alternative. Well the mobile version has issues of its own which is why I don't use it.

I find it hard to believe that MNHQ is actually bothered to try to sort the app out at all.

HelenMumsnet (MNHQ) Mon 15-Jul-13 13:49:31

Selks

The mobile version is always offered up as a reasonable alternative. Well the mobile version has issues of its own which is why I don't use it.

I find it hard to believe that MNHQ is actually bothered to try to sort the app out at all.

Selks, do please let us know what irks you on the mobile version - and we'll try to fix up.

And believe me, we couldn't be bothering more about trying to fix the app but some aspects of being able to do the fix involve stuff we have no immediate control over.

We can promise you that this infuriates us about 10 quadrillion times more than it infuriates you!

NetworkGuy Mon 15-Jul-13 14:05:35

I suspect it's a higher priority than you think, but I'd guess there are a number of design changes that may have been needed to provide for ('standard') web and (multiple) App access to the site content...

I'm looking at some of the challenges myself for a project which won't have thousands or hundreds of thousands of users adding content, but just searching content, and that's awkward enough for just Android and iPhone (and I'm waiting to see if Windows phones take off, let alone an alternative from Mozilla/Firefox!). My web content is already on it's Nth rethink and the cost of buying in technical expertise isn't cheap, either!

NetworkGuy Mon 15-Jul-13 14:06:38

(my comment was also a reply to Selks)

nancerama Mon 22-Jul-13 13:37:48

Please, please do something with the iPhone app, or just bin it.

I'm sick of threads crashing (date of your anniversary one seems to be booby trapped for me today). The random £ symbol and the unworkable PMs are just a pain.

CelticPromise Thu 01-Aug-13 23:19:18

There are 79 stickies in Active Convos on the Android app I'm using. 79!!!

Just sayin...

madamy Thu 01-Aug-13 23:28:45

celticpromise, I had this until I read on a thread that if you log out then back in, all but the most recent ones vanish. Much better now but a bit annoying as you need to keep doing it!

CelticPromise Fri 02-Aug-13 07:49:22

Thanks madamy that's an improvement smile

obviouslyneedsupernanny Fri 02-Aug-13 09:40:06

biscuit What is this?? I have wondered for ages

StormyBrid Fri 02-Aug-13 09:51:15

Thanks madamy - 40 stickies now reduced to 5!

Branleuse Fri 02-Aug-13 09:56:28

im not keen on always having to flip the thread because tge default is newest post first, so it reads backwards.
also the 50+ sticky threads to scroll through to get to ones you might be interested in

NetworkGuy Sun 04-Aug-13 20:12:21

obviouslyneedsu... it's meant to be a biscuit. I guess it is in place of a possibly 'offensive' comment, but is described as 'no comment'

Unless you're questioning what an 'App' is ?

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