I hereby apply for the post of night time moderator

(107 Posts)
JakeBullet Tue 19-Mar-13 01:51:07

...to tackle the trolls which appear once the gin bottle(s) is/are empty and MNHQ have staggered off to bed.grin

I warn you though...I am not cheap ..but may accept wine in lieu of payment...and promise not to engage with said trolls by trying to help them see the error of their ways....honest.

TanteRose Tue 19-Mar-13 01:52:17

yes, several of us in furrin climes have offered too

Tech is overseas and can jump in when he feels like it

MarcelineTheVampireQueen Tue 19-Mar-13 01:53:19

I too could kick in a few hours. You can pay me in chocolate, daily.

JakeBullet Tue 19-Mar-13 01:53:21

I am not overseas....just insomniac [brin]

BNBN Tue 19-Mar-13 02:32:46

Message deleted by Mumsnet for breaking our Talk Guidelines. Replies may also be deleted.

DaleingtonModelActorEgo Tue 19-Mar-13 02:34:32

Message deleted by Mumsnet for breaking our Talk Guidelines. Replies may also be deleted.

McPheetStink Tue 19-Mar-13 02:36:04

Yes, we have been invaded by nutjobs shock

Is school out yet??

BNBN Tue 19-Mar-13 02:40:16

Message deleted by Mumsnet for breaking our Talk Guidelines. Replies may also be deleted.

ripsishere Tue 19-Mar-13 03:22:13

I just don't think that these newer versions of trolls are schoolchildren.
Daleington. How do you know that those of us volunteering are lesbians?

alwayslateforwork Tue 19-Mar-13 03:46:09

It's a shame they are acting like schoolchildren though. You'd think that gainfully employed folk might grasp they have something to lose by acting like losers.

Like wives, and girlfriends, let alone jobs.

Tis a shame. I am in forrin too, and have spent most of the last month bored to tears of an evening dodging ridiculous spam and a few loons who clearly have something of a god complex (until they get bored). It's nowhere near 2.40am here - how quaintly UK-centric!

I'm sadly not a lesbian. I think it might be quite fun, though. I suspect it would get in the way of the husband and kids.

ripsishere Tue 19-Mar-13 03:58:02

Well, I am going out to try to hammer the message home that trees do not have hearts. There is something getting lost in my living versus dead topic ATM <despairs>

VestaCurry Tue 19-Mar-13 05:00:22

Oh good, they are are a pita

Dale fuck off. Posting on threads about children with cancer is really fucking low.

HotCrossCatPuss Tue 19-Mar-13 08:54:03

We NEED night moderators. This isn't fair to posters from overseas, and it is t fair on those people who need after hours help.

JakeBullet Tue 19-Mar-13 09:11:01

<coughs> Ahem <coughs>....I'll do it....for the right reward of course wink

I accept wine, chocolate and a regular mention in the weekly round up. grin

SecretNutellaFix Tue 19-Mar-13 09:36:16

I think you need to increase night staffing levels, HQ.

Message withdrawn at poster's request.

MapofTassie Tue 19-Mar-13 09:44:14

I'm in Oz, and according to DH I'm on here all the time grin, so if you are looking for night moderators count me in.

JustineMumsnet (MNHQ) Tue 19-Mar-13 10:09:42

Thanks it is something we're thinking about as it happens. We do have staff in different time zones (Tech in US) but he's a lazy bugger not always about, so we will certainly give it some thought seeing that this type of night-time invasion is becoming more common. It will most likely be a volunteer role and more than one but we could look into some kind of reward in gin/wine etc
Will come back to you with a plan/further thoughts.

DisAstrophe Tue 19-Mar-13 10:21:41

Justine grin at volunteer role! Very big society. Maybe you could apply to Iain Duncan Smith for one of those workfare people? wink

HotCrossCatPuss Tue 19-Mar-13 10:23:32

This has been going on for some time. Could you think a little faster?

I think they are probably all reeling with exhaustion from last night's shenanigans, HotCrossCatPuss.

BeaWheesht Tue 19-Mar-13 10:36:04

How Long does it take to think about something so simple ? People have been asking about this for ages.

Given that Mumsnet is a great source of support for a lot of people surely nighttime is quite important that it not be clogged up with trolls and spammers? Anyone would think this was just some kind of money making venture which doesn't care about its posters....

MmeLindor Tue 19-Mar-13 10:39:19

Is the fact that people have been asking about this for a while perhaps connected to the recent increase in nighttime invasions?

Poor Tech. sad

HotCrossCatPuss Tue 19-Mar-13 10:42:36

SDT I started a thread about this after the christmas break invasion. That was nearly 3 months ago.

HotCrossCatPuss Tue 19-Mar-13 10:44:47

This isnt the first time we have been abandoned at 2 am and not rescued until at least 9am.
Relationships is often the busiest forum after hours. Do those posters in need deserve to be left unprotected from evil fuckers who post sick responses for fun, just because they are up late?

HotCrossCatPuss Tue 19-Mar-13 10:45:54

Very probably MMe, but this isnt the first time. not even the second. Something needs to be done.

Of course not, HotCross - and I abhor what happened last night as much as anyone - but I think MNHQ do a pretty good job most of the time, and are considering ways to improve matters, especially regarding this issue.

HotCrossCatPuss Tue 19-Mar-13 10:53:58

I quite agree. Without HQ MN would not be here, and quite frankly, I couldnt manage without MN some days, but we have been told repeatedly that there are protocols in place, this shouldn't happen, it was just a glitch, and then it keeps on happening.
It just takes 1 person. Just 1 voluntary mod who can even try to keep these people out. Plenty of people have offered!

IamtheZombie Tue 19-Mar-13 11:05:20

Zombie would be willing to help as well.

She thinks it would take more than one person. She's been in the position of being the only mod on line when trouble kicks off (on a much smaller forum) and trying to keep on top of something like this by yourself is difficult to say the least.

TanteRose Tue 19-Mar-13 11:45:54

agree with Zombie

I am the mod of a small forum, which is vair civilised for the most part, but interventions sometimes need to be made swiftly, and it is tough for one person.

still would like to volunteer my services though

and I do think MNHQ do a great job smile

Another insomniac volunteering here.

soapnuts Tue 19-Mar-13 12:07:39

i'm in foreign climes - would be happy to help out at night - hey it's something i can do with baby attached - sounds better than just faffing around on here great to me! (and then DH couldn't complain that i'm MNing again cos it'd be a 'job"!

MmeLindor Tue 19-Mar-13 14:10:15

Yes, I know that it is frustrating but MNHQ are working in it and drawing more attention to the fact just means that more nutters are aware that MN is not moderated at night.

There have always been overnight trolls. Are they more common now or are we more vocal about protesting?

TanteRose Tue 19-Mar-13 14:17:31

definitely more common

never used to be like this

they DID used to go offline EVERY day (night) at 2:00 am (remember that?)

WorraLiberty Tue 19-Mar-13 16:02:24

It might be an idea if HQ looked into banning links to other chat forums.

It seems whenever someone discovers people on other forums slagging off Mumsnet, and they start a thread linking to it/complaining about it...Mumsnet gets invaded by members of that chat forum.

This has happened recently with Digital Spy and ARRSE...and has in the past happened with other forums too.

So what if some people slag off Mumsnet? Just let them get on with it and ignore, ignore, ignore.

Why bring it here unless some people actually want an invasion?

It's for this very reason that some forums make it against their rules...to give their moderators a break!

DeepRedBetty Tue 19-Mar-13 16:10:08

Be happy to help, will take payment in wine rather than gin though. Or chocolate.

I'm quite sure there are more night time invasions in the last few months than ever before in my mn career, both of spam and of trolls. I gave up the night of the payperview boxing/football spambots, and didn't come back for a day or two.

Posterofapombear Tue 19-Mar-13 16:21:51

Perhaps a lock out for new registrations overnight?
I know some genuine posters might be prevented from posting but that's the price of protection hmm

Message withdrawn at poster's request.

Darlingclementine Tue 19-Mar-13 18:06:06

beer - totally agree. I used to go on ivillage many moons ago and one particular board nearly imploded due to volunteer moderator ishoooos.

Nooo not agency mods! IME they tend to be over zealous and stick to the letter of the guidelines rather than the spirit. There wouldn't be the understanding of nuance that we get currently from MNHQ and certainly no explanations.

I've seen good and bad with volunteer mods.

Where I've seen it go wrong is where everybody knows that mod A is regular poster B (maybe even using the same name) who is best mates in rl with C,D and E and who has been the sworn enemy of X, Y and Z since the great loo brush fracas of 2002. Add in a total lack of supervision and accountability and it's a recipe for power-crazed disaster.

If we were to have volunteer mods they would need to be anonymous (i.e. not identifiable as regular mners) and speculation about who they 'really' were would have to be against the guidelines (no 'mod-hunting' grin), then, as long as they were expected to be as professional as any other MN moderator it should be fine.

Message withdrawn at poster's request.

I think as long as they were anonymous and were held to the same standards as regular MN employees it should be OK.

We get accusations of favouritism and unfairness anyway from time to time. Sometimes someone more senior looks into it and occasionally we get a 'we got it wrong on this occasion' message. That would stay the same except that 'we' would include effectively managed volunteers.

I would expect MN to choose very wisely - they have access to our entire posting history, including name changes and deleted posts and threads.

I think there are enough people here who are not power hungry and who genuinely care about the MN community to provide a large pool of potential applicants. Also it could be fantastic work experience for anyone wanting to get into this as a job - a job which fits round DC and can be done from home. It would be a great thing for MN to be able to help parents into work.

Also, it's really easy to get rid of volunteers if you need to. They don't have employment rights.

Message withdrawn at poster's request.

Pan Tue 19-Mar-13 20:00:32

These brave, hardy souls never seem to make it as far as Dadsnet. Wonder why??

Greenshootsandleeves Tue 19-Mar-13 20:05:45

cos there's never any fucker there Pan! grin

Pan Tue 19-Mar-13 20:06:16

s'true.

Pan Tue 19-Mar-13 20:14:26

Me and a couple of other Y chrome types could stand guard, bayonets fixed, staring out into a vast featureless landscape, muttering "It's quiet. It's too quiet......no really it's too quiet. There's no fecker here."

HotCrossCatPuss Tue 19-Mar-13 20:32:05

Yeah, Pan, until one day...

LadyBeagleEyes Tue 19-Mar-13 20:34:13

I actually think there's something in Mumsnet employing people in places like Oz or New Zealand, for the night time shift.
We have loads of posters from there anyway, they'd be bright and alert and things like last night just wouldn't happen.

AnyFucker Tue 19-Mar-13 21:03:14

Pay the going rate, I say

My rate is £100/hour very competitive grin

Seriously, using volunteers would never work.

Actually, you're all right, what am I thinking? confused

I've had my head in the charities sector for too long. MN are a commercial operation so if there's a job that needs doing - and this really does need doing - somebody should be paid for their work.

I really don't like the idea of agency though. IME they never really understand the community they're modding and so they end up too rigidly applying a set of guidelines with the result that discussion is shut down and the modding system is too easily gamed and manipulated. I've seen agency modding kill forums.

ripsishere Wed 20-Mar-13 04:25:01

The other problem with volunteers is one of coordination and staffing levels.
If I say, for example that I'll do every Monday morning from X-T times, but can't how would that spot be covered?

Tortoiseonthehalfshell Wed 20-Mar-13 04:36:52

I'm sure I've offered to do this before - for a small amount of cash, preferably, what with it being actual work for an actual revenue-collecting business, and all.

I'm still offering.

GetOrf Wed 20-Mar-13 05:18:17

I don't think I would feel comfortable with a mner being a moderator. I think mumsnets great strength is the fact that it isn't peer moderated - and is only monitored by mnhq staff.

Plus I don't really think it should be a voluntary role. Mumnset isn't some start up managed out of someone's spare room. It's a successful business - think any moderator should be a staff member like any other, and not a mumsnet regular modding for free.

JakeBullet Wed 20-Mar-13 06:11:52

Yes I agree with you Getorf, I started the thread in a very light hearted way but I agree it needs to be a paid staff position.

Am assuming though that it could still be an MNer adhering to all the rules and guidelines which the moderators follow. In which case an overseas MNer on a different time zone could fulfil.

ripsishere Wed 20-Mar-13 07:32:41

True those responses. i don't know why, but I always imagine MNHQ as a bedsit with one computer held together by rubber bands.

MirandaWest Wed 20-Mar-13 07:41:42

There used to be moderators on here that were MNers rather than MNHQ. Can't Remember if they could actually do anything though.

JakeBullet Wed 20-Mar-13 07:42:01

I have the image of a swish building with gin on tap and handy bedrooms for it all to be slept off!

Meanwhile in a building across the way there are grubby hairy handed anorak bedecked and dare I say "inadequate" men watching. As the last of MNHQ stagger off in a gin soaked haze the shout goes up "THEY'RE GONE"!

Party lights go on in GrubbyHQ and they hit the computers.

GetOrf Wed 20-Mar-13 08:16:08

Have you ever seen pics of the interior of mnhq? It's very swish.

Thing is you could pick a mner on their posting history but still have no idea of they would be any good as a mod. I am a pretty reliable poster if you look at my history - doesn't mean I am not a complete twat on here though at times. I think mods need to have a bit of distance, like the current staff.

Plus, how would it work? If something got a bit heated and I went and posted 'calm down' with my mod hat on, I would expect hope people would say 'fuck off, getorf'.

I would be like being a sixer at brownies all over again <issues>

BOEUF Wed 20-Mar-13 08:26:06

I don't think they could post as mods though- just delete offensive messages. Wouldn't it be great if you could ban people though? I'd never be trusted with it: I'd just be "Oh FFS, this is Extended having a wank- BAM, gone!" grin. Anyone who had a problem which involved an aunt would be toast.

FloatyBeatie Wed 20-Mar-13 08:41:53

It does seem a bit odd to think of nighttime moderation as a volunteer role in a major business. What would Boots et al. think of someone keeping the wankstains off their adverts for free? Bit workfare-ish to contribute economic value without pay? esp since I bet that in general mn is a very conscientious employer.

Cheddars Wed 20-Mar-13 09:02:26

Surely a mod would only delete the obvious troll posts, and the deletion would be subject to MNHQ approval in the morning.

They wouldn't need to know the nuances of the site because anything debatable could be left til morning. A mod would only be concerned with the offensive/spam night-time posts that need immediate deletion.

LadyBeagleEyes Wed 20-Mar-13 11:01:53

I agree it should be a paid staff role, but no reason it shouldn't be a day job from someone overseas.
Tech lives in New York, doesn't he?

AnneEyhtMeyer Wed 20-Mar-13 11:15:03

I think it is embarrassing for MN to suggest it should be a volunteer role. They pay mods here, so why would they expect someone else to do the job without pay?

Stinks of exploitation, and I think anyone who volunteers for such a role is obviously unsuited to it.

HotCrossCatPuss Wed 20-Mar-13 11:25:48

Agreed.
Why should night mod be any less an important role as day mod. Clearly they are much needed!

BOEUF Wed 20-Mar-13 11:31:15

I feel sorry for them: people suggest something they are under no obligation to respond to, they come up with a solution, and next they are being derided as cut-throat capitalists.

AnneEyhtMeyer Wed 20-Mar-13 11:43:49

Telling a commercial company to pay the going rate for a job done is not calling them "cut-throat capitalists", Boeuf.

It is all very well MN earning huge swathes of sponsorship / advertising revenue by getting people to do product tests and surveys with only the remote chance of winning a voucher, but to actually think it is acceptable to offer a job for no pay is insulting.

Kendodd Wed 20-Mar-13 11:47:53

shock at 'volunteer role' don't be so tight MN.

HotCrossCatPuss Wed 20-Mar-13 11:53:50

I really feel we are abandoned overnight. On monday night, HQ worked really hard zapping the invaders, then around 2am, they just left, then returned at 9am to pick up where they left off. In the mean time, the invaders get free rein!

I'll do it, for a fee. In Canada here so 8 hours ahead. Perfect on Night of the Living Spambots. It was my evening.

GetOrf Wed 20-Mar-13 17:30:50

Yes boeuf (great easter name btw) - I feel uncharitable now. Mumsnet is always so great at listening to and responding to grievances from its users.

Mind you I think a rota of volunteers would be a difficult thing to manage. Plus gives no assurance really - we could be spammed to death one night because a voluntEer decided to do something else. At least if you pay someone you can guarantee they're there.

I never even knew there were professional forum moderators. Learn something new every day.

LadyBeagleEyes Wed 20-Mar-13 17:38:13

Your Easter name should be GetOeuf, Getorf.
So simple and eggy too.

GetOrf Wed 20-Mar-13 17:43:46

You absolute genius ladybeagle, I will change my name now.

You should be LadybEGGleEyes grin

montmartre Wed 20-Mar-13 22:41:01

I don't see how it could be a volunteer role really. How would volunteers either be impartial or understand MN?

Pan Wed 20-Mar-13 22:44:48

I like the idea of 'volunteers', made up of MNers. Experienced posters with an ability to be objective, keen, get some intern IT/social media experience.

redwellybluewelly Wed 20-Mar-13 22:53:57

Volunteers wouldn't work. Would need to be someone who has same ethic as daytime mods as detailed above.

I mod on another forum, sometimes is quiet sometimes a debate starts and its all hands on deck. We've a mod able to be contacted within reasonable working hours at all times and we have a fair agreement as to how we manage issues. I'll check in on it from 9am ish until 4pm ish on and off but watch most evenings from 7pm ish till 9pm ish.

Then someone else takes over. Helps we have mods in Canada, US, Aus and NZ as welk as UK.

montmartre Wed 20-Mar-13 22:54:41

But the vast majority of us need to be paid to work pan!

Tortoiseonthehalfshell Wed 20-Mar-13 22:55:44

GetOeuf (ha!) I think I'm seeing the night time mod role as a very simple deleter-of-spam-attack one. Not so much the more nuanced calls about whether a regular has gone over the line with something that might or might not be a personal attack.

Pan Wed 20-Mar-13 23:04:54

Well, yes monmatre but for the specific needs of MN, it can be achieved by recruiting the person/people with the right awareness/balance/values and giving them a chance to test themselves and gain valuable experience in the tangled messy world of social media. Lots of pros start with volunteering activities. MN shouldn't be any different, imho.

montmartre Wed 20-Mar-13 23:33:52

At a time when the media is being criticised for their elitist, exclusive practices? Internships, volunteering, work shadowing etc all marginalise those that cannot afford to give away their time for free.

Don't get me wrong, I spend more than half my life on MN hmm but if one is doing it as a moderator, one needs to be applying a code of practice, or set of standards rather than keeping half an eye on it between popping toddlers back into bed for the fifteenth time and supervising the tweenie's flute practice, which as volunteers parents would be justified in doing alongside the moderation.

Pan Wed 20-Mar-13 23:41:28

Well, yes but proposed volunteer mods don't need to be parents of those children which are demanding all of those tasks, at all.

The employment world is v fluid and inceasingly quite 'specialist'. IF MNHQ can help promote, and benefit from, skills and aptitudes of bright people with an attachment to the site then every sensible business model in existence says they should go for it.

montmartre Wed 20-Mar-13 23:49:44

Not parents? shock

I suppose you'll be suggesting they might be men next! wink

duchesse Thu 21-Mar-13 00:00:42

OP smile

duchesse Thu 21-Mar-13 00:03:39

What I think might help is to have any nighttime new registration held in quarantine for a few hours to vet it.

Pan Thu 21-Mar-13 00:07:45

erm...men parents have those demands too!!

Quarentined regs is a good short term idea?

CatPussInACrownOfThorns Thu 21-Mar-13 00:20:16

The Invasion on Monday night was done by posters who had previously registered. Quarantine wouldnt have worked.

My twopenneth.

Stop all new registrations totally.

It big enough here as it is.

Good cross section of socirty.

Open up a distillery for extra revenue.

Hide threads with more than X (defined by complex logarithm and wet fingers in wind) reports during the twilight zone. To be assessed in the morning.

There.

Easy.

Noneedtothankme.

smile

duchesse Thu 21-Mar-13 02:51:15

Hey, we could become a local site, for local people, and develop an extremely small gene pool! Surely some of the people already registered -who didn't register with the express purpose of trolling- might be motivated to become trolls in their turn, since there'd be a gap in the market?

ripsishere Thu 21-Mar-13 03:03:22

I like that idea, local site for those of us spread far and wide. It is a small gene pool though...

See, we're all here. Where are MNHQ? WHERE ARE THEY? I really want a red button.

PseudoBadger Thu 21-Mar-13 05:26:20

We could unleash the time bomb.... She who must not be named? Or we could say M*t*oo 3 times whilst looking into a mirror? Then MNHQ will appear.

PseudoBadger Thu 21-Mar-13 05:26:57

After 9 obvs after everyone's had a jolly good brekkie.

GetOeuf Thu 21-Mar-13 07:43:36

Haha chaos that's great, love the logarithms and wet fingers in the wind, appeals to my scientific nature.

montmartre Thu 21-Mar-13 22:36:54

Anyone else get an email from MNHQ today?

FloatyBeatie Thu 21-Mar-13 22:42:43

Ooh Have they offered you the job Montmartre?

montmartre Thu 21-Mar-13 22:58:34

grin I wish!

It was actually 'Parenting News'... wink

FloatyBeatie Thu 21-Mar-13 23:02:19

grin Ah well. I'm sure it's very interesting.

I thought I had been left out of another quiche. Night-time mods quiche...

Pan Thu 21-Mar-13 23:06:13

I got an email from HQ. It read..."Not on your nelly". Which was a bit uncalled for, I thought.

montmartre Thu 21-Mar-13 23:15:05

Aw, poor Pan... did they tell you to put a lid on it?

Pan Thu 21-Mar-13 23:21:47

Just a lid would have been polite. There was no need for the 4 inch thick concrete sealant with armed guards. Seemed a bit excessive.

CatPussInACrownOfThorns Thu 21-Mar-13 23:34:45

grin

ripsishere Fri 22-Mar-13 00:35:00

I haven't had an email.
I do have a new washing machine which is by the by. I am easily excited.

CatPussInACrownOfThorns Fri 22-Mar-13 00:47:03

Ooh, I've got a new washing machine as well! I'm so relieved! I've worn my last pair of knickers inside out and back to front, and was going to have to go to work commando style tomorrow! That is NEVER good when you've got to stand on a market and there's snow forecast! confused
Frostbite of the flange is a terrible thing...

ripsishere Fri 22-Mar-13 01:47:23

But is it better to have a sweaty fanny and rivulets of perspiration running down your legs and pooling in your sandals? <very hot here>

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