Please MN Towers - sort out the app!!

(60 Posts)
Selks Thu 28-Feb-13 18:49:42

When oh when (wrings hands) are you going to sort out the horrible glitchy app, dear Mumsnet people?
It still repeats the same half dozen convos over and over ad infinitum.
You said YONKS ago that you were going to look at it - so whassappenin'?
Yeess I know the mobile site is available... But on 3G or whatever it's easier to go straight to an app.
(Taps fingers impatiently ....)

Selks Fri 01-Mar-13 16:03:58

bump!

Tech (MNHQ) Fri 01-Mar-13 19:07:43

Hi, is it android or iphone or blackberry that you're seeing this on?

Samvet Fri 01-Mar-13 19:10:12

I have same prob on iPhone!

WeightyKaty Fri 01-Mar-13 19:15:05

Def on my iPhone- painful! confused

I have this problem on my iPhone too!

footyfan Fri 01-Mar-13 19:28:15

Me too - iPhone.

JimbosJetSet Fri 01-Mar-13 19:31:42

Also hating the iPhone app. For the reasons mentioned above, and because when you are half way through reading a long thread, it refreshes and then says there are (null) replies. And you refresh again and the thread contents reappear, but at a different point so you loose your place in the thread.

I wish I had never updated confused

Tech (MNHQ) Fri 01-Mar-13 19:33:32

When you are on active, if you click the refresh round arrow gizmo (top right of the screen in the header bar, to the right of the word "active") what happens? It should load a whole new list then. The first four (currently) are
"stickies" so will always be there in that position, but below that you should get an up to date list. Does that not happen for you?

Current stickies:
1) Guest blog: Jon Cruddas, on men's role in ending violence against women
2) Q&A on teen issues with psychiatrist Dr Sandra Scott and SAFE@LAST's Tracy Haycox
3) Please post your Q about child health - how to give them a balanced diet..
4) Ever been on a family holiday to Scotland? Or fancy going on one? ...

Yep it refreshes the list but then the new list starts repeating after 8 or so threads

NotSoNervous Fri 01-Mar-13 19:51:22

I have the same problem

justabigdisco Fri 01-Mar-13 19:53:22

Same here

cantpooinpeace Fri 01-Mar-13 19:56:52

Same - repeating chats

Selks Fri 01-Mar-13 20:08:09

iphone.

Refreshing doesn't change owt.

Thanks for picking up on this Tech. I do hope it can be sorted cos I use the app loads - or used to when it worked. sad

The old app version worked fine. It was only when I (had to) update to the new one a few months ago that it went glitchy - the new app has been messed up the whole time for the last few months.

I did mention it to MN a while back and they said they were on to it....nothing changed unfortunately.

seventiesgirl Fri 01-Mar-13 20:24:25

Same here with iPhone. Been meaning to post. Actually commented how much I preferred the look of the old app when this one came out too ....

Selks Fri 01-Mar-13 23:59:08

Yes I much preferred the look of the old app too. sad

They gorn and broke it. Sob.

RambleOn Sat 02-Mar-13 00:02:31

Oh me too, also iPhone.

MorningCoffee Sat 02-Mar-13 00:12:37

Me to iPhone here as well it's annoying!

It happens on my iPad to

Cheddars Sat 02-Mar-13 00:29:38

Repeating thread titles after the stickies and not refreshing a thread properly is driving me mad.

It's been doing it for months though, I thought everyone had either given up or it was working for them. I can't usually be bothered with very active threads on my phone now because I have to scroll to the bottom each time I refresh.

Cheddars Sat 02-Mar-13 01:03:58

And the smilies! I don't know what the app ones mean and how they correspond to the ones on the main site. confused--possibly a sad face, I can't tellsmile

SavoyCabbage Sat 02-Mar-13 01:44:06

It's the same on my ipad. The same 10 or so threads are repeated time and time again in active.

And in threads I am on, it says "null" with a massive sad face.

MerryCouthyMows Sat 02-Mar-13 02:13:34

Same here. And I keep getting bumped from the App (usually just as I've written an epic post, annoyingly) too. On iPhone. It's bad all the time, but this week has been terrible.

MerryCouthyMows Sat 02-Mar-13 02:14:54

And yes, the Active thing only having 6-8 threads is blargh annoying. I have also been whinging about it since forced to update.

Same problems here on iPhone - I started an identical thread a few weeks back and someone from mnhq said that tech were aware of the problems (repeated threads, rubbish smilies and null replies) and they would be fixed with next update but not sure when that would be.......app is virtually unusable atm

MerryCouthyMows Sat 02-Mar-13 02:16:41

Savoy - if you press refresh twice on your threads I'm on, first you get the sad face, and then it updates them to be current. I now do that automatically! blush

chickenfactory Sat 02-Mar-13 09:35:38

Same problem here, also I can't see a way to deleted threads in 'I'm watching' on the app.

StiffyByng Sat 02-Mar-13 09:45:10

I have given up on the app. Search is still hopeless and long threads unreadable. Active threads is frustrating. I've given it a go this morning and have already sent myself off to Justgiving three times. My use of Mumsnet has gone drastically down.

Grumpla Sat 02-Mar-13 09:45:46

Argh yes I only just updated and how I wish I hadn't!
The colours don't even match up! And there are about 6 threads in active repeated over and over and over and over and over again.
Please sort it out. It makes me really cross at 4am and then it's even harder to get back to sleep!

almostanotherday Sat 02-Mar-13 10:57:25

Ooooo I thought it was just me having those problems smile

MerryCouthyMows Sat 02-Mar-13 18:32:29

Oh god, that justgiving thing - I don't even have to TOUCH it for that to go to flipping safari, taking me out of the App.

And why is it that that is more 'hover sensitive' when the rest of the thread is just 'touch sensitive'?!

Feenie Sat 02-Mar-13 18:33:56

Yep, all these same probs on my iphone too.

googietheegg Sat 02-Mar-13 18:36:25

And what's with all the accents, pound signs, apostrophes etc all looking funny?

Cheddars Sat 02-Mar-13 18:40:27

While we're on the subject, can we have the op's posts highlighted please? I remember asking for that in the last update, but it would be even more useful now that refresh and flip thread is broken.grin

Cheddars Sat 02-Mar-13 18:41:35

Sorry that should be a [sad face]

ButteryJam Sat 02-Mar-13 18:46:03

The iPhone app really needs updating. The non-function that annoys me is that there are no page numbers on the thread! So you have to scroll down and down on long threads to get to the end. Really frustrating

tharsheblows Sat 02-Mar-13 18:47:49

Could you use the mobile site instead? I find that pretty easy to use and it looks much cleaner. Just go to Active Convos on your phone then make a bookmark to put on your screen.

Same problems here with iPhone.

MooncupGoddess Sat 02-Mar-13 18:49:36

yy re jumping to the Justgiving page even if you don't click on it.

And my Active list starts with six stickied threads from late Nov when the app was launched, they have never updated.

Wolfcub Sat 02-Mar-13 18:52:14

the just giving thing drives me mad to o and the fact that you can't scroll smoothly down the active threads screen. stickies don't appear at all and there is no hide or spam function on the android app

DTisMYdoctor Sat 02-Mar-13 18:52:57

All the same problems here too. The scrolling space on the iPhone app is just way too small too when you're on a thread, there's not much more than 50% of the screen that scrolls, which is why I'm constantly catching the just giving ad I think.

andadietcoke Sat 02-Mar-13 18:56:25

Same problems for me on iPhone. Also PMs - if they're longer than a certain number of characters I can't read the end, and often don't have the option to reply etc - the button bar is just blank - have to close and reopen the app to get them back.

popsnsqeeze Sat 02-Mar-13 19:01:39

I'm having the same problems on my iPhone. Very annoying

DrinkFeckArseGirls Sat 02-Mar-13 20:30:52

Me too. That was before all the posts disappeared... hmm

mama04 Sat 02-Mar-13 21:20:00

I've only ever been on mn on iPhone and I thought it was just me blushblushblush lol

Selks Sat 02-Mar-13 22:45:09

I thought the justgiving thing was just me! It's very annoying that it just opens sometimes without it having been touched.

Selks Sat 02-Mar-13 22:46:28

The repeating threads seems a bit better today - more threads are showing - but some are still repeating.

Tech - any update on progress?

InVeryveryBadTaste Sat 02-Mar-13 22:50:11

oh my goodness YES to all the above - the same 6/7 threads repeating all the time, bloody pressing just giving and message poster all the bloody time and my fingers are not that big!!!

Actually gave up this afternoon and went and talked to my DH instead of reading MN on the app - I would not like this to be the way of things to come!

Selks Sun 03-Mar-13 23:08:40

Bumping for Tech update....

readyforno2 Sun 03-Mar-13 23:20:59

I have the same problems on iPhone too.
Also, really annoying when you can't read the whole titles.

onyx72 Sun 03-Mar-13 23:22:33

I have this problem on Android.

Cheddars Sun 03-Mar-13 23:29:43

Worryingly, I seem to recall MNHQ saying that Vodafone developed the app and that they were dependant on Vodafone for updates/fixes etc.

Id like an app for the windows phone if possible

Shaky Sun 03-Mar-13 23:34:52

I have the same problem on iPhone.

Type to just giving thing, I only have to look at it and I am redirected. It gets on my nerves

Cheddars Sun 03-Mar-13 23:36:21

Not if it's like this one SP'sfanjo grin

Shaky Sun 03-Mar-13 23:44:48

I meant, yy not type. Fecking autocorrect

barefootwalker Sat 09-Mar-13 08:09:32

I also gave an iPhone and am driven mad by the app. The thing I find most frustrating is when I'm reading a long thread or trying to catch up on my ante natal thread (so need to get to the latest of several hundred posts) that it takes so long and gets lost. Could the threads be broken into "chapters" of 100 and there be tabs at the beginning of the thread that allows you to jump forward? So a tab for "100+", "200+" etc.

Barefoot if you just need to get to the end of your antenatal thread then 'flip' it. Top right had corner press it and it gives you options flip being one of them and then you can start from the end smile

barefootwalker Sat 09-Mar-13 10:33:54

Strawberry you are a star! I have wasted so much time scrolling through for ages! Thank you

Selks Sat 09-Mar-13 18:32:29

Total silence from MNHQ on this now. I know they've got their work cut out with the spammer issues but still........

smokeybacon Mon 18-Mar-13 20:04:42

Updated my app today. Wish I hadn't. The old app worked just fine. This one is pants. Anything from the techy ones yet? I can't tell because the app is crap (see what I did there!!?)

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