The MN Mail Column - what we think, and what we plan to do next...

(1002 Posts)
JustineMumsnet (MNHQ) Sun 16-Aug-09 00:00:59

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that shock keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel wink).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

kitstwins Tue 18-Aug-09 11:29:42

Exhaustively long post but I do want to put my point across - more for myself than anything else as doubtless it will get lost in a morass of xposts.

It doesn't sit easily with me because I hate the Daily Mail and its readership. It would appear to be written for bitter, middle England who like nothing better to run people down. The thought that whole posts could be lifted and pasted (verbatim) into the Daily Mail for some bitter 50-something lady from Woking to rake over is an horrendous one. Some lady called Sue sneering at the woes of first time mothers as she scrapes a thin layer of marmalade over her toast.

Yes, there is the issue of MN being an open Forum but the reality is that it's fairly niche - people who want to read it, read it. They go looking for it and post on relevant topics. They post knowing that like-minded people are there to offer support, advice, wisdom, irrelevance, etc. Aside from 'trolls' you can assume that everyone has a joint purpose in being a member of this site. Equally, posts and comments can be lifted into books but, let's face it, the readership is going to be pretty similar: Like-minded women, mothers, etc. Bitter 50-Something Lady From Woking is not going to sit and read the Mumsnet pregnancy book unless she has a relevant interest and ergo she's not going to sneer. Because let's face it, the Daily Mail is all about sneering.

The idea that some deadline journalist who can't be a*ed to come up with an original idea is going to cherry pick her way through the juiciest posts and make her selection is horrendous. What do you post on? What do you post on that WON'T be selected by an idle Daily Mail hack for mass regurgitation in her weekly column? You've no way of guessing, so you've got to muffle your identity. Or not post on the burning issues. The idea that my thoughts about my struggles with parenthood, birth, twins, PND, toddler feeding can become fodder for the cynical of middle England depresses and appalls me. Given that I can't predict which posts will be selected on a weekly basis the only recourse is to stop posting or make my posts bland and anonymous and keep to safe, generic subjects. If we all do this then maybe Mumsnet will become so bland the Daily Mail will go somewhere else to satisfy its deadlines. Now there's an idea. Hoist on its own petard!

We all understand that our posts are the property of Mumsnet. But within the Mumsnet readership that seems acceptable. Yes, anyone can log onto Mumsnet and read through whatever they like but the likelihood of them doing so on a consistent basis unless they actually derive pleasure or support from it is pretty unlikely. Equally, one's posts can end up in Mumsnet books but, again, it's going to be a sympathetic and like-minded readership.

Maybe I'd feel happier if it WAS the Guardian. Possibly because their circulation is smaller but mostly because the readership is more educated and more 'thinking' than the Daily Mail. The bitter of Basingstoke read the Mail so they can tear cellulited soap stars to shreds for wearing a bikini - it's the press version of twitching net curtains if ever there was, and I hate that. I don't subscribe to Mail journalism and I don't read the paper. Why should my posts become part of something I don't believe in? Mumsnet and Daily Mail don't go together in my book and if there's going to be a marriage between the two (arranged or forced or happy) I'm off. I doubt Mumsnet will care but I'm not going to feed my thoughts into the pedestrian rantings of that particular tabloid. The Daily Mail is shit. And they can quote me on that.

squeaver Tue 18-Aug-09 11:18:43

Thanks mp. I agree with you re the Mail.

morningpaper Tue 18-Aug-09 11:16:40

No, Justine is in Ibiza or something, I expect she is blackberrying and arguing with her DH about his shite advice

She will probably be divorced shortly

TBH (1) I doubt that the Daily Mail will give a toss and will stop the columns rather than bother faffing around with it, (2) the lawyer will say it's not really fair usage, actually and (3) Gerry will have Sort Out The T&Cs again added to her in-tray, and that will be the end of it all

But I haven't spoken to anyone so this is all wild conjecture

Nancy66 Tue 18-Aug-09 11:16:03

The DM has its own in house legal team - that does not include Mark Stephens, i don't know where that information came from.

He may well have advised them in the past but considering he's advised just about every media outlet in the UK including: Sky, News International, CNN and the BBC I doubt there's a conflict of interest.

squeaver Tue 18-Aug-09 11:14:05

mp - I know you're not actually sitting in MN Towers but have you heard anything about when we might get an update???

morningpaper Tue 18-Aug-09 11:11:20

Justine husband is a journo wink

'Mumsnet Lawyer' worked pro bono on the Gina Ford case. I very much doubt he is on a monthly retainer grin

drlove8 Tue 18-Aug-09 11:09:08

plagerists are not writers, singers are not songwriters ..... same thing with DM , a cut and paste isnt journalism, its shit!

daftpunk Tue 18-Aug-09 11:03:07

have a lovely day oopsagain smile

Nancy66 Tue 18-Aug-09 10:56:47

Fox - yes you're right about that, same as acting and TV presenting. If you're any good at it you make it look effortless - which makes everyone else think 'i could do that'

daftpunk Tue 18-Aug-09 10:52:56

i don't talk to people like they're idiots...i have to bring my conversation down a level sometimes that's all...i try and type quick and get my point across in as few words as possible...i don't like taking up too much time.....after all, you're all extremely important people with exciting real lives..

oopsagainandagain Tue 18-Aug-09 10:52:17

anywa, the most scrumpitous boy in the world is 4 today and i will not let this MN business stand in the way of having a lovely time with him.

Bye for now.

have a lovely day and enjoy the sunshine grin

foxinsocks Tue 18-Aug-09 10:51:00

journalism is one of those professions that everyone thinks they can do better. Will always be the way.

I quite like Julie Henry as it happens.

oopsagainandagain Tue 18-Aug-09 10:43:31

For the first time on MN... I have finally spat my coffee all over the computer.

ROFL, DP, thanks for that.

It's made my day grin
DP- ""don't talk to me like I'm an idiot"

grin
grin

O don't thinm you are an idiot, DP, far from it.
I do think that you treat other people as if they are stupid, me included.

And it doesn't feel very nice does it.

FWIW, i don't care if you think I'm a pompus arse...

But please buy me another lattee, and maybe anpther lap top whilst you are at it.. grin

thanks.

ohdofuckoff Tue 18-Aug-09 10:41:19

I've only been using this since today, or was it yesterday, and I don't know who you are.

[eyes everyone suspiciously]

IdontMN2makecopyforlazyjournos Tue 18-Aug-09 10:39:43

that's about the size of it oops. Personally I don't think MN should be using that lawyer if he is also actively instructed for the DM - if he is someone who is on their panel with about 20 other lawyers and they haven't used him for 12 months then it isn't a conflict. It is difficult because there are very few noted specialists in this particular field, so interested parties will inevitably be trying to instruct the same people.

IdontMN2makecopyforlazyjournos Tue 18-Aug-09 10:37:22

Well I could be wrong, and I am aware there are some people who do know LH's new name and I am not one of them. It's just an impression I get from her posts. I have also abused the archive as it currently is to discover that she has only been using this name for 3 days, and yet she is very familiar with MN. To be fair I've only been using this name since yesterday, so that doesn't necessarily tell us anything.

I'll sit back and wait to be deleted.

oopsagainandagain Tue 18-Aug-09 10:36:50

we don't know if it is legal or not and apprently nor do.did MN.

And probably to test this would involove alot fo money- MN vs DM

to rove a point re internet copyright. It's a legal minefiled...

and thos justine feels wrongly advised by her DH when this thing kicked off initially (is justine's DH a lawyer?), they have gone to get a legal opinion..

but apprently the lawyer they ahve also works for the DM...

so it's a fine pickle, isn't it?

and we are just hanging around having spats with journalists,a nd a few light bulb moments and a few minor niggles between us whilkst we wait....

and wait
and wait...

FioFioFio Tue 18-Aug-09 10:35:40

that was not to you stuffit dear. I am just shock that the level of discussion is always brought down to this level

FioFioFio Tue 18-Aug-09 10:34:18

hmm

stuffitlllama Tue 18-Aug-09 10:34:01

heavens

and you wonder why you aren't being taken seriously in the middle of this slanging?

daftpunk Tue 18-Aug-09 10:32:31

there's a difference is someone saying

"DP i think you're a pompous arse" ... TO

ha ha ha everyone, DP still hasn't quite got it has she..

the first is fine, i can handle one on one arguments...no problem..

i don't like people taking the piss and using me as some kind of entertainment..

has the penny dropped yet..?

ohdofuckoff Tue 18-Aug-09 10:30:56

Really, IdontMN? She is not the only one defending the 'column'.

MojoLost Tue 18-Aug-09 10:30:13

FC, my point was that there is nothing stopping her or other journalists from getting "IDEAS" for material from mumsnet, after all it is a public forum.

Using specific posts AS MATERIAL, is a different matter. And should not be allowed.

People come here to post about all sorts of intimit problems, sometimes these people have no support in RL. How do you think these people feel now, thinking that they could be quoted in the DM? And identified by others in real life?

And the argument that MN is a public forum anyway, is not valid. You can ask MN to delete threads if you feel they may be found by someone, you cannot delete a column from the daily mail.

vonsudenfedhatespauldacre Tue 18-Aug-09 10:28:34

The main difference between the DM article and the others which have come before (well, apart from the fact that it's the DM...) is that they were - as it seems to me - legal.

'Fair use' does include lifting comments, in context for a news report. So, if the Observer is writing about Swine Flu or whatever, it is completely within its rights to say 'and on MN people commented' and then print some comments. They're even within their rights to write about some argy-bargy on MN and use comments if they really think it's newsworthy hmm.

The DM article is different. To start with, it's a feature, and so can't claim fair use because of news. And the MN comments aren't in a context, they are the bulk of the article. So there is a good chance that the DM have no right to print it at all without permission.

IdontMN2makecopyforlazyjournos Tue 18-Aug-09 10:28:10

I think FC is LH.

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