My feed
Premium

Please
or
to access all these features

MNHQ have commented on this thread

Site stuff

Just paid to use CAT facility, still won't let me CAT, anyone know why?

8 replies

jodee · 05/06/2009 22:04

I'm confused, I've just paid - and it tells me at the top of this page that I'm logged in, but when I try to use CAT page it then says I'm 'logged out', and tells me I can't use CAT as I'm not subscribed. Does it not happen immediately then?

OP posts:
Report
GeraldineMumsnet · 05/06/2009 22:14

jodee, can you email us at [email protected], so we can look at what's happening first thing Monday. There may be a time lag with CAT working. If it works over the weekend, would you mind posting here? thanks v much.

Report
jodee · 05/06/2009 22:16

Thanks Geraldine, just emailed.

OP posts:
Report
jodee · 08/06/2009 14:25

Hi, still can't CAT, can you look into my email please, thank you.

OP posts:
Report
jodee · 10/06/2009 23:29

Geraldine, no-one has responded to my email, I have send a second one. I still cannot send a CAT message. Thank you.

OP posts:
Report
HelenMumsnet · 10/06/2009 23:36

Hello jodee - I've just checked your registration details and you're not down as having paid for a CAT subscription.

Would you mind mailing us ([email protected]) again? - and we'll see if we can work out what's happened

Report
jodee · 11/06/2009 14:40

have 'sent' ... doh. Anyway, thank you for the email, have sent a reply with relevant payment details attached.

OP posts:
Report
HelenMumsnet · 11/06/2009 15:39

Sorted! And emailed you back

Report
jodee · 13/06/2009 16:15

Thankyou, wonderful people at MN Towers! thought you had blacklisted me there for a minute!

OP posts:
Report
Please create an account

To comment on this thread you need to create a Mumsnet account.