Why can't I change my username back to an old one?

(3 Posts)

MNHQ have commented on this thread.

TeradelFuego Sat 21-May-16 01:08:24

The old name is listed there when I go into 'My Mumsnet'. I fill the details in the box, give the password, etc, but when I press the button to make the changes the page just goes completely blank. When I open a new tab I am still logged in under the new username.

Been trying for a few days now, why would this be?

TeradelFuego Sat 21-May-16 01:09:54

Oh, I see there is another thread about this! I am using Chrome.

DawnMumsnet (MNHQ) Sat 21-May-16 18:10:50

Hi TeradelFuego,

So sorry you're having trouble changing your username. As you've seen, there's another thread running about this very topic, here. We're going to close this one now so all the answers will be in one place.

Our Tech team are looking into things and we'll be posting on the other thread as soon as we have an update.

In the meantime, we're really sorry! sad

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